All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it. Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear everything is set up just right! We’re always happy to help make things easy

5 / 5 Share

Nov. 12, 2025

Genial! Me solucionaron inmediatamente un problema. Os recomiendo Me atendio Sisco. Pero siempre hay alguien amable y con ganas de ayudar

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias! Nos alegra saber que pudimos resolver tu problema rápidamente y con la atención que mereces.

5 / 5 Share

Oct. 22, 2025

Every time I have a question or a problem that needs solving, the support team with Book That App is there in a timely manner, solves my problem, and is kind and considerate when doing so. We love the BTA team!!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton! We love helping and are happy to know our team is making a difference for you

5 / 5 Share

Oct. 22, 2025

We use BTA in our shopify site to manage class enrollment and events. The tutorials section in the help center is very detailed and makes the program easy to use. When I can't find what I am looking for there, the customer service team is very quick to respond with helpful advice and offers comprehensive solutions.

Using app

Over 4 years

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for sharing! We’re happy the tutorials and support provide the guidance you need for managing enrollments and events

5 / 5 Share

Oct. 22, 2025

BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs. Would highly recommend it!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth

5 / 5 Share

Oct. 21, 2025

The customer service is amazing, they are fast and willing to help and explain every detail.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We’re glad we could help quickly and clearly.

5 / 5 Share

Oct. 20, 2025

BookThatApp is worth its weight in gold for the customer service alone — truly phenomenal! Every question I had was answered quickly, clearly, and with so much care. The features themselves are powerful and intuitive, but it’s the level of support that really sets this app apart. Absolutely worth a try if you want a booking system that actually feels human behind the screen.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton! Our team is always happy to help, and we’re glad the app is working intuitively for you.

5 / 5 Share

Oct. 17, 2025

Für unsere Anwendung ist diese App genau richtig! Und falls man mal Probleme hat wird einem über die Chatfunktion wirklich immer schnell geholfen.

Store

Wärk

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass unsere Chat-Unterstützung so hilfreich war

5 / 5 Share

Oct. 13, 2025

Store

PETPLS

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Amazing Support from Sisco! I was having trouble with some coding and getting BookThatApp to work properly on my Shopify store, and Sisco was an absolute lifesaver. He figured out the issue straight away and helped me get everything working perfectly. His support was quick, professional, and super helpful — such a great experience! Thank you so much, Sisco!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear BTA works for you and that you enjoyed our support!

5 / 5 Share

Sept. 30, 2025

We are a smaller art studio that offers a lot of classes with online registration and have been using the app for about 4 years. This app has been perfect for what we have needed. It allows us to capture all the necessary questions we need when having clients register, it sends reminders and allows us to email a group all at once about the event. Not only do we book classes we also book private events, and this App generated a calendar we can place on our website allowing community members to see what is occurring on different days. Anytime I have had an issue their support team has quickly helped to resolve the issue and show me what I can do moving forward. I highly recommend the app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a review! We're also happy to hear that the app serves your business well.

5 / 5 Share

Sept. 11, 2025

Been using BTA for quite some time. Very easy to use, and if you ever find that you don't understand something or need to figure out a way to get something to work, the Chat function is always there and they're very responsive and helpful. Super handy and also easy for my clients to use on the website!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review! We’re glad BTA has been simple and helpful for both you and your clients. Our team is always here if you need anything!

5 / 5 Share

Sept. 2, 2025

I have been using BookThatApp for a few months now, and it’s a great app. Aside from the app itself and the features I’ve been enjoying overall, I want to give special mention to the support team. We have several consultants using the app for bookings, which means we often have a wide range of queries that require assistance. Honestly, BookThatApp has one of the top three support teams I’ve ever worked with. They are incredibly helpful, quick to respond, and provide detailed, thoughtful support. You can really see the effort they put into helping you find a solution. Thank you so much to the BookThatApp support team, we truly appreciate both your app and your excellent service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We strive to provide you with the best support and we're glad to hear you're happy with the app as well

5 / 5 Share

Aug. 27, 2025

The support is super fast and great. They solved my issue with so much ease and also booked a 1:1 call to help me better. Thanks once again.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review. We enjoyed being able to guide you personally and make it simple.

5 / 5 Share

Aug. 18, 2025

BookThatApp is a fantastic app – easy to use, reliable, and perfect for managing bookings. The customer service is top-notch, always quick to respond and very helpful. Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re glad BookThatApp and our support team have been helpful.

5 / 5 Share

Aug. 7, 2025

コロナ禍のときに、来店予約を受け付ける必要が生じて導入。「カートをスキップして予約できる」という手軽さに魅力を感じて使い始めました。 以来、3年使い続けています。 その後、無料の来店予約、有料の体験予約、複数日にわたる有料の宿泊予約と、活用の範囲が広がってきましたが、その高機能さと柔軟さがすごいなと思います。 複雑なことをやろうとすると設定はちょっと難しいのですが、奥深いアプリだと思いました。まだまだ機能を使いこなせてないような気がしています。 サポートも迅速で充実しています。

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

いつもご利用ありがとうございます!3年間にわたり色々なシーンでBTAを活用いただけてとても嬉しいです。これからもサポートさせていただきますので、ぜひお気軽にご相談くださいね😊

5 / 5 Share

July 1, 2025

Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !

Using app

4 months

Total reviews

1

Average rating

5.0