BOOSTER AI SEO OPTIMIZER
The trusted AI SEO app for speed, sharp images, higher...
Rating
4.8
feedback
4,275
chart
#107
All reviews
Review RSS Feed
Feb. 16, 2023
Jon was able to answer all of my questions, and provided some great suggestions that I'll be looking into. Thank you!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Feb. 16, 2023
We first ran in to issues when compressing out store images (it got stuck at about half way) - this was resolved by the dev team within a few days. Unfortunately we then ran in to a similar issue when renaming the alt tags of our images, it wasn't clear which images had been renamed and which hadn't andthe ap seemed to get stuck in a constant loop. We reached out to support who were particuarly unhelpful this time, however they did say we could have a refund. We've since emailed the support team requesting a refund, we haven't had a reply, wouldn't recommend.
Hi WiDEYE, Darrel here Support Manager from Booster Apps. I am so sorry that you encountered issues with our app. We did manage to fix the image compression issue but we didn't manage to get a chance to look into your image alt text issue, if you could reinstall the app we can definitely look into it. We will contact you on the existing support ticket that you have with us. Regarding the refund, I am afraid we can only issue refunds if it was already paid, however, since the charge is still unpaid, only Shopify can reverse this charge. We have gone ahead and sent a request to Shopify to reverse the charge, we will provide you an update as soon as we receive one from them. We want to turn around your experience with our app which is why we will look forward to your response to the email we will send you. *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Feb. 16, 2023
Good and fast support even if I didn't want to use the App they helped me find a solution to my problem. You have to use the App's chat.
Hi iCoonShop, Darrel here from Booster Apps. So sorry to hear that you are having issues with our app. 😔 We sent you an email so that we can further assist you with your concern. Also, kindly install the app again so that we can troubleshoot the issue. We also have 24/7 chat support, you can find the Chat icon on the lower right corner once you are on the app's Dashboard page. Also, if you are referring to the visual element of your site, please note that our app does not modify anything visible in your site's theme. It adds SEO data to your site's code, but the visual elements of your site are totally untouched by our app. The image compression in our app's Premium plan lowers the file size of your images, but it does not visibly change images. Lastly, please note that uBlock addon is a browser extension, our app doesn't add or have anything to do with browser extensions. Looking forward to your response to the email we sent you. Cheers, Darrel
Feb. 15, 2023
Great customer service and excellent at optimizing our seo in minutes instead of days. Would highly recommend
Feb. 15, 2023
Customer service was amazing! Trish was very nice and helpful! I would definitely recommend this application
Feb. 15, 2023
Great help in explaining the initial process of linking this app with your Shopify store. Definitely recommend.
Feb. 15, 2023
Pat was extremely helpful and also, unsolicited, showed me how to update my store's favicon! Thanks Pat!
Feb. 15, 2023
L'application est incroyable, le support est vraiment top, a l'écoute et propose des solution pertinente en cas de soucis
Feb. 15, 2023
it has helped my website get further up google and generate more sales. The support has been excellent and all questions were answered in a timely manner.
Feb. 15, 2023
Very good app i guess Very good app i guess Very good app i guess Very good app i guess Very good app i guess Very good app i guess
Feb. 14, 2023
Great ! Pat was very quick and helpful!! Even gave me additional advise I didn't ask for to update my website.
We're overjoyed to hear that you're having a positive experience with our support Your 5-stars mean the world to us! 😊 Thanks, Kevin
Feb. 14, 2023
This was the easiest app to install and get set up with my website! It reassures me that I am on the right path to better SEO. I received instant assistance and suggestions through the online chat. Looking forward to seeing how this app can help my business.
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know. Best wishes, Kevin
Feb. 14, 2023
Great service and immediate feedback, so much helpful, thank you so much Therese you are the BEST!!!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Feb. 13, 2023
Trish was very helpful, fast communication, very impressed with how efficient the service Trish delivered.
Thank you so much for your kind words, we're thrilled to hear that you're enjoying our services! Cheers, Kevin
Feb. 13, 2023
Great customer service, helped us get set up in no time and answered a few of our questions along the way.
We're overjoyed to hear that you're having a positive experience with our services. Your positive review means the world to us! Thanks, Kevin
Feb. 12, 2023
Yaci from the Customer Service is a bloody legend, explained all I needed to know and gave me a nice welcoming offer in less than 5 minutes. Can someone make her a nice cup of coffee from me? <3
Your review is the best Valentine's Day gift we could receive! Thank you for making our day with your positive feedback! 😊 Much appreciated, Kevin
Feb. 12, 2023
Helpful service, thanks booster apps!
Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin
Feb. 11, 2023
Jon was great and actually helped me out with 2 extra things, above and beyond what was expected. A legend for the SEO world! :)
Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Best wishes, Kevin
Feb. 9, 2023
Jon is the best - quick, efficient and kind .. us business owners need lots of that.. Thanks so much Jon.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Feb. 9, 2023
Using the booster seo & image optimizer app for a while now and i must say that i'm really satisfied with how it works. Also Mary from the support team helped me out with some questions. Thanks again!
We greatly appreciate you using our app and are so glad that you are satisfied with it. 🤩 Thanks so much for taking the time to share positive words about us! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin