All reviews

Rating Breakdown

  • 5
    88% (316 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2019

Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review. We are glad you found our support team helpful!

5 / 5 Share

April 18, 2019

I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the kind review! It was a pleasure working with you to get everything functioning the way you needed it! -The Support Team @ Zetya

5 / 5 Share

April 8, 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum! The Support Team @ Zetya

5 / 5 Share

April 3, 2019

We have a unique business as we sell Queen Bees across the US. BookThatApp allows our customers to select the exact day they want to receive their queen as well as notify our customers a few days before shipment so they can prepare their hive. Configuration is straight-forward but if support is needed, the support team is fast and friendly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We hope that you continue to enjoy the app. - The Support Team @ Zetya

5 / 5 Share

April 1, 2019

Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the kind words! We are glad that we were able to quickly resolve your concern today! The Support Team @ Zetya

5 / 5 Share

June 21, 2025

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app. The Team @ Zetya

5 / 5 Share

Feb. 15, 2019

amazing app and amazing customer service (its the most important thing). I cant recommand this app enough

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

Great help despite my lack of skills and programming. Very fast support and great integration in the website

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

We have the BookThatApp on our clients store and it works great. Easy to setup and config. Makes bookings very simple. The support team and Rob were quick to reply regarding setup recommendations, coding updates and any other issues that we encountered.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

We use this app to book events on our online store. Amazing app, and very quick support! Works like a charm.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 4, 2020

This app is pretty easy to use. Rob from customer service was excellent answering my questions promptly. Would use again! Great customer support

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

I have used this app now for a year to book classes several times a week at numerous venues, I had BTA install and integrate it with my shopify account. It was money well spent. It was done correctly and up and running fast. I recently contacted the tech support as I wanted a new feature installed and had no clue how to do it. Rob took care of this for me quickly and made my site more efficient and easier to use. I highly recommend this app for the ease of use and the features that they offer.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year. The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits. BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for. With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs. Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional. Zetya is a great company and BTA is a truly helpful booking app!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We love this app. We've been using it for over 2 years to book all of the cooking classes in our Kitchenware shop's cooking studio. It is easy for our staff and keeps us ready for classes and it's easy for our customers to book. We're really happy with it. Alison

Using app

Over 3 years

Total reviews

1

Average rating

5.0