All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2021

Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app is fantastic and helps us with all of our booking needs. The functionality it provides is robust and there's lots of flexibility - they really understand the needs of rental/booking businesses and do a terrific job of accommodating a wide variety of use cases. Rob and the team at BTA were extremely helpful and responded SUPER quickly. They helped me solve my niche issues and I always felt confident. Highly recommend +++

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

We use the app to schedule and compare our offerings. Great app and support. We use the app to schedule and compare our offerings. The app is great and the support is beneficial. We especially enjoy the calendar view and find it very easy to use. BTA support has helped us resolve issues with access and calendar functions. create a ticket and actually get help with your issue in a reasonable amount of time. Nice!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2021

This app is an absolute game changer for my business. The support staff are excellent and very attentive. Highly recommend using this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

I used this app for more than a year, it definitely meets my store needs. There are not so many apps to allow certain functionality especially for renting products. The team has been fully supportive so far! Thank you guys!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Love the integration with Shopify, and the support that Zetya/BookThatApp offers. The tech support are quick to respond, friendly, and actually follow-up to let you know when an issue is resolved. They also won't stop working until they have resolved your issue, which is amazing!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Store

Release

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running. Best of luck with your online store! -The Zetya Support Team

5 / 5 Share

Jan. 14, 2021

Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

We needed a simple platform for offering Tandm Surf product rentals on our website and to also show our dealers how EASY it is to do the same in their business. This APP keeps it simple for our customers and our dealers are now adding it to their website. We started renting Tandm Surf boards right away along with the security deposit collected at checkout.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy. Happily recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great app, highly configurable which is excellent. Brilliant support team (Rob is a champ!) and quick response times also. Thanks.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

It is a great app and works well for our tour booking website. Pretty easy to install and configure. You do not have to be tech-savvy to do it. But even if you have some difficulties/questions/tech problems, they are fast to reply and help. Our tours have complicated schedules but we still were able to configure them using app features and functionality. The only drawback for us is that there is no seasonal pricing. But it looks like this is a feature they are currently working on.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi NYC Fancy Rides Thanks so much for leaving us a review! We are glad to hear you are enjoying the app and that we can accommodate your scheduling needs. We do offer the ability to set seasonal rates for activity-based bookings. If you need help getting started with seasonal rates please contact our support team and we'll be happy to set it up for you. The Support Team @ Zetya

5 / 5 Share

Aug. 12, 2020

Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Adventure Sports USA Thanks for taking the time to leave a review! We really appreciate it. We are glad you are finding our support helpful. Feel free to reach out to us at anytime! The Support Team @ Zetya

5 / 5 Share

Aug. 7, 2020

I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!

Using app

7 months

Total reviews

6

Average rating

5.0