All reviews

Rating Breakdown

  • 5
    91% (3,904 ratings)
  • 4
    5% (207 ratings)
  • 3
    1% (32 ratings)
  • 2
    0% (19 ratings)
  • 1
    3% (110 ratings)

Reviews with Text

  • 89% (3,796)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

May 18, 2024

customer service is great! Iʻve had the app for about a year....and it feels like its better now than before. today was the first time customer service reached out to me and it made a difference in my engagement and understanding of the app. Izzy was great - thank you! mahalo

Using app

Almost 5 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback! We're glad our customer service could make a difference for you. We'll keep striving to improve your experience! 😊 - Kevin & Booster SEO Team

4 / 5 Share

May 17, 2024

Rain (support tech) was kind and ready to help. Just getting into this. I'll let you know how it going in 13 days with a re-review!

Using app

18 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad our support team could assist. Looking forward to hearing from you again in 13 days! - Kevin & Booster SEO Team

5 / 5 Share

May 17, 2024

Yaci provides great customer service.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're dedicated to providing excellent service. Let us know if there's anything else we can assist you with. - Kevin & Booster SEO Team

5 / 5 Share

May 17, 2024

The customer service representative was very polite and answered any questions I had, which was very helpful! The app is easy to use, so I plan to continue using it in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! 😊 We're glad our customer service could assist you. We're here to support you as you continue using our app! - Kevin & Booster SEO Team

5 / 5 Share

May 16, 2024

Review for Rain and the Image Processing App Support Team I recently had the pleasure of working with Rain from the Image Processing App Support Team, and I couldn't be more impressed with the service I received. Rain was incredibly helpful, ensuring that my store was verified and added to the priority image-processing server queues. This has significantly increased the speed and reliability of the images being processed by the app, which is crucial for my business. Rain's professionalism and dedication to customer satisfaction were evident throughout our interaction. He not only provided excellent support but also took the extra step to tag my store as VIP, guaranteeing that I receive the highest priority for any future assistance. This level of care and attention is truly appreciated. Additionally, the team's guide, "Mastering On-Page SEO for Your Shopify Overall, my experience with Rain and the support team has been exceptional. Their dedication to helping my store flourish is commendable, and I look forward to continuing to work with them. Thank you, Rain, for your outstanding service! Have a wonderful day!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 It was a pleasure assisting you, and we're thrilled to hear about the positive impact on your business. Don't hesitate to reach out anytime. Wishing you continued success! - Kevin & Booster SEO Team

5 / 5 Share

May 16, 2024

Great customer service!

Using app

Almost 6 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you! We strive to provide excellent service. Let us know if there's anything else we can assist you with. - Kevin & Booster SEO Team

5 / 5 Share

May 16, 2024

Store

Wexler

Using app

10 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

May 16, 2024

I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.

Using app

Over 4 years

Total reviews

17

Average rating

2.4

Developer Reply

Hi Expressive DeZien, ​ Darrel here from Booster SEO. I've read your recent app store review and sincerely apologize for the inconvenience caused. ​ Sorry for any confusion here. The reason you were charged is that you uninstalled the app after your monthly subscription began or renewed which was on May 5, 2024, you uninstalled the app on May 13, 2024. No worries though, we will be happy to get this sorted for you. ​ We have gone ahead and sent you an email to resolve this issue. We look forward to your response to our email and hope you are open to clearing this up. ​ Cheers, Darrel

5 / 5 Share

May 14, 2024

just started, but impressed with it and staff (pol) very helpful

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! We're thrilled to have made a positive impression. Feel free to reach out if you need further assistance. - Kevin & Booster SEO Team

5 / 5 Share

May 13, 2024

Great service, very kind!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! 😊 We're here to provide exceptional service whenever you need it. Let us know if you have any more questions! - Kevin & Booster SEO Team

5 / 5 Share

May 11, 2024

Efficient service, well detailed and easy for beginners to understand. Quick and friendly response from EJ during live chat. All questions regarding the app were answered quickly. Highly recommend!

Store

ENAX

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! We're thrilled you had a great experience. Don't hesitate to reach out if you need anything else. - Kevin & Booster SEO Team

5 / 5 Share

May 11, 2024

Izzy was really helpful in providing detailed and prompt responses to our enquiries.

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're here to provide detailed and prompt responses whenever you need assistance. Don't hesitate to reach out again! 😊 - Kevin & Booster SEO Team

5 / 5 Share

May 10, 2024

Getting started was so easy. And, the customer support was super helpful.

Store

AVOILA

Using app

10 minutes

Total reviews

6

Average rating

4.8

Developer Reply

We're thrilled to hear that getting started was a breeze! Our support team is always here to lend a hand. Let us know if you need anything else! 😊 - Kevin & Booster SEO Team

5 / 5 Share

May 10, 2024

Izzy was very helpful in verifying our website. Her responses were very quick and informative. Loved the personality she incorporated into the messages, it makes me feel more comfortable, especially when going through a process that can be difficult.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad we could assist you with verifying your website and make the process comfortable. If you need anything else, just let us know! 😊 - Kevin & Booster SEO Team

5 / 5 Share

May 10, 2024

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Ej was great! right when i installed the app Ej signed on to help me through the process. It was virtually a few clicks and done. My SEO score went from a D to an A in seconds. I am optimistic to see what results I get from search engines after installing. Either way, the service was amazing! Thank you Ej!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled about your positive experience with our support team and the improvement in your SEO score. We're here to help anytime! - Kevin & Booster SEO Team

5 / 5 Share

May 7, 2024

definitely recommend. surprised by the apps efficiency and their customer service

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for recommending us! We're thrilled you're impressed by our app and service. Let us know if you need anything else. - Kevin & Booster SEO Team

5 / 5 Share

May 7, 2024

Ho installato questa integrazione per il mio negozio, e subito sono stato "accolto" da Alex, che si è dimostrata gentilissima, molto cortese e molto professionale, al momento mi sono trovato davvero molto bene, wow, grazie, Ottimo lavoro

Using app

15 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Siamo lieti di averti a bordo! Il nostro team è dedicato a fornire un supporto di prim’ordine. Fateci sapere se avete bisogno di qualcos'altro. Vendita felice! - Kevin e il team SEO di Booster

5 / 5 Share

May 7, 2024

helpful

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad we could assist you. Let us know if there's anything else we can help with. - Kevin & Booster SEO Team