All reviews

Rating Breakdown

  • 5
    82% (141 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
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5 / 5 Share

Dec. 8, 2020

Normally I write reviews after gathering some experience with an app, which can take a while. But this time I make an exception, and give you 5 stars straight away. After we decided to offer gift boxes to our customers, I expected the worse. I was sure that finding a proper app, get it running, and customize it they way we want will cause pain and frustration, as happened so often in the past. But not here: After all, it took 3 minutes to get my first box up and running. The step-by-step builder is so amazingly simple, I love it. Also the way to create a product for the box is fantastic as it doesn´t interfere with other discounts that you might want to offer your customers. Really good job, thanks a lot! I already have tons of ideas what else we can do with this app, and I have not even seen everything...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review! We have plenty more to come and would love to hear those ideas you have, too. Be sure to drop us an email when you can.

5 / 5 Share

Dec. 2, 2020

If you are looking for an app to offer customizable gifts this is THE ONLY one that matters! It is very customizable, it offers you a lot of possibilities ... it is simply incredible what marketing possibilities you have with its help! Andrew is one of the most dedicated people I've met since I've been working with the Shopify platform, he answers questions very quickly and has no problem explaining how many times it takes to understand ... I RECOMMEND and thank you Andrew, looking fw for the next futures!

Using app

7 days

Total reviews

14

Average rating

4.1

Developer Reply

Thank you so much, a very kind review!

5 / 5 Share

Dec. 1, 2020

The Deli Social - Birmingham. Downloaded to sell customisable Christmas hampers. This app is really easy to use and the support from Andy has been next level. It has built in steps that work really well together, and you can use form steps to get personalised messages. On top of this more than one automatic discount is available which is not part of the base Shopify software. We have been able to produce highly customisable products that are exactly what we were looking for. We are very impressed and would recommend it to anyone looking to have a customisable option on their products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a detailed and positive review!

5 / 5 Share

Nov. 25, 2020

This is an amazing app. Easy to add to your site and with lots of options to customize your box builder process. But what is even more amazing is that the developer is very approachable and ready to help. We wanted to remove some info from specific steps of the box process and they helped us to remove that with custom coding. Recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review!

5 / 5 Share

Nov. 24, 2020

Great app! I used it so that customers could choose a box size of 2, 4 or 6 bottles of cocktails and then select whichever cocktails they wanted from a list of 8. The 'add a form step' part let me add a gift message step and also a preferred delivery date. Support was always very efficient and helpful. would recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Nov. 9, 2020

Love this app! It's ticked all of the boxes for our business needs and has allowed us to sell gift boxes in a user friendly and attractive way. The customer service has been amazing, Andy has been so helpful. Highly recommend this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Feb. 4, 2021

We use this app to make custom gift boxes in which our clients can choose their favorite items. We are more than happy with the customer support we got from the team. The app is simple to use and works pretty well for our needs. Worth the price. Update Feb 2021: I reached Customer Support asking for a small improvement in the report we can export. An upgraded report was generated the same day. This app is perfect for our business.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! It's been a pleasure to work with you.

5 / 5 Share

April 14, 2021

Finally, a good bundle app. We needed something to allow customers to build a custom box with a fixed number of items. This does that well and the team at Box Builder is extremely responsive and are actively supporting the app with new features. The features provided by this app are core to my ordering process and I think it's fully worth the $20/mo. Update 4/21: Still using this after 6 months. The support team is fantastic, responsive, and the app is regularly updated and still well worth the $20/month for us.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. I wish we could try those cookies over here!

5 / 5 Share

Oct. 15, 2020

I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech-savvy, and it was surprisingly quite straight forward to use. Their support guy Andrew was available to answer all of my tedious questions and concerns, even over the weekend when I wasn't expecting a response. He quickly solved the issues I encountered- trust me, there were many (from my end, not the App!)- and thankfully was very patient with me! Overall, I'm very happy with the App and support I've received, my website looks and works beautifully. I highly recommend the App (and my website- theparceledit.com.au !! ;) #SneakyPlug)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! The site looks great, plug away!

5 / 5 Share

Oct. 14, 2020

This is exactly the app that I've been searching for! The support team, specifically Andy, was super helpful. Andy went above and beyond to answer my questions and to make sure everything was set up properly. I highly recommend this application, and thank you to the Box Builder team!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review! It's been a pleasure.

5 / 5 Share

Oct. 7, 2020

HIGHLY RECOMMEND! Very impressed with Andys customer service. Prompt replies and gave me great advice on how to utilise the Box Builder app, to its full potential. I now have the confidence to go live soon, as my customers will be able to create their own gift boxes :) Harriet from The Boujee Balloon Co.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Harriet. It's been my pleasure.

5 / 5 Share

Sept. 28, 2020

I spent months trying to find the perfect "build a box" app and am so glad I came across Box Builder. They're the only app on the market that truly is a customizable builder with various steps. The team at Box Builder (specifically Andy) is amazing to work with -- they fix anything within a couple of hours and are so responsive to any questions I have. I recommend Box Builder to ANYONE looking for an app for customizable gift boxes, build your own kits, or just bundles in general. This is the best $20 a month you'll spend on Shopify Apps and will save you THOUSANDS of dollars that you would spend on a developer.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

A big thanks from us for your review and for working with us over the last few days! Best of luck with the launch!