All reviews

Rating Breakdown

  • 5
    92% (3,864 ratings)
  • 4
    5% (209 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (19 ratings)
  • 1
    2% (100 ratings)

Reviews with Text

  • 90% (3,787)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2024

Amazing support especially from Pol. Getting started was incredibly quick and easy not to mention the setup video was a big help in explaining the importance of SEO & Image optimisation. Looking forward to using this

Using app

8 minutes

Total reviews

11

Average rating

5.0

Developer Reply

So glad to hear the setup was a breeze and our video helped! Thanks for sharing your experience. Enjoy using the app! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 5, 2024

Alex was quick to respond to my request. Friendly and efficient customer service chat. Verification of my shop was fast. This app seems to offer everything I'm looking for in SEO assistance.

Using app

20 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear! Thanks for the feedback on our service and verification process. Thrilled our app meets your SEO needs! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 5, 2024

Haven’t had a chance to use it yet.

Store

Zola

Using app

11 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for downloading our app! If you need any help getting started or have questions, we're here to assist. Enjoy! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 5, 2024

Amazing customer service, just started but love it already!

Using app

9 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you're loving it! Thanks for the amazing feedback. We're excited to be on this journey with you! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 5, 2024

I am a newbie of this app. Great customer care (thanks EJ!), easy interface, saving tons of hours. To really getting things going, you will need to upgrade your plan.

Store

DOGAL

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're happy to hear our app is saving you time and that you enjoyed our customer care. Upgrading will definitely help you get even more out of it! - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

Quick, friendly, and effective support. Thanks!

Using app

10 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear our support was quick, friendly, and effective. Appreciate your feedback! - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

Easy to setup. Customer support from Izzy was very helpful! Thanks!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're thrilled setup was easy and our support could help. Here whenever you need us! - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

Using app

18 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Fast and very helpful in getting our store verified, really friendly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad we could help get your store verified quickly. Always here for you! - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

Very helpful customer service with super fast responses. Have not fully tried out the app, hopefully it helps out in our store SEO optimization and scoring!

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad our support was helpful. We're confident our app will boost your store's SEO. Enjoy exploring its features! - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

Therese was helpful and answered my question. now i am checking the app after i got the paid plan.

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re glad we could help with your question. Enjoy exploring the app on your new plan, and let us know if you need any further assistance! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 4, 2024

The customer service was great as well as quick and easy.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re thrilled you found our customer service great, quick, and easy. If you need any more help, we’re here for you! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 3, 2024

Great experience with lazzy she's amazing great customer service.Thanks!!

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great feedback! We’re thrilled you had an amazing experience with our support. If you need anything else, we’re here to help! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 3, 2024

I decided to give this app a try after reading numerous positive reviews and feedback. From the moment I reached out for assistance, the experience has been exceptional. Today, I had the pleasure of speaking with Jon, who provided outstanding support in helping me set up the app on my site. He was knowledgeable, patient, and made the process incredibly smooth. The app itself has been performing flawlessly, and I’m already seeing the benefits. I highly recommend this app to anyone looking for a reliable and efficient solution with top-notch customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled you had an exceptional experience with our support and that the app is performing well. Your recommendation means a lot to us! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 2, 2024

Izzy is very sympathic and professional. I really appreciate her clears answers to my questions, and her advices

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re glad you appreciated the clear answers and advice. If you have more questions or need further help, we’re here for you! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 2, 2024

Customer support is top of the line! Over the course of the next few months we plan to evaluate the performance of this app.

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We’re thrilled you’re impressed with our support. We hope the app meets your expectations. If you need anything during your evaluation, just let us know! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 2, 2024

Great customer service

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had a great experience with our customer service. If you need more help, we’re always here for you! 😊 - Kevin & Booster SEO Team

5 / 5 Share

Aug. 2, 2024

Using app

About 12 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 2, 2024

Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync. Raised a ticket and was given a generic response: "The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly." They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely. TBH quite over the product that fails in its primary functions. Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.

Using app

15 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Peter, This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback. I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly. Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options: 1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app. 2. We can remove or disable the "brand" field from our app's code. In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket. Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications. Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly. Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO. Best regards, Pat

5 / 5 Share

Aug. 1, 2024

Fantastic customer service. Chatted to Rain who was responsive, attentive and made me feel like a valued customer. Would highly recommend.

Using app

9 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the wonderful review! We're thrilled you felt valued and had a great experience with our support. We appreciate the recommendation and are here if you need anything else! 😊 - Kevin & Booster SEO Team