BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Try #1 Appointment Scheduling Shopify App | BookThatApp

Rating

4.7

feedback

359

Reviews

chart

#5,592

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    14%
  • Less than a year
    39%
  • More than a year
    44%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Rana, Sisco, and Joao. Users found the app easy to set up and use, with features like booking classes, managing appointments, and handling event bookings. The support team was commended for their patience, professionalism, and efficiency in resolving issues and providing guidance on using the app effectively. However, there were a couple of negative reviews that mentioned issues with pricing, account access, and limitations in functionality like bundling and variant handling.

Highlights

Excellent customer support and quick response times
Ease of use and setup for booking classes and events
Positive feedback on specific support team members like Rana, Sisco, and Joao
Negative reviews mentioning pricing issues and limitations in functionality
Praise for the reliability of the app and seamless integration with Shopify

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it. Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear everything is set up just right! We’re always happy to help make things easy

5 / 5 Share

Nov. 12, 2025

Genial! Me solucionaron inmediatamente un problema. Os recomiendo Me atendio Sisco. Pero siempre hay alguien amable y con ganas de ayudar

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias! Nos alegra saber que pudimos resolver tu problema rápidamente y con la atención que mereces.

All reviews

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