BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,734
chart
#409
All reviews
Review RSS Feed
Feb. 5, 2024
Sehr schlechte übersetzung und nicht zu ende gedacht. Hat Theoretisch potenzial
Sie können sich vollkommen darauf verlassen, dass unsere Übersetzungsfunktion es Ihnen ermöglicht, Textpassagen ganz einfach anzupassen, sei es auf Englisch, Deutsch oder einer anderen Sprache. Ich habe festgestellt, dass Sie bisher noch nicht mit unserem Support-Team gechattet oder Online-Meetings durchgeführt haben, daher hatten wir bisher keine Gelegenheit, Ihnen bei der Einrichtung zu helfen und sicherzustellen, dass Sie das Übersetzungstool optimal nutzen können. Lassen Sie mich Ihnen helfen! Bitte teilen Sie mir Ihre Anforderungen mit, und ich werde sie sofort umsetzen! Wir können jederzeit chatten oder uns per Google Meet treffen, wann immer es Ihnen passt. ----- You can trust that our translation feature makes customizing text passages from English, German, or any language a breeze. I noticed you haven't chatted or met online with our support team yet, so we haven't had the chance to assist you in setting up and getting the most out of the translation tool. Let me lend a hand! Just share your needs with me, and I'll take care of it right away! We can chat or schedule a Google Meet whenever suits you best.
Feb. 4, 2024
Maxxie is the best Support Member 5/5
Hi PaketeHaus, Our team, especially Maxxie, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team 💓
Feb. 3, 2024
A Very Nice APP to increase sale
Hello, Thank you for your review. We will share this with the app team to let them know how we are doing If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Feb. 2, 2024
Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!
Hi AlemaProShop, Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️ If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
Feb. 2, 2024
We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!
Hi Woof Living, Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team.
Feb. 1, 2024
Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.
Dear DECANTsf, Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Feb. 1, 2024
Maxxie was very very helpful. Im switching over from a very well known loyalty app to Bon bc of how well it fits within my budget & the amazing features.
Good day to you! Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team
Jan. 31, 2024
Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!
Hi INGLOT, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team
Jan. 31, 2024
Hello Right4Paws We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Jan. 30, 2024
Great service and easy install, had a small issue with display that was cleared up in seconds with the amazing help form the support rep Anna.
Hello Familifood, We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Anna! Thank you for taking the time to share your experience and we look forward to welcoming you back soon! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.
Jan. 30, 2024
This app is very easy to learn and navigate. Straight forward with no fluff. They have great customer support like Anna whose fast responses to your needs come with a happy tone.
Hi flipskateboards, Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
Jan. 30, 2024
This app keeps no record of emails it sends out to customers and no chronological record of customer actions.
[Update Feb 02] Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch! [Update Feb 01] Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much! --------------------- [Jan 30th] Dear Miracle Botanicals Essential Oils team, While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners. Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏
Jan. 29, 2024
I had a small issue regarding the widget and after being in contact with the support services it was resolved within 5 minutes. Great service so once again thanks Maxxie! Furthermore, the options of the app are great if you are looking for a loyality program. Personally would love the referal system to include more rewards for Instagram and TikTok.
Good day to you MyLuca! Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team
Jan. 29, 2024
User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!
Hello Glivee, We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.
Jan. 24, 2024
Excellent app and customer support, thanks Maxxie!
Hello Jelt We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].
Jan. 23, 2024
Our store is now testing serval loyalty rewards app on Shopify, to fulfil most of our needs. And support from Emile is literally in lightning speed, and they got plenty of documentation hand by hand to teach you how to use the function. Only thing is our shop relied on POS much (our offline store), but the flexibility for most of the loyalty apps could not offer much redeem discount rules on POS. Hope that Shopify could have a updates on it, and let BON could create more features for us to enhance customers happiness in store!
Hello Funshop Outdoor 露營戶外裝備店 Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Jan. 22, 2024
Great support, very helpful. Chelsea has an answer for every question.
Hello Ihr Parfum We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].
Jan. 22, 2024
100% yes. good customer sevice too
Hello GIGIBUN We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].
Jan. 21, 2024
zeer goede klantenservice! zeker aan te raden!
Vi er æret over din 5-stjernede vurdering! Tak for din fortsatte tillid og støtte. 😊🥰 Hvis du har brug for hjælp, er vi altid mere end glade for at hjælpe dig via chat eller e-mail på [email protected].
Jan. 20, 2024
I recently integrated the Bon loyalty program app into my Shopify store, and I couldn't be more pleased with the results. Bon has proven to be a game-changer for customer retention, and I want to highlight the exceptional support I received from Anna, a customer service representative who went above and beyond to ensure my experience was seamless.
Hello HAPPYPETGULF We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].