BOOSTER AI SEO + AEO OPTIMIZER
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Easy to use and a quick response time by Jon. He helped me with some questions about the automated optimisation and he thought along well. Can't wait for the better SEO results.
We're thrilled the app is easy to use and our quick support helped with your automated optimization questions—love that we could think along with you! Excited for your SEO wins ahead. Always here to help you shine! – Kevin & Booster SEO Team
Thank you for the helpful information & the prompt assistance!
Perfect!
We're thrilled everything's perfect—your kind words made our day! Always here for you. – Kevin & Booster SEO Team
The Best !!
We're over the moon to be called "The Best"—your kind words truly made our day! Always here to keep delivering top-notch support. – Kevin & Booster SEO Team
Fast and great support!
We're absolutely thrilled that our support was fast and great—your kind words truly brighten our day and motivate us to keep delivering the best. Always here for you whenever you need! – Kevin & Booster SEO Team
Only optimizes some images, then they tell you you need to wait a month to get the rest done. But that never happened. I emailed, messaged, used the chat, and never got any further response. They did send a collaboration request, which I accepted immediately, but nothing further. Six weeks of waiting, messaging, being told that it would start later, later, later. Customer service is basically non existent.
Hi there, Lester here from Booster SEO Tier 2 Support. I’m truly sorry for the frustration you've experienced. I reviewed your case and can confirm that our team did send a collaborator access request so we could investigate the stalled image optimizations. However, please note that we don’t receive automatic notifications once a request is accepted; and we send out dozens each day. This is the reason why we ask merchants to let us know once access has been granted so we can proceed immediately. Regarding the monthly optimization limit, our app does indeed have a 5GB processing limit per month, and this is something we’ve always been fully transparent about inside the app and in our documentation. This limit is imposed by our current server provider and is sufficient for over 99% of stores, but we understand that high-volume stores may outgrow it. We are actively working on expanding this capacity for all our valued users, including yourself. That said, if the next cycle of optimizations doesn’t begin at the start of a new month, we can fix this right away with a manual re-sync; but again, only after collaborator access is confirmed. I’ve already reached out to you directly via email so we can get this fully resolved for you. Looking forward to your reply, and we'd truly appreciate the opportunity to make things right. Best regards, Lester
Been waiting over a month for this to work. After installation they tell you it will only be updated once a month due to data limits... A month passed two weeks ago, and no further updates were applied to photos.. and I have been messaging daily with no help at all. I'll uninstall and try something else, just really irksome to spend six weeks waiting, with zero help from support. They don't respond to messages through shopify, or emails. You will get a preliminary response through the chat feature, but it just says "we will escalate this", then they don't ever respond again. If you do it again, you just get the same preliminary response, then nothing else. Might be a bot. Totally embarassing that I spent so much time hoping this would work, but hopefully I can save someone else the trouble.
Hi there, Lester here from Booster SEO Tier 2 Support. I’m truly sorry for the frustration you’ve experienced. After reviewing your case though, I can confirm that my colleague reached out a couple of days ago with a collaborator access request so we could investigate the issue directly on your store. This access is required for us to identify why the image updates weren’t processing and to apply the proper fix. Once accepted, we would have been able to move forward with investigating and resolving this as soon as possible. Even without collaborator access, we had attempted initiating a manual re-sync from our side and saw the optimization process in progress before the app was uninstalled. That said, I completely understand how this situation could feel disappointing, and I genuinely appreciate you bringing it to our attention. I’ve just sent you an email with more details and the next steps we need so we can assist you properly. Looking forward to your response. We’d really appreciate the chance to look into this further and get everything working smoothly for you. Best regards, Lester
very helpfull, and quick to reply :)
We're thrilled to hear we were very helpful and quick to reply—your smiley made ours even bigger! Always here for you. – Kevin & Booster SEO Team
Alex was absolutely wonderful to work with! From start to finish, their professionalism, kindness, and genuine dedication truly stood out. They communicated clearly, followed through on every promise, and made the entire experience smooth and enjoyable. It’s rare to find someone who not only delivers exceptional results but also brings such positivity and care to the process. I couldn’t be happier with the outcome—thank you, Alex, for going above and beyond!
Thank you so much for this heartfelt review! 😊 We're overjoyed that our team's professionalism, kindness, and dedication made your experience smooth and exceptional. Your kind words truly inspire us—grateful for customers like you! Always here to go above and beyond. – Kevin & Booster SEO Team
Jon war hilfreich und antwortet schnell
Wir freuen uns sehr, dass unser Team Ihnen helfen und so schnell reagieren konnte. Ihre freundlichen Worte haben uns den Tag verschönert – wir sind immer für Sie da! – Kevin & das Booster SEO Team
Quick to respond towards my problems and very fast coming with a solution!
Thank you so much! 😊 We're thrilled we responded quickly and provided a fast solution to your issue. Your kind words truly brighten our day—always here for you! – Kevin & Booster SEO Team
good app with best service, it's important than a silent app.
We're thrilled you love the app and our top service—it's truly more important than silence! Your kind words mean the world. Always here for you! – Kevin & Booster SEO Team
Extremely efficient and enjoyed the conversation explained everything thoroughly. I have no doubt I will be chatting to your assistance in the future couldn't thank you enough regards John.
We're thrilled you found us extremely efficient, enjoyed the conversation, and appreciated the thorough explanations. Looking forward to future chats—your kind words mean the world! Regards! – Kevin & Booster SEO Team
Michelle was wonder highly recommend x
We’re thrilled it was wonderful—your high recommendation means the world to us! Always here for you. – Kevin & Booster SEO Team
Great first impression. Thank you!
Terrible service. Been paying for this app for 1yr giving them the benefit of doubt while nothing gets done and chat bots seem just to be pretending to look into why it doesn’t work. Complete scam and waste of money
Hi there, Pat here from Booster SEO Tier 2 Support. I’m truly sorry to hear about your experience, and I appreciate you taking the time to share your feedback. I reviewed our previous interactions and noticed that we’ve been sending collaborator requests each time you reached out so we could securely access your store and investigate the issues you reported. Without confirmation that these requests were accepted, we’re unable to perform a complete review or troubleshoot effectively. Regarding your SEO concerns, Booster SEO implements on-page improvements immediately, such as meta tags, structured data, and alt text, which help search engines crawl and index your pages. However, measurable results in rankings and visibility, including Google Maps, typically take four to six months because Google evaluates structured data, indexes pages gradually, and considers off-page signals like backlinks, which are outside the app’s control. That said, we are fully committed to assisting you. I’ve also sent you an email with further guidance on accepting the collaborator request so we can start a detailed review and help ensure your SEO setup is functioning optimally. Thank you for your patience and for bringing this to our attention. Best regards, Pat Booster SEO Tier 2 Support
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