BON Loyalty Program & Rewards
All reviews
Review RSS feed
Customer service really nice and reactive. Thanks to Anna, Maxxie and Mia for all :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We've been using Shopify online for over 10 years and have decided to leave our current POS and go all in with Shopify POS pro + online. Been looking at many points / rewards programs to replace the one we had with our non-shopify POS. Tried a few different ones (that didn't / couldn't meet our needs ) and then came across BON. Glad I found them! Decent price, has most of the features we want / need, (and so much more features that we don't use) and the one we truly really need (and they don't have) has been escalated to their design team for review. ***Fingures crossed.*** But the best part is their customer service. We're in Eastern Standard Time (UTC/GMT -5), and no matter what time of day or night I reach out to BON... there's always a human that answers. Been dealing a lot with Maxxie, and she is fantastic... The whole team is great.
Hello i-Bead Inc. Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hi I have just started using the Bon app, the live chat service is excellent, Chelsea answered by query very quickly & sorted out my request in no time.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
This is a great app accompanied by fantastic support. They have answered so many questions from me today and so promptly. It's really easy to set up and looks great. Thank you Maxxie and all the other support
Hello I Want That Present, Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Maxxie is doing her best for sure, about the program itself is too early to say something. What I don't like that there is some pretty long pause between the order and the rewarding, will see how it will go.
Dear SKINLIST, We sincerely appreciate your satisfaction with the quality of service provided by our customer care team members, especially Maxxie 💖 Regarding the waiting time to receive reward points for some orders, this is contingent upon the volume of orders generated simultaneously. Please rest assured that the system will sequentially issue points for each order. We will closely monitor the process of issuing points for orders in your store and provide weekly reports for your oversight. We hope in this way, you can be fully confident that the memberships are consistently managed. Thank you for your candid feedback. We hope to have more opportunities to work together so that you can comprehensively evaluate our services and products. We look forward to speaking with you soon via phone or chat 🙏
I had a few questions and needed a few changes. Sophie was so helpful with it.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Love it! Anna is super helpful!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
It's all great so far. Had few questions and had them all quickly answered by using a live chat. Sophie has been extremely helpful and warm. She has great customer service skills. :)
Hello FabricMeNot, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
empfehlungswert, die Lolity seite kann zuerst nicht richtig gezeigt werden, nach die Mitarbeiter Sophie mir helfen, alles ist reibungslos verlaufen. dank sehr!!!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
such a seemless experience! the customer service great! special thanks to Mia for being so helpful and ensuring i was able to get through with setting up the App.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!
Hello Miribel Naturals Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !
Hello GOLDZ Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The team quickly solved my issues when i used the app. Bon loyalty has a whole development team behind to satisfy your needs. Thank you for that.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Easy to use, and the customer service is exceptional. I worked with Anna today and she was delightful. So kind and helpful.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
it's always be the best loyalty app from it's lunch till now Maxxie is the most helpful one
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very helpful and quick support. Great app so far and affordable
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.