All reviews

Rating Breakdown

  • 5
    97% (1,569 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,572)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2025

They helped us on all the migration process! GREAT customer service :)

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello Fillaree, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 17, 2025

Sienna, Mia and Hazel were incredibly helpful in helping up set up our loyalty programme. They went to all ends to make sure we got exactly what we needed, and with a great attitude!

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Hello Scantifix, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 17, 2025

Great App so far, what made me choose Bon was the multi-language support right out of the box. Setting it up was a breeze once you understand the UI and the best part on getting started was the support, they do not guide you to articles they just help right away, especially Hazel and Sunny

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello ActiNovo, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 16, 2025

We love this so far! It's been straightforward and simple to setup, and works well for both our website and POS. We had to switch to BON because our last loyalty app wasn't working with POS anymore. The team at BON helped us get setup and transfer all customer data over smoothly! Support is great and has been available in case we needed help. We haven't had any problems so far.

Store

Modefa

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello Modefa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 16, 2025

Muy buena experiencia.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hola Finca La mesa, ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña de 5 estrellas tan maravillosa! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que podamos!

5 / 5 Share

Sept. 16, 2025

Hazel formidabile come sempre! Qualsiasi cosa le chieda è sul pezzo e disposta ad aiutarmi e a risolvere il problema in pochissimo tempo. Certo, l'app con delle personalizzazioni richiede un costo una tantum, però con un'assistenza così il costo passa proprio in secondo piano. Grazie mille

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Ciao Aldog Srl, Grazie mille per aver dedicato del tempo a lasciarci una fantastica recensione a 5 stelle! Se avessi bisogno di assistenza o avessi domande, non esitare a contattarci. Puoi chattare con noi direttamente tramite il nostro sito web o inviarci un’e-mail a [email protected]. Siamo qui per aiutarti in ogni modo possibile!

5 / 5 Share

Sept. 13, 2025

Merci pour aider, Mia!

Store

Nest

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Bonjour Nest, Merci beaucoup d’avoir pris le temps de nous laisser un avis 5 étoiles si merveilleux! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Sept. 13, 2025

Rani and the team are quick to respond and assist! Really liking this app and how versatile it can be.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Heartbound Book Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 13, 2025

We've just installed this app and I'm already very impressed. The platform is very easy to use, the onboarding has been smooth, and the best part has been the fantastic support we've received from the moment we joined. Sienna stepped in right away to say hello, even without my request, and made sure we had all the information we needed to complete the onboarding.

Using app

About 1 hour

Total reviews

17

Average rating

5.0

Developer Reply

Hello Crochetree, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 12, 2025

Hazel helped me adjust the features I needed, responded quickly, and was a great experience.

Store

EnSage

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello EnSage, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 12, 2025

IM NOT VERY COMPUTER LITERATE, BUT THE WHOLE TEAM IN BON LOYALTY IS VERY HELPFUL. MOST IMPORTANTLY THE RESPONCE TIME IS VERY QUICK AND THEY TAKE THE TIME TO GIVE SCREEN SHOTS SO YOU CAN SEE EXACTLTY WHAT YOU NEED TO DO. a QUICK SHOUT OUT TO HAZEL SHE HAS BEEN EXCEPTIONALLY HELPFUL GETTING ME STARTED UP. THANKS TEAM KEEP UP THE GREAT WORK AYTEKIN (OZMAH)

Store

Ozmah

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ozmah, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 12, 2025

Bon Loyalty and the team were really patient, friendly and helpful all the way in "walking" me through all the set up process. Cara, Mia, Sienna, Mila and Mandy were all assisting me and updating me throughout the process, day or night. Nothing was too much trouble for them and I truly appreciate that. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Menoplus Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 11, 2025

10/5 BON Loyalty is honestly one of the best apps I’ve ever used on Shopify! Super easy to set up, flexible, and packed with features that really help me connect better with my customers. The loyalty system feels fun and engaging, especially with all the options to customize. Big shoutout to Hazel — her support was amazing! She answered all my questions with so much patience and care, and you can really feel she puts her heart into helping. Thanks to Hazel and the team, I feel really confident using BON Loyalty for my store. Highly recommended!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Cool-Vita, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 10, 2025

Very helpful staff.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Quilting Confections, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 9, 2025

After an extensive search and comparing a ton of apps, I decided on BON for my loyalty program. For me it was important to be able to have an easy start with a lot o features and to have the ability to translate the app. BON is everything mentioned and more. I especially love the fast and knowledgeable support team (Mia, Hazel, Courtney, Cara). Docs are pretty good, but the team is always ready to jump in and help, which is amazing.

Using app

10 days

Total reviews

16

Average rating

4.8

Developer Reply

Hello joujoubotanicals.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 9, 2025

I think the support is really good. I haven't used the app yet (just subscribed) but setting up is very user friendly. I needed some help with multi language and Hazel helped me very well :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Teckwah Online ID, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 8, 2025

Just set it up an hour ago so we haven't used it for long but it looks very promising indeed. Thank you Sienna for your patience and helping us getting all set up.

Store

Neolea

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Neolea, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 8, 2025

We have had very good and fast service and the staff has been so helpful if my team has had any questions. They answer me in seconds and I we can't find an answer right away, they always get back to us later and finish it off well!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fiini Fröökynä, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 8, 2025

Thank you to Sienna for helping me solve my problem—she’s so enthusiastic. Thanks!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Twotrees Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 7, 2025

We chat to different support agents from BON (namely Mia, Cara, Sienna, Jean, and Maxxie) and they all delivered prompt and quality support every time! That's pure teamwork! Highly recommended and not too expensive app for loyalty/rewards. We look forward to grow with BON and our brand together as we increase our loyal customer base! :)

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Fancii & Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!