BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
feedback
376
chart
#6,199
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
38%
-
More than a year
43%
Reviews Summary
The reviews for the BTA app on Shopify are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of use, practical features, and time-saving capabilities of the app. The customer support team, especially individuals like Rana, Sisco, and Joao, is praised for being responsive, helpful, and going above and beyond to assist users with setup, troubleshooting, and customization. The app is commended for its ability to manage various types of bookings, from classes to events, with customizable options and detailed tutorials available for guidance. However, there are some concerns raised about the app's interface being unfriendly, the pricing structure being perceived as overpriced, and the need for more clarity in customization options.
Highlights
Review RSS Feed
All reviews
March 17, 2026
Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!
March 16, 2026
Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond
March 12, 2026
Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.
March 11, 2026
Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days. The checkout on book that app is now not allowing people to check out their rentals. Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!
We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience. We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out. We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!
March 10, 2026
Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.
Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!
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