All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2020

Wonderful app, with great functionality. I have managed to configure this app to even send all staff members a text message when a booking or change is made to a booking. That way, everybody knows what is going on at all times :-)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jackson Orchards Thanks for taking the time to leave a review! We appreciate it! The Support Team @ Zetya

5 / 5 Share

March 13, 2020

This app is definitely a perfect app for booking!! The team is super helpful and fix my problems!!!!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

The App is great and The Support is great!. Thank you for your help Zetya! ............................

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2020

Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app. Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!

Store

SkiGala

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Works great. We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all. If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer. Of course depending on the day and hour, but often they answer within an hour! Could not wish for more at this point. UPDATE: 5 years later: It's still working like a charm. Had some problems with integrating into a new theme, but they helped me out on the same day without any problems!. Keep on rockin'!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

This app has SO MANY options, which makes it very powerful. It can also be a bit overwhelming. However, the very fast customer service and power of the app has made the experience a good one. They have answered every one of my questions quickly, and the App does exactly what it says it does.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!

Store

BLUNT

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! I am glad that we could help you with fine tuning things on your site today. -The Zetya Support Team

5 / 5 Share

Dec. 3, 2019

I use this app to help book service appointments. Great app that works well with pretty much any theme of choice. Customer support is very responsive and helpful which is a huge key factor when choosing an app to work with.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 21, 2019

So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! We appreciate it!

5 / 5 Share

Aug. 22, 2019

We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 7, 2019

Excellent customer service! Polite and quick. I tried a few other booking apps but decided on BookThatApp and am happy that I did. Thanks for your help Alex!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2019

This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0