BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
feedback
370
chart
#6,128
All reviews
Review RSS Feed
Sept. 30, 2024
I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))
Hi there! Thank you for your great review! I wanted to comment on your below point: "The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))" This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota. With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms. If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails: [email protected] or [email protected]. Have a wonderful day! Success Team at BTA
Sept. 25, 2024
Easy to use, plus support is helpful and quick to respond!
Thank you for your awesome review! We really appreciate you leaving this review for us 😊!
Sept. 18, 2024
Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!
You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐
Sept. 18, 2024
Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.
We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉
Sept. 13, 2024
I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!
We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊 ⭐⭐⭐⭐⭐
Sept. 11, 2024
Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.
Using app
Almost 7 years
Total reviews
2
Average rating
5.0
You have made our day with your review! Thank you! 😊
Sept. 11, 2024
I have used this application for numerous clients now with different use cases. The support received via the live chat is the best I've ever experienced, all support staff are amazing. Thanks for the brilliant app & support that comes along with it!
Store
My Store
Using app
About 1 month
Thank you for leaving us an amazing review! We appreciate you 😊!
Sept. 10, 2024
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐
Sept. 9, 2024
Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!
Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!
Sept. 6, 2024
I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.
Using app
Over 2 years
Total reviews
3
Average rating
5.0
On behalf of Sisco, thank you!!
Sept. 5, 2024
Ho avuto un problema relativo all'accesso al nostro account, ma con l'assistenza di Sisco C. siamo riusciti a risolvere il problema. Grazie mille
Il tuo feedback è molto importante per noi! Grazie!
Aug. 29, 2024
BTA réponds parfaitement à mes attentes ! Mes clients peuvent maintenant directement réserver sur mon site ! A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation. L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes ! Je recommande cette application.
Merci pour votre incroyable retour !
Aug. 27, 2024
I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.
We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!
Aug. 21, 2024
Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.
Thanks for your awesome feedback!
Aug. 21, 2024
Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.
Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.
Aug. 18, 2024
Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot say enough wonderful things about the level of support.
On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊 Thank you! We are always happy to assist. We do look forward to a long lasting relationship!!!
Aug. 16, 2024
Customer support is brilliant. Really supportive team helping to get the best from the app.
Thank you! We are always happy to hear that our service is appreciated! Your review means a lot to us. Thank you for taking the time to share it! 😊