All reviews

Rating Breakdown

  • 5
    87% (323 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 99% (364)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2025

Excellent experience, I have been using the app for my salon for almost 2 years and I love it. They are very responsive to my business and truly care about my success. Highly recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

I contact support and help me install the widgets within minutes. They have great customer services and a great system

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Incredible support! Always helpful and patient and make sure it get's done right. Don't ever feel like you can't reach out to them! They're great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Super app, easy to customize and D'Angelo is such a helpful agent!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Excellent product and an outstanding support team. I’m extremely satisfied and would highly recommend it to others.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great app and nice support on Premium.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

BTA support is great! I had an issue and DeAngelo fixed it within minutes of me initiating the chat!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Très bon support en ligne via chat. Je recommande

Store

Chez-el

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Amazing service and support is excellent! Any query is addressed so effeciently!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 1, 2024

Good customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Very good app and support is very quick and helpful!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Support team has been great! Have been helping finding solutions that work with our needs. Great app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming. In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many questions we submit.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Extremely Helpful!

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!