All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
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5 / 5 Share

June 21, 2023

Rob is a lifesaver, the app speaks for itself, however the customer support and troubleshooting was instant and unreal. Thank you

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words and for taking the time to leave a review! We are thrilled to hear that you're enjoying our app and our service 🤩!

5 / 5 Share

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️

5 / 5 Share

June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

5 / 5 Share

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

5 / 5 Share

June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

5 / 5 Share

June 16, 2023

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

5 / 5 Share

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

5 / 5 Share

March 23, 2023

Wow die App kann so alles abbilden was man sich nur vorstellen kann. Leicht auf zu setzen mit top Anleitungen und Dokumentationen. Das beste ist aber der Support vom Team selber, hilft einen sehr schnell weiter. Top

Store

gakesto

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Wir möchten uns auch bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns diese wundervolle Bewertung zu hinterlassen!

5 / 5 Share

Feb. 20, 2023

The support from the team has been fantastic, they have helped me through some more complex tasks to make this app deliver exactly what I was looking for. A dynamic list of locations - improvement would be great, so customer don't have to scroll through a 100 locations, they could just start typing, or they could type in their postcode and the location is automatically selected? Just a suggestion But overall a great app for what we were looking for, we have been using it for over a year

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear our customers express their feedback. Your review really warms our heart ♥️. Thanks for taking the time to write it!

5 / 5 Share

Feb. 15, 2023

Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing us a great review! We appreciate it 😊!

5 / 5 Share

Feb. 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.

5 / 5 Share

Feb. 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

5 / 5 Share

Feb. 2, 2023

I work for a not-for-profit, and we used BookThatApp for various programs requiring simultaneous bookings. This is a powerful tool with a long learning curve, but Rob B. was incredibly helpful in teaching us the intricacies of the back-end of the software. We were really grateful that he was so personable, and would often link us to a written confirmation of what he had just mentioned, so we know in stone what we were looking for. We were able to work with BookThatApp's many different tools (which I have come to learn, are still being updated and developed into things that are even better) and save money. Thanks, Rob and BTA!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Rob sends his greetings and salutations 🙂. Thanks for taking the time to leave us a very detailed review. You rock!!

5 / 5 Share

Jan. 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

Store

2TTOYS

Using app

17 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 26, 2022

Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Great customer service even at 11:30pm when I have time to work on the app they were able to assist me!

Using app

About 1 year

Total reviews

1

Average rating

5.0