BON Loyalty Program & Rewards
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nice support and a good app! for enhancing your customer experience.
Hello ร้านของขวัญ Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]!
Great easy to use App, at a great price Anna was lovely to deal with, super friendly and helpful.
Hi TopDog Nutrition, Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you!
Just installed BON: Loyalty on my store and had a great experience with Anna from support team. Very knowledgeable, friendly, quick and patient. Impressed so far
Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Mia
Anna was very helpful!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Facil de usar y muy intuitiva
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
brilliant customer service!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
App works flawlessly. Support is excellent. Thank you
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Customer service was very prompt and helpful. The app is very user friendly.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
This app is really very helpful and in alot of ways better than other apps because they provide 24/7 seamless access to the customer care which has helped me alot setting up my store. The prices might seem high in the beginning but their service advocates it. I would 10/10 recommend everyone out there to try this app for sure. As it's not just about their service but also the value their product adds up to your store making it look more professional and driving more traffic organically.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.
Dear Kiesha, BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case. From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you. Hope to hear from you soon. Sincerely, Cara BON Team
really nice and efficient app. very easy to set up. my only complaint is you cant activate the welcome email unless you upgrade. while i do understand other options not being available on the free, it would be nice for customers to receive a confirmation welcome email regardless of the plan.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
nice app!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Anna was very helpful in showing me the features of BON!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
Set up was so straightforward and Anna was extremely helpful and patient. I am now all set up and ready to go! Excited to see how my customers react. Thank you
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
I have to say the service is always great with Bon Loyalty. If I ever have any issues or questions the team responds quickly and is always happy to talk me though setting things up.
Hi Tencha, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. 🧐 While Maxie and our Support team are really really glad to receive your compliment, we're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 Hope to see you again! Cara BON team
Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active. We are glad we chose BON as our loyalty program and would recommend it to others
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
DO NOT WASTE YOUR TIME SETTING STUFF UP UNTIL YOU KNOW IT WORKS WITH YOUR STORE!! Initially, Genie was amazing until I got my store setup and realized that the app didn't work with my store. That's when I realized I was talking to a bot or AI, the responses were super kind but no resolution to my issue was proposed. Just simply, it doesn't work with your type of login page. I wasted in all about 5 hours between setup and emailing with support and now I get to start over with another app.
Dear my customer, I sincerely hope you'll give me the chance to contact Recharge, the team responsible for the login page, to understand and provide a solution. I've explained multiple times that your website doesn't use the Shopify default login page but utilizes the login function of Recharge, a subscription app. When attempting to log in to your store, Recharge doesn't allow it, and this issue is affecting BON. However, I understand that you've gathered this information, and the ultimate need is still a solution. Please understand that BON is always striving to harmonize with all BON-installed stores, regardless of their technological differences. I'm currently in discussions with the relevant parties and will provide you with an official response soon.
I can't speak for the app just yet as I've only just installed it but so far I'm very happy. The features are exactly what I've been looking for and the installation was fairly easy (good since I'm not overly tech savy). Customer support was absolutely amazing! I had a couple of small issues (that were my fault completely) and I received help right away.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary. From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile. What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations. Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].
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