BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.8
feedback
4,226
chart
#97
All reviews
Review RSS Feed
Feb. 1, 2024
Great attentive assistance and very helpful.
So happy to hear you had a great experience! We're here whenever you need us. Thanks for the shout-out! - Kevin & Booster SEO Team
Jan. 31, 2024
Very good app. Nice customer support
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Booster SEO Team
Jan. 31, 2024
Customer service was very efficient and helped right away. I love it when you need something and it gets done lightning quick and with no effort on my part. Thanks again!
Thrilled to hear you had a lightning-quick and effortless experience with us! We're always here to help. Thanks for the love! ⚡❤️ - Kevin & Booster SEO Team
Jan. 31, 2024
Izzy was very helpful and thorough. She explained things thoroughly and even gave me some suggestions I hadn't considered. Thank you!
Thrilled to help and offer new ideas! Your gratitude warms our hearts. Here's to more success together. Thank you for the kind words! 🌟 - Kevin & Booster SEO Team
Jan. 31, 2024
very much attention :)
Your positive feedback means the world to us! Thank you so much for the review and we are always happy to help any time. - Kevin & Booster SEO Team
Jan. 31, 2024
My chat support agent Jon was extremely helpful and kind. Got me up and running with auto image optimization and social media connections. He is a stellar example of what we all should be striving to be like. Kudos
Wow, thank you for such high praise! Thrilled to hear our agent could assist so well. We'll definitely pass on the kudos. Here for you anytime! - Kevin & Booster SEO Team
Jan. 30, 2024
Wonderful support team! Quick replies and great solutions. That's how it's done. Keep going ;)
Thank you for the kind words! We're glad you're satisfied with our support. Your encouragement means a lot to us. We'll keep it up! 😉 - Kevin & Booster SEO Team
Jan. 29, 2024
Jon was so helpful on his chat!!
Delighted to hear you had a positive chat experience! Your feedback is greatly appreciated. - Kevin & Booster SEO Team
Jan. 29, 2024
Have been using this app for this last 18 months and not found it helpful. We have been paying for the premium service while doing some SEO work ourselves. I couldn't any evidence that we were getting any benefit for our fee and so in December I tried running the automatic updates on the app. Since then our impressions and clicks have plummeted. I contacted their customer service and asked why this was and for any evidence that their app was improving our SEO. They were not able to provide any evidence and all they could suggest was undoing their auto-updates and contacting Google to ask them why our clicks/impressions had dropped so drastically.
Hi Hayley, Darrel here from Booster SEO. I hope this message finds you well. I recently came across your feedback regarding your experience with our app, and I want to sincerely apologize for any frustration or inconvenience you may have encountered. Your satisfaction is our top priority, and we appreciate your dedication over the past 18 months. I understand your concerns about the effectiveness of our app and the impact on your website's performance. We take your feedback seriously, and I want to assure you that we are committed to addressing and resolving these issues promptly. Upon reviewing your case, it appears that there may be a misunderstanding regarding the expected timeline for seeing significant SEO improvements. While our app primarily focuses on On-Page SEO enhancements, it is crucial to note that the overall impact can vary based on various factors, including your website's current state, industry competitiveness, and the effectiveness of both On-Page and Off-Page SEO strategies. That being said, we acknowledge your desire for tangible evidence of the benefits our app provides. To address your concerns, we have gone ahead and sent you an email so that we can resolve them. We look forward to your response to the email we sent you. Best regards, Darrel
Jan. 28, 2024
EJ, my live chat rep, was really amazing. I couldn't be happier with all of the service he provided me. I'm a new customer for the pro account and I'm anxiously awaiting all of the results to kick in. But before they kicked in, I couldn't be happier to start off this relationship with some excellent service from EJ!
Welcome aboard! So glad to hear your first experience with us was fantastic. We're just as excited for you to see the results. Thanks for the shoutout! 😊 - Kevin & Booster SEO Team
Jan. 27, 2024
Have only been using this app for a short while but already I am impressed and it is by far the best of the (very) many I have tested. Great support from EJ too!
We're happy that you're impressed with our app! Thank you for your kind words and for choosing us as the best among many. Always here to assist whenever you need it. - Kevin & Booster SEO Team
Jan. 27, 2024
Very responsive and helpful!
Thank you! We aim to be responsive and helpful, so if you ever need assistance in the future, please don't hesitate to reach out. - Kevin & Booster SEO Team
Jan. 27, 2024
Attentive and nice service by Izzy. Only just installed the app so hopefully it improves my site. Thanks
We appreciate your kind words about our service! We're here to assist, and we hope our app helps improve your site. Thanks for choosing us! - Kevin & Booster SEO Team
Jan. 27, 2024
Fantastica, segue passo passo e sempre disponibile
Grazie per il feedback! Siamo qui per guidarti passo dopo passo e siamo sempre disponibili quando hai bisogno di noi. La vostra soddisfazione è la nostra priorità! - Kevin e il team SEO di Booster
Jan. 26, 2024
He's so helpful and tell me all about my store!
We're glad you found our assistance helpful! If you have any more questions about your store or need further guidance, please reach out anytime. - Kevin & Booster SEO Team
Jan. 25, 2024
Receieve an amazing quick and efficient help/service from Jon this morning. He was also very very friendly. A great Asset to your company, hopefully if i need help again i am connected to him. Thank you!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated, and we're always here to help anytime you need us!! 🌟 - Kevin & Booster SEO Team
Jan. 24, 2024
Just installed the app so can’t review it yet, but their support staff was great. Yaci was outstanding.
Thanks for sharing your initial thoughts! We're glad our customer support impressed you. We hope you'll love the app just as much! - Kevin & Booster SEO Team
Jan. 24, 2024
ASSISTENZA TOP
Grazie per l'esclamazione! Entusiasta di fornire un'assistenza di prim'ordine. La vostra soddisfazione è la nostra vittoria! - Kevin e il team SEO di Booster
Jan. 24, 2024
Helpful and quick responses
We're glad you found our responses helpful and quick. Thanks for your feedback! - Kevin & Booster SEO Team
Jan. 24, 2024
I just started getting to know how this app works and Jon made it so easy and simple for me and to get going.
Fantastic to hear our support made things easy and simple for you! Welcome aboard, and we're here to help as you explore the app. Happy to have you! 😊 - Kevin & Booster SEO Team