BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.8
feedback
4,222
chart
#97
All reviews
Review RSS Feed
July 13, 2023
Awesome customer support. Amazing app! Highly recommend to help your SEO and get those organic clicks!
Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin
July 12, 2023
I am extremely satisfied with the app and the exceptional service provided. I highly recommend this app to others. However, I am hoping for more affordable pricing plans that would allow me to upgrade from my current plan. Izzy has been truly amazing. Thank you so much!
We're thrilled to hear that you are extremely satisfied with our app and services. Your recommendation means a lot to us. We understand the importance of affordable pricing plans, and we appreciate your feedback regarding this matter. We'll take it into consideration as we continue to improve our offerings. Thank you for choosing our app and for your kind words of gratitude! - Kevin
July 12, 2023
Mediocre and expensive. I am glad I rid of it. Moreover, even uninstalled for more than a month it CHAREGED me $69!!!! Use TinyIMG instead - it is MUCH MORE efficient and cost a fraction of that one.
Hi Marina, Lester here from Booster SEO Tier 2 Support. I've just read your app store review and I want to extend my sincerest apologies for the negative experience you've had. Your feedback is extremely valuable to us, and we genuinely care about your business that's why we're taking this matter very seriously. We hope for an opportunity to make things right and show you the true value of our app. So I've sent you an email so we can continue the conversation and discuss specifics. Once again, please accept our sincere apologies and I look forward to hearing back from you soon. Sincerely, Lester
July 11, 2023
I loved this app at the start, but then problems came from out of nowhere... I have been paying for this app since late 2021 & now all of a sudden I checked back on it & my pro plan was removed without me stopping the subscription, while still being charged every month... Their support team is all over the place, people asking me the same questions without looking back at the previous chats & they said I cancelled my subscription on the 8th July, even though on my upcoming bill the app is still being charged... I didn't cancel the app, I got in touch with them because I noticed I was being charged but getting told I'm on the free plan.
Hi there, Darrel here from Booster SEO. I've read your app store review and I sincerely apologize for the mishap. We are aware that this caused disruptions to your website's SEO, and we deeply regret the inconvenience caused. We have gone ahead and sent you an email so that we can resolve this issue. Please respond to the email we sent you. We are committed to providing you with the best service possible and will do everything in our power to ensure that you have a positive experience with our app moving forward. Once again, please accept our sincere apologies for the disruption and inconvenience caused. Sincerely, Darrel
July 10, 2023
Right from the off I got a very warm welcome and the sense that my chat was getting focused attention. Alex asked a couple of questions then got us setup in no time. Alex then ran through a couple of actions and told me what the app was doing in the background. I was welcomed, onboarded and left knowing that I was in good hands in just a few minutes. A perfect start to what I expect will be a long and mutually beneficial relationship. All UX should be like this.
Store
Mighty Melee Games
Using app
About 1 hour
Thank you for your kind words! We're glad to have made your onboarding experience pleasant and reassuring. We appreciate your trust in us and look forward to building a long and mutually beneficial relationship. Your feedback on our user experience is truly valued. - Kevin
July 10, 2023
Jon went above and beyond to help me with any question i had, he even made some great suggestions to my site by advising me on particular things that would help the look and overall experience on the website. Great service and have signed up to pro today based on the service and functionality of Booster SEO
Wonderful! ✨ We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. - Kevin
July 8, 2023
I was assisted by Izzy in verifying my store in this wonderful app. The customer service was truly exceptional and they offered some fantastic suggestions. This is a powerful app and I look forward to exploring and utilizing it further.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! - Kevin
July 8, 2023
Knowledgeable quick and efficient. Great customer service! I was able to setup my account quickly and start using the benefits of Booster SEO
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! - Kevin
July 7, 2023
Yaci was very quick and explained everything perfectly for me to reach the solution I needed. Thanks once again
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
July 7, 2023
for now the app is working fine, the operator Jon in chat was helpful and fast, everything is smooth and fast
We're glad to hear that you're happy with our app so far! We aim to ensure a smooth and fast experience for our users, and we appreciate your positive feedback. If you need any further assistance, feel free to reach out to us again. - Kevin
July 6, 2023
Yaci was really helpful getting verified and was a delight to talk to! I got a lot of additional information on how to best optimize our website and the response times were speedy fast.
Thank you for your kind words! We're dedicated to providing fast response times and delightful customer service. We appreciate your feedback and look forward to serving you again! - Kevin
July 6, 2023
Great App! It is easy to install and it works automatically. Also, great & fast support with tips on top!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin
July 5, 2023
Carmel was polite and took care of my issue along with a few suggestions to make my store better. They were super helpful suggestions, and it was much appreciated.
So pleased that we were able to help you with your issues. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 - Kevin
July 5, 2023
Therese helped me a lot with the store, the app could be a little expensive compared to another ones related to alt-text and image optimization, but it is fast and does not give much trouble, does the work without inconvenient
We appreciate your input regarding the pricing and will take it into consideration. We strive to provide a fast, trouble-free experience while ensuring our app delivers the desired results. Your satisfaction is important to us, and we're grateful for your support. - Kevin
July 4, 2023
I am extremely grateful for the outstanding SEO support that I received. It was a game-changer for my website.
Thank you for the 5-stars and kind words! We're thrilled to have positively impacted your website with our SEO support. Please don't hesitate to let us know if there's anything else we can do to help. - Kevin
July 4, 2023
Great help - thank you very much to everyone involved ..............................................
Awesome! Thanks so much for the 5-star review! - Kevin
July 4, 2023
Izzy was super helpful and friendly. Went above and beyond my query and also offered extra advice on top.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! - Kevin
July 4, 2023
Sehr freundlich und Hilfsbereit. Noch habe ich die App nicht wirklich genutzt aber das Set up Gespräch war sehr gut
Vielen Dank, dass Sie sich für unsere App entschieden haben! Wir sind dankbar für Ihre Unterstützung und Ihr Vertrauen in uns, um Ihr Unternehmen wachsen zu lassen. Wenn Sie weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. - Kevin
July 3, 2023
Fantastic and extremely helpful. I really like that they went above and beyond to assist me with my store and even made suggestions and gave the link to implement the suggestions.
Thank you for your positive review! We strive to provide exceptional service and support, and we're grateful for your feedback. If you need any further assistance, please don't hesitate to reach out. - Kevin
July 2, 2023
Would totally recommend this app. Very nice and helpful from the start. It'll help me spend less time with my business.
Using app
29 minutes
Total reviews
1
Average rating
5.0
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin