All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
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5 / 5 Share

Sept. 18, 2024

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

5 / 5 Share

Sept. 16, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review!

5 / 5 Share

Sept. 13, 2024

I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊 ⭐⭐⭐⭐⭐

5 / 5 Share

Sept. 11, 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

You have made our day with your review! Thank you! 😊

5 / 5 Share

Sept. 11, 2024

I have used this application for numerous clients now with different use cases. The support received via the live chat is the best I've ever experienced, all support staff are amazing. Thanks for the brilliant app & support that comes along with it!

Store

My Store

Using app

About 1 month

Developer Reply

Thank you for leaving us an amazing review! We appreciate you 😊!

5 / 5 Share

Sept. 10, 2024

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for review! ⭐⭐⭐⭐⭐

5 / 5 Share

Sept. 9, 2024

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

⭐⭐⭐⭐⭐ Thank you for your 5-star review!

5 / 5 Share

Sept. 9, 2024

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

5 / 5 Share

Sept. 6, 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

On behalf of Sisco, thank you!!

5 / 5 Share

Sept. 5, 2024

Ho avuto un problema relativo all'accesso al nostro account, ma con l'assistenza di Sisco C. siamo riusciti a risolvere il problema. Grazie mille

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Il tuo feedback è molto importante per noi! Grazie!

5 / 5 Share

Aug. 29, 2024

BTA réponds parfaitement à mes attentes ! Mes clients peuvent maintenant directement réserver sur mon site ! A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation. L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes ! Je recommande cette application.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre incroyable retour !

5 / 5 Share

Aug. 27, 2024

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

5 / 5 Share

Aug. 21, 2024

Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome feedback!

5 / 5 Share

Aug. 21, 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

5 / 5 Share

Aug. 18, 2024

Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot say enough wonderful things about the level of support.

Store

Marché

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊 Thank you! We are always happy to assist. We do look forward to a long lasting relationship!!!

5 / 5 Share

Aug. 16, 2024

Customer support is brilliant. Really supportive team helping to get the best from the app.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you! We are always happy to hear that our service is appreciated! Your review means a lot to us. Thank you for taking the time to share it! 😊

5 / 5 Share

Aug. 16, 2024

BTA toimii hyvin. Olemme saaneet useita kertoja Chatista apua, kiitos! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Tervetuloa! Haluamme myös kiittää sinua upeasta arvostelustasi!! 😊

5 / 5 Share

Aug. 9, 2024

Thanks to D'Angelo my calendar looks and is working as it should.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐

5 / 5 Share

Aug. 6, 2024

fab customer service! quick and easy to use and integrates perfectly!

Using app

About 4 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your awesome review 😊🎉

5 / 5 Share

Aug. 2, 2024

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting. The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up. I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business, This app is literally everything our shop needed it to be and more!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!