BON Loyalty Program & Rewards

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

really nice and efficient app. very easy to set up. my only complaint is you cant activate the welcome email unless you upgrade. while i do understand other options not being available on the free, it would be nice for customers to receive a confirmation welcome email regardless of the plan.

nice app!

Anna was very helpful in showing me the features of BON!

Set up was so straightforward and Anna was extremely helpful and patient. I am now all set up and ready to go! Excited to see how my customers react. Thank you

I have to say the service is always great with Bon Loyalty. If I ever have any issues or questions the team responds quickly and is always happy to talk me though setting things up.

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active. We are glad we chose BON as our loyalty program and would recommend it to others

DO NOT WASTE YOUR TIME SETTING STUFF UP UNTIL YOU KNOW IT WORKS WITH YOUR STORE!! Initially, Genie was amazing until I got my store setup and realized that the app didn't work with my store. That's when I realized I was talking to a bot or AI, the responses were super kind but no resolution to my issue was proposed. Just simply, it doesn't work with your type of login page. I wasted in all about 5 hours between setup and emailing with support and now I get to start over with another app.

I can't speak for the app just yet as I've only just installed it but so far I'm very happy. The features are exactly what I've been looking for and the installation was fairly easy (good since I'm not overly tech savy). Customer support was absolutely amazing! I had a couple of small issues (that were my fault completely) and I received help right away.

I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary. From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile. What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations. Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!

Anna provided exceptional technical support for my Shopify store. Her expertise and responsiveness were impressive. I highly recommend her services for anyone managing a Shopify store. Thanks to Anna for contributing to the success of my online business!

I've have issues while using this App. However, I got great support from Anna who is super nice and very knowledgeable to help resolve issues immediately. I'm happy with customers's service. Would recommend to use this app to grow your business.

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well. So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers. 6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

I just joined the program and so far everything seems very straightforward and simple. I did had a little trouble finding or figuring out how to display it on my store, but Maxxie did an awesome job directing me and answering all of my questions. She made sure that everything was in order before moving to the next question. Thank you!

Cara helped me understand thoroughly about setting up my rewards account. Very prompt and clear. Thanks for all your help and i would definitely recommend. Game changer for my business.

Highly recommended

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON. I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late. Thank you!

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

Best price and better than the one I've just uninstalled. Easy to use and customize. Staffs are excellent, they are always online and was able to assist me on Christmas!