BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,734
chart
#413
All reviews
Review RSS Feed
July 22, 2022
I've only used this app for a few days and the app is simple to use and configure. Did have to contact support to help remove the "BON Banner" and Daisy was an excellent help. The best Support experience I've had with any app on Shopify.
Greetings AureliaBeauties team, Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompanying you on this journey. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
July 21, 2022
Emile has been an incredible help! She was very enthusiastic and prompt in her response. Their dev team is swift and fantastic too. I can't wait to use the app!
Hi PigsyParty, Your words just made our day. We can't thank you enough for your words, and more importantly, for being such a kind-hearted and understanding client. Our whole team, especially Emile, will always treasure the opportunity to work with you. 💜 We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team
July 21, 2022
Anna was so helpful and attentive to my needs. She responded quickly and efficiently. Thanks for all your help
Dear Natures Touch.nz, We are so delighted that you love our app and customer support from Anna! Thank you so much for the 5-star review and for the kind words for us! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
July 21, 2022
I am still trying this app but it looks very good. Especially the multilingual function. Very easy and beautiful UI design. Emile was so helpful and so great. She is one of the best support I have ever met. Thank you Emile and your Dev team.
Greetings to you guys, Huimin Herb Enterprise team, Thank you very much for sharing your experience with our team and for great and constructive feedback! It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was very happy to see customers being satisfied with her effort. Your amazing review does our job so interesting and pleasurable 🤗 Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Yours sincerely, Mia BON Team.
July 20, 2022
I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)
Good day to you OPPOSHE, Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
July 20, 2022
Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.
Hi Strapcode, We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
July 19, 2022
The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!
Hi KiKi London Bulgaria, Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^ If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
July 19, 2022
This app has everything I needed and more! Daisy was a great help for me answering all my questions. I'm excited to see what other new features will be coming in the future.
Dear ZENZII Wholesale, Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us. We were very delighted to read your sincere review and make sure to pass this to Daisy, she will definitely feel excited about this. It's great to know you're happy with BON's features and services. We will strive to justify your trust so that you can experience wonderful journey with BON. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Cheers, Mia BON Team.
July 19, 2022
We're looking for some Loyalty App that can meet our business needs. We wanted a simple yet powerful app and gladly we found this BON Loyalty Rewards & Referral :) Though setting it up is easy, their customer support, Ms. Tracy, is very attentive and really helpful. She even offered me the advanced features for free! Superb! Kudos to the developers, the whole team, and this app! :)
Greetings Big Ship Dubai, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Tracy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
July 19, 2022
My current Loyalty and Referral APP has some issues, so I'm looking to switch to other app. I came accross BON and it has almost all the features I'm looking for. I'm willing to pay for the features but BON amazingly offers those features for free. Appreciated for offering such a wonderful app for small shop like us. Their service is also top notch. Anna, Emile, and Daisy have been very helpful. Thank you! The only thing I'd like to recommend is to add customized point earning activities. In our case, we would like to offer points when customers leave us Google or website review. We look forwards to seeing this function down the road, and willing to pay for the advanced function. Overall, highly recommended if you are looking for a app to help you in Point Earning, Referral, and VIP Tiering.
Hi 瑋思影像｜Metal Print Studio, Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Anna, Emile and Daisy! We are jumping of happiness to see such a dedicating review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation. We are delighted to know that your customers love our app, it really gives us a huge motivation. About the point earning activity - leaving a review, our production team has taken well note! We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey. For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you ^^ All the best, Mia BON Team.
July 18, 2022
This is a great app and great support. We can't believe it is free and we hope it will stay free forever.
Good day to you Wrapgrade, Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive to provide better services, as you're our incentive to develop BON! If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
July 18, 2022
We have only set this app up but it appears to be exactly what we are after. It is flexible and easy to change design, appearance, colour and wording. It is easy to use and setup and support from Anna was great.
Dear Ganton Shirts, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you ^^ Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
July 13, 2022
Amazing app and the design is really professional. The support is awesome. Cara is the best. Highly Recommended. A+++
Hi JDStore Tech, Our team, especially Cara, is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you love the earn points and referral program features, and we'll definitely work harder to provide more features and a satisfied standard of service to you. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Mia BON team.
July 13, 2022
A fantastic tool for growing customer base and trust. Support is at a high level. The value provided by this app is much higher than similar apps.
Dear cutmyfashion, We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.
July 13, 2022
I originally had another app monitoring my rewards for my customers as I went with the "most reviews" and high star rating; however, I kept searching because I found that rewards program kinda limiting me to what I wanted to do for my customers and I ended up finding this one, and I am making the switch over! The customer support is TOP KNOTCH. I have been on with them the past 2 nights for a good couple hours getting them help me switch over and to be honest, they are doing all the work for me. Emile was my support person and she was great at keeping me updated and communicating with me. What needs to be done on their end, how long etc. She also was very clear on what I needed to do and how to go about doing it. I was very nervous to make the switch but extremely happy I did! If you are looking for a more personalized approach to being able to reward your customers and MORE OPTIONS, this app is definitely a must. I technically didn't have to be on for hours talking to support but I was enjoying learning more about it and really covering my basis. It's super user friendly and easy to follow and understand. Sometimes the smaller ones are the goodies ;) get on it earlier than later in my opinion. Cheers and we are all in this together shopifiers ;)
Sending hugs to you, Discovery Headbands team, You only know how reviews are important, when customers tell you they made their decision to go with your app - with such thoughtful and detailed one! At this point, we are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊 Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced from Emile. She and our team always goes above and beyond to perform great and fast service. We always try to reach out to our customers, offering our help with integrations or any other requests, and we somehow find it so heart-warming that you were amazed by this. Thank you for letting us know that we do our job well! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team
July 12, 2022
So far I am loving the app for what it offers for me and my customers! Customer support was amazing. Sunny made me feel like she truly cared about me and my business! That is a HUGE in my book!
Dear The Ruffled Daisy, We're so glad and happy for your valuable feedback, it just melts our hearts here at BON! We work hard on making our service better every day and this has been our reward - to have such lovely customers like you. Sunny was on cloud-nine reading your feedback, she also said that your story truly inspired her🥰 Whenever you need us, our whole team is more than happy to assist you via chat and email at [email protected]. All the best, Mia BON Team
July 12, 2022
I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!
Dear Compositions Jewelry, We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON. Please feel free to contact us if you have any questions via live chat and email at [email protected]. We are always happy to see you😊 Yours sincerely, Mia BON Team
July 12, 2022
Great product and great customer service. They've helped throughout the whole process and questions of issues have been addressed instantly. Highly recommend this app and team!
Dear Fling Cocktails, We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers. If you have any further questions, please feel free to leave us a message via live chat or an email at [email protected]. We are always ready to support you! Best regards, Mia BON Team.
July 12, 2022
Great app, it has many useful features that not all loyalty apps have. Also support is kind and helpful.
Good day to you Little Paddocks Flowers, We are just back to work and your amazing feedback truly lights up our day:D Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team
July 12, 2022
I just started using the BON rewards app and the interface is so easy to use and very appealing to the eye. With the help of Cara, the customer support agent, she easily guided me through our account setup and activated some new features for us too!! So far so good! I haven't had this easy of an app set up in a long time. Also can't forget to mention the amazing customer service Cara provided. Thank you, Cara!
Hi VPdudes, Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied, especially Cara! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants :) If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team