BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes

Rating

4.6

feedback

379

Reviews

chart

#6,319

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    37%
  • More than a year
    44%

Reviews Summary

The reviews for the BookThatApp on Shopify are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Customers consistently praise the quick response times, helpfulness, and professionalism of the support staff, particularly mentioning individuals like Rana and Sisco. Users find the app easy to use, reliable, and well-designed, making managing bookings and reservations smoother and more efficient. The customization options and features are also commended for adding value to businesses. However, there are a few negative reviews that mention issues with pricing, outdated features, and difficulties in setup and functionality, especially with the embedded version of the app.

Highlights

Exceptional customer service and support
Ease of use and reliability
Customization and features
Negative feedback on pricing and functionality
Issues with the embedded version

Rating Breakdown

  • 5
    87% (329 ratings)
  • 4
    7% (26 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 99% (374)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2026

I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!

Using app

21 days

Total reviews

10

Average rating

4.6

5 / 5 Share

March 31, 2026

Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

The lady that helped me made my day. Rana Waseed

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!

5 / 5 Share

March 16, 2026

Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊

All reviews

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