Appointment Booking App | BTA
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
520
chart
#4,527
All reviews
Rating Breakdown
Sept. 18, 2024
Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.
We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉
Sept. 13, 2024
I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!
We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊 ⭐⭐⭐⭐⭐
Sept. 11, 2024
Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.
Using app
Almost 7 years
Total reviews
1
Average rating
5.0
You have made our day with your review! Thank you! 😊
Sept. 11, 2024
I have used this application for numerous clients now with different use cases. The support received via the live chat is the best I've ever experienced, all support staff are amazing. Thanks for the brilliant app & support that comes along with it!
Store
My Store
Using app
About 1 month
Thank you for leaving us an amazing review! We appreciate you 😊!
Sept. 10, 2024
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐
Sept. 9, 2024
Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!
Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!
Sept. 6, 2024
I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.
Using app
Over 2 years
Total reviews
3
Average rating
5.0
On behalf of Sisco, thank you!!
Sept. 5, 2024
Ho avuto un problema relativo all'accesso al nostro account, ma con l'assistenza di Sisco C. siamo riusciti a risolvere il problema. Grazie mille
Il tuo feedback è molto importante per noi! Grazie!
Aug. 29, 2024
BTA réponds parfaitement à mes attentes ! Mes clients peuvent maintenant directement réserver sur mon site ! A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation. L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes ! Je recommande cette application.
Merci pour votre incroyable retour !
Aug. 27, 2024
I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.
We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!
Aug. 21, 2024
Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.
Thanks for your awesome feedback!
Aug. 21, 2024
Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.
Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.
Aug. 18, 2024
Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot say enough wonderful things about the level of support.
On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊 Thank you! We are always happy to assist. We do look forward to a long lasting relationship!!!
Aug. 16, 2024
Customer support is brilliant. Really supportive team helping to get the best from the app.
Thank you! We are always happy to hear that our service is appreciated! Your review means a lot to us. Thank you for taking the time to share it! 😊
Aug. 16, 2024
BTA toimii hyvin. Olemme saaneet useita kertoja Chatista apua, kiitos! :)
Tervetuloa! Haluamme myös kiittää sinua upeasta arvostelustasi!! 😊
Aug. 9, 2024
Thanks to D'Angelo my calendar looks and is working as it should.
We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐
Aug. 6, 2024
fab customer service! quick and easy to use and integrates perfectly!
Thank you for your awesome review 😊🎉
Aug. 2, 2024
D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting. The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up. I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business, This app is literally everything our shop needed it to be and more!
Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!