BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.8
feedback
4,222
chart
#274
All reviews
Review RSS Feed
April 22, 2023
jon was very helpful in answering my questions regarding the booster app. he was knowledgable and polite. mahalo for your help, jon! debora
We're glad that we were able to provide you with helpful and knowledgeable customer service. However, we would love to hear more about your experience with our app and your suggestions on how we can improve to earn 5-stars. Thank you for your business! - Kevin
April 20, 2023
After I installed the app, I tried to set up the app by myself, and I got stuck. Thanks Trish for your support. You helped me set up the app and showed me how to use the app correctly. I appreciate your help.
We're glad we've assisted you in setting up the app and showed you how to use it correctly. Thank you for taking the time to leave a review! - Kevin
April 20, 2023
Nice and quick respons on the chatt and the overall experince of the app is that it is easy to manage.
Thank you for your positive feedback on our app and services! If there's anything else we can do along the way, just let us know. - Kevin
April 19, 2023
Yaci was great!!! She helped me verify my store. On top of that, she guided me on how to edit my favicon for my store. I really appreciated that very much.
Our team is always happy to help with any issues you may encounter, and we're glad to see we've provided you with excellent customer service. - Kevin
April 19, 2023
Their support was quick and the setup was seamless. Couldn't ask for more from a company built around SEOs.
Thank you for taking the time to leave us a positive review! Let us know if there's anything else we can do to help you with your SEO needs. - Kevin
April 19, 2023
I haven't used the app yet as I've only just installed it, but Izzy in support was super communicative and helped me out a bunch. I'm sure if I need help in future, support will be fab.
We're confident that our support team will remain there for you. Thanks for choosing our app and for leaving a 5-star review! - Kevin
April 19, 2023
Easy Set up and instant support - if the app works as well as the set up it should be amazing. Good to go.
We're confident that our app will work seamlessly for you, and we're excited for you to use it. Thanks for choosing us, and we hope you have a great experience! - Kevin
April 19, 2023
I'm sure the app works for many people but for me I didn't like the changes it made to my URL's. But the worst part was when I uninstalled the app it removed MOST of my ALT-Text from images which existed before the app was installed. I contacted support and there was nothing they could do other than apologise. It's not fair to offer an app that when the subscription is cancelled, it removes hours of hard work which was put in BEFORE the app was installed. I have about 300 images I need to go and add image text to now.
Hi Aaron Bryan here from Booster Apps Support. I read your recent app store review and we're so sorry to hear that you encountered issues whilst using our app to improve your SEO. Something I'd like to clarify is that our app does not remove your ALT text once uninstalled, the ALT text will remain if the app is uninstalled. However, we would like to investigate this and get to the bottom of what happened. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app. Looking forward to hearing from you. Regards, Bryan. *Update July 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
April 17, 2023
Yaci was smart, professional, courtious and patient. My highest regard for her. World class support. It's rare to encounter a person with this special and unique skill set. Give her an extremerly generious raise :: she deserves it!
Our team takes great pride in providing world-class support to our customers! We appreciate your kind words and thank you for choosing our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Our team here at Booster Apps will be delighted to assist you. All the best, Kevin
April 16, 2023
Thanks for the help and suggestions to get our website optimized properly. Much appreciated from the PB Team
Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
April 15, 2023
Initial feedback. The app was much quicker to install and work with than others that I've used. The autopilot features are making it a breeze to get SEO under control and let me focus on business. Izzy was fantastic in our setup chat; the entire process took less than 5 minutes.
Thank you for taking the time to share your positive feedback with us! Our team is always here to help and we take great pride in providing efficient and effective solutions to our customers. Please don't hesitate to contact us again if you need further assistance. Best regards, Kevin
April 15, 2023
Excellent support - To Someone who has no idea about SEO, they explained everything in plain English so I could understand. Highly recommend!
We're glad to hear that we were able to provide you with clear and easy-to-understand explanations about SEO. Our team is dedicated to helping our customers succeed, and we take great pride in being able to provide excellent support. We appreciate your recommendation, and thank you for using our app! All the best, Kevin
April 14, 2023
Just added and had a great chat with Trish. Very responsive and helpful with some great guidance. highly recommend so far . So refreshing to find people that are efficient and easy to engage with. We look forward to learning more to help our non profit organisation. Thank you.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
April 13, 2023
Nice support in verifying my online store. Quick answers and useful tips. The Booster Apps help me to get my store ready for Google. Thanks a lot!
Our team is dedicated to providing helpful and informative support to our customers, so we're happy to hear that we met your expectations. Thank you for choosing our app, and please don't hesitate to contact us if you have any further questions or concerns. We're always here to help! Cheers, Kevin
April 13, 2023
Trish was amazing to work with! So responsive and helped me answer all my questions! I am very excited to use this app for my business
We're excited to hear that you're looking forward to using our app for your business! We're confident that it will be a great asset to your business, and we look forward to seeing your success with it. Cheers, Kevin
April 12, 2023
Carmel was very helpful. Knowledgeable and gave lots of valuable information to help grow my Shopify store.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for the positive feedback and for choosing our app! Cheers, Kevin
April 12, 2023
I only just downloaded it, but so far it has been a very easy and pleasent experience. Izzy was extremely friendly and helpful via Chat. Going to see how the metrics change over the next 2 weeks, but so far it's great.
We appreciate your business and are grateful that you've chosen our app to help grow your store. Please reach out if there's anything else we can do along the way. Our team here at Booster Apps will be delighted to assist you. All the best, Kevin
April 12, 2023
It is reassuring to find a company that actually cares about customer service in the way Booster SEO does and our dealings with Izzy have always been first class.
Our team takes pride in providing a first-class experience to all our customers, and we're glad our efforts have made a difference for you. We appreciate your kind words and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future! Cheers, Kevin
April 12, 2023
Excellent customer service by Jon and the team made it very easy to link to our store……………………………………. Would recommend again
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. Cheers, Kevin
April 11, 2023
Izzy was a great help explaining all of the features! Looking forward to seeing the impact of this app.
We're pleased that we were able to provide you with the help you needed and explained all of the features of our app. We're also excited that you're looking forward to seeing the impact of our app! Our team has worked hard to create a product that we're proud of, and we're confident that it will meet your expectations. Best wishes, Kevin