All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

5 / 5 Share

June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

5 / 5 Share

June 16, 2023

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

5 / 5 Share

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

5 / 5 Share

March 23, 2023

Wow die App kann so alles abbilden was man sich nur vorstellen kann. Leicht auf zu setzen mit top Anleitungen und Dokumentationen. Das beste ist aber der Support vom Team selber, hilft einen sehr schnell weiter. Top

Store

gakesto

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Wir möchten uns auch bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns diese wundervolle Bewertung zu hinterlassen!

5 / 5 Share

Feb. 15, 2023

Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing us a great review! We appreciate it 😊!

5 / 5 Share

Feb. 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.

5 / 5 Share

Feb. 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

5 / 5 Share

Jan. 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

Store

2TTOYS

Using app

17 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 26, 2022

Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Using app

2 months

Total reviews

4

Average rating

5.0