Appointment Booking App | BTA for Shopify

Appointment Booking App | BTA

Try #1 Appointment Scheduling Shopify App | BookThatApp

Rating

4.7

feedback

459

Reviews

chart

#8,259

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    9%
  • Less than a year
    39%
  • More than a year
    47%

Reviews Summary

The reviews for the BTA Shopify App are overwhelmingly positive, with users praising the intuitive setup, great customer service, and continuous development of new features. Customers appreciate the ease of use, especially for booking classes and product rentals. The support team, particularly individuals like D'Angelo and João, is highlighted for being responsive, knowledgeable, and helpful in resolving issues. However, some users mention that the app may not be very intuitive initially, requiring some tweaking for optimal performance. Additionally, there are comments about occasional technical difficulties and the need for improvements in certain features like resource management and exporting reports.

Highlights

Positive customer service and support
Ease of use for booking classes and product rentals
Continuous development of new features
Some users find the app not very intuitive initially
Occasional technical difficulties and need for feature improvements

Rating Breakdown

  • 5
    84% (386 ratings)
  • 4
    9% (41 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

The Book that App Team are always so prompt with responding & resolving my question! Really easy platform to use, I've never had any issues at all - highly recommend

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

🥳🥳🥳🥳🥳 Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

5 / 5 Share

June 25, 2024

They have an outstanding customer service. I really appreciate the support I received from Joao R. He's so good! He solved my issue really quick. Highly recommended app!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

On behalf of João ... Thank you! We appreciate you and your awesome review!

5 / 5 Share

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Using app

About 5 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for being a part of our community! We appreciate you and your review 🥳!

5 / 5 Share

June 25, 2024

Our requirements were pretty demanding, and BTA was the only app that met most of them. With my limited development knowledge, I was able to implement the features we needed, and the team at BTA provided fast and friendly support.

Store

haebom

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Your review means a lot to us. Thanks for sharing!

All reviews

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