BOOSTER AI SEO + AEO OPTIMIZER
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I can't say anything about the app. But I've been waiting almost a year for the app to work at all. I keep being put off again and again. As compensation, I got a 1-year subscription for free. D When the app finally loaded after half a year, it continued. I wanted to redeem the 1-year subscription. However, there is now a problem with redeeming the subscription. Now I've been waiting another 3 months without success. I'm not getting an answer from support either. And I really wasn't annoyed. I have asked maybe once in 2 weeks if there is an update. Too bad, because the app is really praised.
Hi Maurizio, Thank you for taking the time to leave your feedback. I’m truly sorry to hear that your experience with our app didn’t meet expectations. I completely understand how frustrating it must have been to run into delays after upgrading to Premium. In your case, the issue was tied to the way Shopify’s Billing API syncs subscription confirmations back to our app. Occasionally, this handshake can get stuck, which prevents Premium from being unlocked even though the upgrade was processed. While the underlying changes don’t affect your store’s data or theme safety, we know how disruptive it is when access doesn’t match what you paid for. We’ve sent you an email to learn more about what happened so we can investigate and assist you directly. Our team is committed to resolving this quickly and also improving how our subscription flow handles edge cases like this, so that it doesn’t happen again. Thank you again for your patience and for giving us the chance to make this right. Best regards, Pat Booster SEO Team
Have just signed up and was given prompt support in the chat to not only verify my site but get advice about next steps to begin improving my seo. And I was offered a discount and given VIP chat status. Thanks so much. I hope I my SEO will improve with ongoing support using this app.
Welcome aboard! We're thrilled to hear our chat support helped verify your site and provided SEO advice, plus a discount and VIP status! 😊 Thank you for the kind words. We're here to support your SEO journey every step of the way! - Kevin & Booster SEO Team
excellant app
Thank you for the enthusiasm! 😊 We're so glad you think the app is excellent. Always here if you need us! - Kevin & Booster SEO Team
Excellent support today from Michele. Quick, efficient and very personable in helping verify and set up the app on our new website.
Very nice support Alex, thanks
You're very welcome! 😊 Thank you for the kind words about our support team. We're always here to help whenever you need us! - Kevin & Booster SEO Team
great app
Thanks for the love! 😊 We're so glad you're enjoying the app. If you need any help or have questions, we're always here for you! - Kevin & Booster SEO Team
Did exceptional with helping me with my issue today.
great app and quick customer service. My website speed is much quicker
Thank you for the awesome feedback! We're thrilled you love the app and noticed a boost in your website speed. Our team appreciates your kind words about our quick customer service! 😊 Always here to help! - Kevin & Booster SEO Team
Rain helped me today and it was a fast and easy fix.
So glad we could help with a fast and easy fix today! 😊 Thank you for the kind feedback—we're always here for you! - Kevin & Booster SEO Team
perfect
Yay, so glad you think so! 😊 Thanks for the enthusiasm—we're always here to help keep things perfect! - Kevin & Booster SEO Team
So far the people have been great at the SEO tool has been easy to use. Happy customer
Thank you for the wonderful feedback! We're thrilled to hear our team has been great and that our SEO tool is easy to use. So happy to have you as a happy customer! 😊 We're here for you anytime. - Kevin & Booster SEO Team
It’s so helpful
Thank you for the kind words! We're so glad we could be helpful to you. 😊 Always here if you need us! - Kevin & Booster SEO Team
Very helpful, kind, quick and easy!
Thank you for the lovely review! We're thrilled to hear our support was helpful, kind, and quick. Making things easy for you is our goal! 😊 Always here if you need us! - Kevin & Booster SEO Team
Helpful, knowledgable, and sweet but professional personality. He knows his stuff. Thanks, Jon, for the help and settling my nerves about joining the paid plan.It already helped me automate so much of what I was trying to do on my own. You're a gem!
Thank you for the heartfelt review! We're so glad our team could ease your nerves and help you with the paid plan. It's amazing to hear how much automation has helped your workflow! 😊 You're the gem—thanks for choosing us! - Kevin & Booster SEO Team
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