BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Try #1 Appointment Scheduling Shopify App | BookThatApp

Rating

4.7

feedback

553

Reviews

chart

#4,815

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    40%
  • More than a year
    33%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of use, customization options, and excellent customer service. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific team members like Joao, Rob B, and D'Angelo. Users appreciated the app's flexibility and integration with Shopify, making it a valuable tool for managing bookings and events. However, there were a few users who mentioned issues with the app's compatibility with Shopify POS and limitations in core features, but they also acknowledged the responsiveness of the team in addressing these concerns.

Highlights

Positive customer service experience and quick response times
Ease of use and customization options
Flexibility and integration with Shopify
Issues with compatibility and limitations in core features
Appreciation for specific support team members like Joao, Rob B, and D'Angelo

Rating Breakdown

  • 5
    84% (466 ratings)
  • 4
    8% (44 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (11 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2025

We have used BTA for over 3 years and it's the only booking app we have ever used. Simple to set-up and very good interface on the customer side and on the store side. Customer support is extremely responsive and any issues are quickly resolved. My one wish is that there is a way for google analytics to integrate with the app. As soon as a customer begins the booking process on the BTA side, we lose side of customer conversions.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2025

Great app! It helps our business to customize using their app. Fast and Awesome Customer Service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2025

The App itself is very easy to set up and use. I've used other apps and this one has impressed me the most, and given me the ability to customize almost everything for our store. The BTA team is incredible to work with. I've ran into issues twice so far, that the BTA team was very quick to respond and were able to address the problems.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2025

Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!

Using app

About 11 years

Total reviews

1

Average rating

5.0

All reviews

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