ZenBox: Bundle Builder

Dec. 1, 2021

Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.

Nov. 30, 2021

I use this app for both custom and preset gift box bundles in my store. So far it has been working great. Customer service is amazing, and even offered to do a 1 on 1 zoom call to share screens and walk me through every detail. They are constantly working to make improvements to the app and make it even better on both the front and back ends. Would highly recommend!

Dec. 1, 2021

Editing my previous message. Lauralynn went above and beyond to help me find solutions to the issues I was dealing with on the app. There are some glitches with the app but having someone from customer service get on a video call with me and talk through my problems and actively make notes about fixes for the app in the future is super impressive and very much appreciated. At the end of the day, the app accomplishes almost everything I need it to and it looks like more features will be rolling out to make it even better soon!

Nov. 21, 2021

Very useful app :) The team were very supportive since they immediately made a call to help us with all faced issues. Really appreciated support

Dec. 7, 2021

As a much needed update: Support reached out to me and informed me why my emails went unanswered. Lauralynn offered to set up a video chat where I was allowed to address any concerns and/or goals I wanted to achieve with the app and she was super transparent and 100% helpful! Her team was even able to go behind the scenes to complete a custom enhancement I really wanted to add. ————————— Initial Review: App is good but needed some help with the layout and structure -- customer service is unresponsive, even after multiple follow-ups :/

Nov. 10, 2021

At first we had some troubles with the app. The team got in touch inmediatly was very responsive and helpfull. So helpfull that We decided to give the app a second chance. 5 stars for customer service so far! We will see if the tech works on our next big sale.

Oct. 14, 2021

Love this app, very easy to set up! If you do get stuck, Andrew from Box Builder is available to help all the time - so stress free!

Aug. 17, 2021

Offers a sleek user experience allowing your customers to build custom gift sets. Had some additional tech requirements and the response was fast and helpful.

Aug. 10, 2021

Does the job and cheaper than other apps out there. It would be great if there is an auto update of products when a new product is added (in the Bulk Builder).

June 4, 2021

EXCELLENT addition app to my store, this was exactly what i was looking for. The support team is amazing! They helped you with any question you have and explained step by step how to implemented or solve the issue. I’m so happy we have this app to our store. Highly recommend it!!

May 24, 2021

4 stars for the product and an extra star for the outstanding service! The product itself is highly customisable and removes the need for a lot of custom code. The support is exceptional. Highly recommended

May 21, 2021

Love the Box Builder interface on our website - very clean and a great user experience. Plus, Customer Support is fantastic! The team is incredibly responsive, making set-up and troubleshooting a breeze!

May 18, 2021

Brilliant app just what we needed, Andy was very helpful in fixing a couple of little things for me in no time at all. Highly recommend !

May 14, 2021

This app has helped to streamline my onsite user experience! It was straight forward to set-up and support are quick to respond and very helpful!

April 4, 2021

Fantastic app and very satisfied with the contact of the developer! Really values our input and takes action on it.

March 26, 2021

I have been waiting for an app like this to help me with custom bundling on my store. I have a lot of products and this app works very well with large catalogs. I’ve tried multiple apps and this one is by far the best one that I have come across! Support is also great. My only feature request right now is to add functionality to sort products alphabetically vs. manually. Thank you for creating this wonderful app!

Feb. 28, 2021

I use this app to create small bundles of 4,9, & 18 options, so far it works great and Andrew's support is very helpful when small issues come up. Speed hasn't been an issue, the speed is slower when creating the first variant but once its been created and other people order that same variant, its much quicker. I'm guessing that is due to Shopify's backend itself and not this specific app so I don't have any problems with it. I switched from a more well known bundle builder app and like this one better!

Feb. 25, 2021

Gutted that this app didn't work for me. Like some of the reviews below, I felt it had so much potential, and would have been absolutely perfect for my business but I experienced far too many problems that became quite costly for me. The developer is extremely helpful though and once it's working properly it'll be a brilliant app.

Feb. 14, 2021

This app is amazing as is but we're really giving this review for how helpful the developer and the team is. We need to really customize our experience out and were struggling to see how we could make this work best for our very specific needs. We figured before we hired someone to customize further we'd reach out to the team to see how they could help and they have been AMAZING. They have gone above and beyond to assist and guide us in making this app work best for us. To add - no other app in existence could work the way we were needing and this was magical. If you have a gift experience with many variant options this is the way to go!

Jan. 27, 2021

Too many bugs for us to have confidence in this app. When it worked, it was brilliant... but it didn't work all the time. We had to set up Advanced Shipping Rules which meant this app didn't work with shipping rules. It's such a shame because we did great sales through it. We couldn't find an app similar.