BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
360
chart
#5,624
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
3%
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Less than a month
14%
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Less than a year
39%
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More than a year
44%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Rana, Sisco, and Joao. Users found the app easy to set up and use, with features like booking classes, managing appointments, and handling event bookings. The support team was commended for their patience, professionalism, and efficiency in resolving issues and providing guidance on using the app effectively. However, there were a couple of negative reviews that mentioned issues with pricing, account access, and limitations in functionality like bundling and variant handling.
Highlights
Review RSS Feed
All reviews
Dec. 9, 2025
Mostly reviewing about customer service: recently I spoke with Rana, who was very helpful, friendly and responded quickly. When I've contacted BTA during work hours it is quick and easy to get in touch with a real person to chat with, which I appreciate. The app itself is pretty good, though it requires a fair amount of learning to get things working the way we want. Also not a lot of customization aesthetically. It seems like there are many customer experience features to customize but it's not obvious what each one does. I wish there was a small explanation under each Title telling you what exactly it does. Since the customer service is good its helpful to just reach out if you're confused about anything.
Dec. 8, 2025
Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!
Nov. 25, 2025
So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!
Nov. 21, 2025
We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.
Nov. 18, 2025
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