All reviews

Rating Breakdown

  • 5
    84% (428 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
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4 / 5 Share

Jan. 23, 2019

I really like this app! It's easy for my clients to use and the support desk is super to work with when I have a question. I am not a tech person at all, so I would suggest paying them for the install.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2018

For just $25 they helped us customize the app to be exactly what we needed. Things are going smoothly now and the orders and bookings are rolling in! Thanks BookThatApp!

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2018

We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time. I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

4 / 5 Share

Nov. 30, 2018

I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 5, 2018

very well done on the features and functionalities and they are super responsive on emails inquiries and fixed my problem like instant. will use for long term.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 1, 2018

Good app. While it does take a while to understand all the little features, and isn't always the most intuitive, it's certainly the best booking app on the market - and Zetya have great support. I'd recommend!

Using app

Over 1 year

Total reviews

9

Average rating

4.7

4 / 5 Share

Sept. 26, 2018

Nice app for booking classes in (for us) swim, bike, run and yoga. And nice support to get these bookable times to load faster.

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 16, 2018

Très bonne appli pour la gestion calendaire d'ateliers par exemple. Il manque juste la possibilité de pouvoir gérer pour un produit les quantités à des dates différentes de manière manuelle.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 10, 2018

Good App for our store but loading problems are regular. the calendar keeps buffering at times and causes problems to process

Using app

Almost 9 years

Total reviews

2

Average rating

4.5

4 / 5 Share

July 2, 2018

We rely on this a great app to book events, classes,appointments...pretty much anything for our retail store. Easy to customize and schedule anything. Even though the interface is very intuitive, if I am ever in a jam and can't figure something out, they reply very quickly.

Using app

About 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 16, 2017

App works well! It takes a sec to get the hang of all the variables you can control but after a couple weeks of using it I'm starting to get used to it! I use it for booking tarot readings and it's greatly increased my bookings with minimal cost. The coding directions are a little difficult to follow but if you've got a friend familiar with coding it's fairly easy to install!

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 19, 2017

The app works good for booking appointments. The staff is very courteous and responsive. Had an issue once with them changing a style sheet and they promptly responded and rolled it back. I would give them 5 stars for the app if it was hosted on another platform. My biggest gripe is Shopify. IN this case the BIG gotcha is that shopify charges you a transaction fee even though the platform is not doing or processing the transaction. It also does not take into account missed appointments. So you cannot be reimbursed by shopify. These issues are not the app builders problem but rather Shopify. The only way to avoid this is to provide Shopify with your Social Security number and they will waive the transaction fees. This is way too much information for a hosting company to have. One hack away from exposing your most important piece of information. There are many alternatives to Shopify at a better price point.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 20, 2017

A very useful and straightforward app that has all the functionality we need to manage hires and bookings

Using app

Over 7 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 5, 2017

Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.

Using app

2 months

Total reviews

5

Average rating

4.8

4 / 5 Share

April 26, 2017

So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs. www.axesschronos.com

Store

Ax Ch

Using app

Over 1 year

Total reviews

7

Average rating

4.3

4 / 5 Share

Dec. 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

Using app

9 months

Total reviews

7

Average rating

4.9

4 / 5 Share

Nov. 29, 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing. If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along. As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app. Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Using app

4 months

Total reviews

12

Average rating

4.9

4 / 5 Share

Nov. 23, 2016

So far good - just tring to work things through.

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 2, 2016

Fit exactly to my requirement. Thanks BTA

Using app

About 2 years

Total reviews

1

Average rating

4.0