BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
feedback
365
chart
#5,718
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
14%
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Less than a year
39%
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More than a year
43%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Rana, Sisco, and Rob B. Users found the app easy to use for managing bookings, classes, events, and appointments. The intuitive platform, along with detailed tutorials and responsive support, made it a valuable tool for their businesses. However, some users mentioned challenges with customization options, learning curve, and pricing issues, such as sudden plan increases and account access restrictions.
Highlights
Review RSS Feed
All reviews
Jan. 13, 2026
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Dec. 9, 2025
Mostly reviewing about customer service: recently I spoke with Rana, who was very helpful, friendly and responded quickly. When I've contacted BTA during work hours it is quick and easy to get in touch with a real person to chat with, which I appreciate. The app itself is pretty good, though it requires a fair amount of learning to get things working the way we want. Also not a lot of customization aesthetically. It seems like there are many customer experience features to customize but it's not obvious what each one does. I wish there was a small explanation under each Title telling you what exactly it does. Since the customer service is good its helpful to just reach out if you're confused about anything.
Dec. 8, 2025
Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!
Nov. 25, 2025
So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!
Nov. 21, 2025
We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.
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