BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,592
All reviews
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Nov. 12, 2024
We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!
Nov. 6, 2024
Amazing service and support is excellent! Any query is addressed so effeciently!
Nov. 4, 2024
The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.
Oct. 24, 2024
Support team has been great! Have been helping finding solutions that work with our needs. Great app.
Oct. 10, 2024
We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming. In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many questions we submit.
Oct. 9, 2024
Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes
Oct. 2, 2024
Extremely Helpful!
Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!
Sept. 30, 2024
I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))
Hi there! Thank you for your great review! I wanted to comment on your below point: "The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))" This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota. With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms. If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails: [email protected] or [email protected]. Have a wonderful day! Success Team at BTA
Sept. 25, 2024
Easy to use, plus support is helpful and quick to respond!
Thank you for your awesome review! We really appreciate you leaving this review for us 😊!
Sept. 24, 2024
É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!
Store
My Store
Using app
About 19 hours
Obrigado pela sua avaliação incrível!
Sept. 18, 2024
Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!
You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐
Sept. 18, 2024
Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.
We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉
Sept. 13, 2024
I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!
We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊 ⭐⭐⭐⭐⭐
Sept. 11, 2024
Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.
Using app
Almost 7 years
Total reviews
2
Average rating
5.0
You have made our day with your review! Thank you! 😊
Sept. 11, 2024
I have used this application for numerous clients now with different use cases. The support received via the live chat is the best I've ever experienced, all support staff are amazing. Thanks for the brilliant app & support that comes along with it!
Store
My Store
Using app
About 1 month
Thank you for leaving us an amazing review! We appreciate you 😊!
Sept. 10, 2024
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐