BON Loyalty Program & Rewards
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Very Powerfull App, works great, support amazing, Thanks Anna for all help
Hi there, Your 5-star review for Anna has put a big smile on our faces! 🌟 Thank you so much for taking the time to share your positive experience with us. Your support means everything to our team. We're here for you anytime you need us, and we can't wait to serve you again soon. Liam BON team
Integrating this rewards app into our website has been a game-changer. The user-friendly interface guides customers seamlessly to enticing rewards. The standout, however, is Anna's exceptional customer service. Her prompt assistance elevates the overall experience. This app has not only enhanced loyalty but also our brand's reputation. Highly recommended!
Hello Mila & Co., We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Anna and the BON team! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
Fast and efficient service. Thanks.
Dear S&G Portail Pro, Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day! We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears. Liam BON team
App made and supported by passion!
Hi Selavin, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team 💓
Great job with helping me figure out the system.
Hello MystiSea Beauty, Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
Ich bin jetzt schon begeistert von der App. Anna ist eine ganz tolle Kundenberaterin und macht einen super guten Job. Sie hat mir jede Frage ganz ausführlich erklärt und half mir alles richtig anzulegen. Tausend Dank Anna!!!! Ich freue mich schon sehr meine Kunden mit dieser tollen App zu beschenken :-)
Es tut mir leid, meine Textunterstützung kopiert nicht, aber ich habe hier eine Dankesnachricht geschrieben. Your review is a great encouragement and reaffirms that we are on the right track in providing the best service possible. We greatly appreciate your support and look forward to serving you even better in the future. Liam BON team
Great support from BON team, super fast response and solving the issue. I would give 5 stars to support team (Daisy). But for the product I would give only 4 stars, currently intergration with review apps are quite limited, there is no Loox for example.
Dear Tea Eats, BON team wanted to express my sincere gratitude for your fantastic 5-star review! Your feedback is truly appreciated. Your words encourage us to continuously improve our app and ensure that it lives up to your 5-star expectations. We're dedicated to delivering the best experience possible, and your support fuels our drive to achieve this goal. Thanks so much! Liam BON team
The standout feature is their exceptional customer service – prompt, patient, and incredibly helpful. The flexibility also allowed my team to effortlessly customize our loyalty page perfectly. Plus, knowing that their support is there for ongoing assistance is a huge relief. BON is a must-have for anyone looking to create a stunning loyalty program with fantastic support.
Dear NProClub.com.my 🌞 We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here! If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you! Liam BON team
I found our phone call good and now just need to get the app loaded and see how it works. Thanks for your help.
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Genie from the Phone Service. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
First tried the Bons Loyalty program during the very early stages of my store setup. While I wasn't quite ready for a rewards app back then, I always knew it would be my go to choice once my order volume grew. I have now returned and reinstalled it, and it is exactly what I hoped for! It’s incredibly easy to install, looks great on my site, and offers excellent branding options. The customer service is just as great as I remembered huge thanks to Hazel and the entire team for their support. Definitely 5 stars!
Thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia
Excellent app only surpassed by the the support team, all the help you could ever need. I would highly recommend. Thank you Bon.
Dear UK Media TV, Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level. It's very comforting to communicate with customer service and solve problems!
Dear Hong Kong SAR, We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊 Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you! Liam BON team
Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order. UPDATE: I have changed my initial review from one star to four. Cara with their customer care team was very helpful and was able to figure out why the system was not working with our POS in store. We are still working out some bumps and learning how it works. But so far it seems to be working. Customers are happy we are finally able to use their points again.
Dear Greenville Soy Candle, I'm Cara, the Customer Care Manager at BON Loyalty App. Please rest assured that BON app can always operate seamlessly for both in-store POS customers and online customers, and that the synchronization of customer data for the Greenville Soy Candle store has been carried out fast and accurately. Unfortunately, our support team may not have provided a clear explanation and inadvertently led to your misunderstanding of the app. We genuinely apologize for any confusion. I would greatly appreciate the opportunity to speak with you directly to clarify and assist with setting up the Loyalty program. I’ll be available anytime that’s convenient for you, please select a time at: https://bonloyalty.com/demo Patiently waiting for your response,
Kind of new with the app, but got quick and service minded help of Daisy when I asked for help
Dear Hustopia, We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us. Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏 Liam BON team
This is by far the best Loyalty APP if you have a multi language store. I have tested every competitor thoroughly, and this is the only one that supports multiple languages in a seamless and easy setup. The support is also great, and there is a lot of help if you need it, you just have to ask.
Dear Vossy, Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀 We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
完整強大的功能，快速服務的客服系統，值得推薦
We just couldn't wait to say thank you for the fantastic 5-star review you left! Your support warms our hearts and motivates us to keep delivering our best. If there's anything else you ever need, just give us a shout. 😊 Gratefully, Liam BON team
So far it has been great. I really love the way it looks on my site. The only thing I would like to see added, is the ability to do our own custom rewards. I would like to give points to customers for multiple shares on Facebook. The ability to do our own custom rewards would be a nice addition. The support staff (Emily) was very helpful.
Hi Gilded Heart Designs, Thank you for taking the time to share your thoughts!We truly appreciate your in-depth 5-star review. Your specific feedback helps us continuously improve. Thank you for taking the time to share your thoughts! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
I highly recommend BON Loyalty. They have amazing costumer support that never disappoints. One of the best app for rewards programs. It's very easy to setup and get integrated so your customers can start gaining loyalty points. They are open to suggestions because they want to improve their app and makes it even better. Good job. Keep going!
Hi UNICORN GUY, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team
Anna was super helpful and super quick getting our business email attached to the BON email branding settings
Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day! We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears. Liam BON team
Beautiful app and standout customer service. Their Support team is Pro-active and ready to run the extra mile to help improving your store. Cara provided us with an excellent onboarding process, walking us step by step through all the App's functionalities. She exceeded our expectations proposing improvements customised to our needs. 100% Recommended
Hi there!!! We just had to take a moment to send you a virtual high-five and a heartfelt "thank you" for the amazing 5-star review you recently left us. 😄 Your positive feedback truly made our day! It's customers like you who keep our passion alive and motivate us to keep going above and beyond. Knowing that you had such a fantastic experience with Cara warms our hearts and tells us we're on the right track. Let us know if you need further assistance! We can't wait to hear from you! Liam BON team
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