BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,735
chart
#413
All reviews
Review RSS Feed
July 12, 2022
App is very self explanatory and Cara has been a very good help with all my needs so far. Very good experience.
Dear Ex, Please accept our deepest gratitude for leaving such a detailed review and sharing your opinion! In BON, we really value our beloved merchants - and therefore your feedback is highly appreciated by us. Cara and our team wish that your art store will have a very very successful grand opening, and hope that the Loyalty program can play an important part in it. Please reach out if you have any questions, we’d love to chat with you! Best regards, Liam BON team
July 11, 2022
The software is free and the support team is very attentive. I really like it a lot and will be watching later to see if it works for my site.
Dear Ocoopa, Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
July 11, 2022
Estremamente dettagliato e utile, staff cordiale e veloce, consigliata, 5/5 bella e facile da utilizzare, promossa a pieno!
Ciao Neoda, Grazie per la tua ottima recensione. In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite ^^ Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a [email protected]. Divertiti a esplorare la nostra app, Mia Squadra BON
July 10, 2022
I have just installed this app and it has been a breeze! So straight forward and it’s FREE. Does everything I need. Anna has been readily available to help with anything needed and is super friendly. Thankyou!
Hi Boho Bungalow - Your Lifestyle Boutique, It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.
July 8, 2022
Only just started using the app and not got it up and running yet, but it is so easy to use and implement all the loyalty rewards you want to offer customers. The layout is easy and the instructions are also easy to follow. Most importantly the customer service is fantastic! they are always there to answer any of your questions
Good day Craftacular Creations 💗 Our whole BON team is just jumping of happiness knowing that we could impress you with our service 🤗 We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Thank you so much for your kind words. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
July 7, 2022
I have been looking around for some time trying to find a decent loyalty app. Bon Loyalty is very easy to use with great features. Incredible support staff who respond and help very quickly. They seem to be available day and night and only want to help! Highly recommended.
Greetings Starlit's team, You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.
July 6, 2022
Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!
Greetings Trevo Skincare, We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.
July 6, 2022
Nice APP and nice customer service！ Hope there will be more and more functions that we can use. Looking forward to hearing the news
Dear Asakuki, Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
July 4, 2022
I needed a new loyalty programme to use on my beauty store, BON Loyalty Rewards has been absolutely perfect, I love that I can customize the widget and offer my customers a variety of ways to earn and spend their points. I have had only the BEST service from the team who have gone above and beyond to help me. Special mention to Emile and Cara. Thanks!
Dear Magnolia Beauty, On behalf of all BON team, thank you for such kind words addressed to us! It is such a huge boost to us that you appreciate our various customization options. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
July 4, 2022
The app is so easy to use and has a beautiful interface. Anna was helpful, kind, and personable when I needed help, too! ^-^
Great day to you guys, Strawbaby Shoppe team, Thank you for a lovely review 💕 So glad you found BON user-friendly and a good-looking interface! We and Anna strive to actually bring value and prompt support to our dearest merchants ^^ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
July 4, 2022
The setup was seamless and the assistance from Daisy was amazing. It has all the features that I need to reward my loyal customers.
Hi there Bee Inspired, Thanks for such a positive review 😊 We are extremely happy you’ve enjoyed Daisy's service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values ^^ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
Feb. 12, 2025
Excellent App and Support. Mia went out of her way to get everything figured out for us in a matter of minutes. Some of the best customer service I have experienced. This app does exactly what we want it to do and I will recommend it to others. We enjoy using this App and so do our customers. Thanks Mia
Sending hugs to you guys, Etched In Granite team Allow me, on behalf of all members of BON, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review ^^ We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
July 1, 2022
Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.
Good day to you E&L Retail Shop, Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you. All the best, Mia BON Team.
June 30, 2022
The support for Bon is a 10+++. Anna was the best! Super easy to set up and customize to fit our brand. Can't wait to launch the program. Our customers are going to be so happy.
Grettings Papermakerpride.com's team, Anna and our whole team are jumping of happiness hearing that they could impress you with our service 🤗. We are all here to provide excellent service to our dearest merchants. Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
June 30, 2022
Easy to use app, visually appealing and a very supportive and responsive team. definitely recommend.
Dear Sunnah Currency, Thanks a lot for such kind words! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️ If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.
June 30, 2022
Customer service is THE BEST!! Daisy has been absolutely wonderful with every question I've had. This app is one of the best ones we've installed. It's an absolute must have for every business!
Happy week to you Confetti Kitty, We and especially Daisy - can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team
June 30, 2022
Can't believe such an amazing App that is free of charge to use! Superb customer service from the team, Cara has done a marvelous job for helping me out and provided extra service that beyond my needs and satisfaction.
Hi Steven, It is great pleasure for us that you've been satisfied with our product and Cara's assistance. We appreciate your trust you put in us and words aren't enough to describe how grateful we are. Thank you for believing in us. Hit us up if you need anything! Yours faithfully, Liam BON Team
June 29, 2022
goog! very goog! I like this software very much!I am beginning to use this software I hope he can make my shop better
Dear FUNNYFUZZY, You made our day with your trust in our app and your awesome review! Our team is all happy to know that you are satisfied with our app and support service. It's a huge motivation for us to keep going forward. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team
June 27, 2022
The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.
Good day to you Fyne Fories, Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗 Don't hesitate to reach out to us via chat and email at [email protected] whenever you need our assistance :) Cheers, Mia BON Team
June 26, 2022
There are so many functions that are completely unusable. Doubt the authenticity of this free app. It's been installed for a month and the data is not synchronized and is completely unusable. After the customer service enthusiastically helped me to install it successfully and guided me to give five-star praise, the customer service was very perfunctory about our data migration problem, and every time I asked it, it was busy and needed to be processed.
Dear Katebackdrop, Firstly, I'd like to apologize for your experience with BON. Allow me to answer to your concerns highlighted in your review: 1. I'd like to confirm that even BON is a free app, all of the features are available and ready to use. BON remains a free app to improve basic features and raise brand awareness. Our production team does have pricing plans to launch next month. And customers who install before we launch pricing plans are in the Early Bird plan, in which all the current features are remained free forever. 2. Regarding the matter, We needed a few days, during the peak ticket period, to fulfill the request for you...Our team always strives to meet our merchants' needs and do everything possible to fulfill the request. I really hope for your understanding on this matter. Customer satisfaction is always our biggest incentive. We all look forward to your response! Here's the link for you to reinstall BON: https://apps.shopify.com/bon-loyalty-rewards Warmest regards, Sunny Customer Sucess manager BON Team