All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

One moment while we celebrate ... 🎊⭐⭐⭐⭐⭐🎊 πŸ₯³ Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!

5 / 5 Share

March 27, 2024

Amazing customer support, I had an issue with reservation widget and it was resolved very quickly. Been using the app for almost a year and wouldn't go anywhere else!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us an amazing 5-star review! Thank you! Your review means a lot for us. We look forward to successful relationship 😊!

5 / 5 Share

March 26, 2024

I use BTP for my candle making classes and last night I was really struggling with an issue. I logged on today and decided to ask for help and was so pleased. D'Angelo was very helpful!! i am now stress free and happy with the outcome.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star rating! We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback. Thanks again!

5 / 5 Share

March 26, 2024

I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and your great review. We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

5 / 5 Share

March 22, 2024

I've just launched my first business using Shopify and BTA as my POS and so far, it's been great. The customer service has been outstanding for me, as I've never built or operated a website before and there's a lot to learn. They're quick to respond to my questions and always guide me through the step to solve problems. I recommend this, especially as a beginner!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations. Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi πŸ‘‹, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you πŸ˜ŠπŸŽ‰

5 / 5 Share

March 14, 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side. We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price at $0 and invoice manually after booking or 52 create manual discounts in Shopify every year) but this is for a small side business and it is a big ask to expect any one app to fulfill all needs.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! You gave us a reason to celebrate! πŸ₯³β­β­β­β­β­

5 / 5 Share

March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there πŸ‘‹ We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🀩! Best Regards, BookThatApp Support

5 / 5 Share

March 11, 2024

Super speedy customer support! We have had a great experience with BTA so far. Good guidance and real humans in the support. Can highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We appreciate you and enjoy the rapport that we have with our customers! We are happy to hear that you enjoy our app and our service, and we look forward to continue providing you with excellent service! πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰

5 / 5 Share

March 7, 2024

I love the customization this platform provides and their customer service is very responsive and helpful!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

πŸ₯³πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰ ⭐⭐⭐⭐⭐ Thank you for taking the time to leave us your review! We are happy to hear that you are happy with our app and our service! Thanks again!!

5 / 5 Share

March 4, 2024

We're a small business in the UK and have used BTA for around 4 years, since we started ticketing our events for Covid. Having tried various other ticketing systems, there's no question that BTA plugged into Shopify has been the most efficient and cost effective solution for us. Unlike other apps, you get the sense that the team behind BTA are genuinely good developers and the support is excellent - they're very responsive when you need help. Would recommend to anyone.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are pleased to know that you are happy with our app and our service! Thanks a lot for your wonderful review! πŸ₯³πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰

5 / 5 Share

Feb. 28, 2024

Une super application, facile Γ  prendre en main, pratique, qui me permet de gΓ©rer mon business de location de vΓͺtements sans tracas ! et en bonus, un service client hyper patient et rΓ©actif. Je recommande les yeux fermΓ©s <3

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre recommandation! Votre avis 5 Γ©toiles nous a donnΓ© l'occasion de cΓ©lΓ©brer πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰ ! Nous sommes heureux d'apprendre que vous apprΓ©ciez notre application et le service que nous proposonsΒ ! Merci de nous avoir choisi 😊.

5 / 5 Share

Feb. 27, 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰!

5 / 5 Share

Feb. 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us the chance to celebrate! πŸ₯³πŸ₯³πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰ Your feedback means a lot to us! We look forward to providing you continuous support 😊!

5 / 5 Share

Feb. 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

5 / 5 Share

Feb. 19, 2024

Fast service and easy to use. So far, it is the best booking system I have tried. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We appreciate you 😊!

5 / 5 Share

Feb. 14, 2024

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your feedback 🀩🀩🀩🀩🀩 ! We are happy that you are satisfied with our customer service, and with our app! Thanks again! We look forward to providing you with our continuous 5-star support!

5 / 5 Share

Feb. 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

As we promised, here's us celebrating the new review: πŸ₯³πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰ Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

5 / 5 Share

Feb. 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

5 / 5 Share

Feb. 13, 2024

D'Angleo was amazing. Great support, fast response time. A+

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us an awesome review! Thanks 🀩!