All reviews

Rating Breakdown

  • 5
    74% (45 ratings)
  • 4
    8% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (11 ratings)

Reviews with Text

  • 100% (61)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 26, 2026

I am tired of the problems with this application. I am supposed to pay one thousand nine hundred dollars for professionals, not to lose my nerves. I have been exhausted unnaturally. I did everything I could and followed all the instructions, yet the technical problems have not ended since January 21, and I am still stuck with them. I paid professionals to have peace of mind, but unfortunately, I found otherwise. If the problem is not solved, the loss is enough for me. Please refund my money and cancel my subscription. Thank you for this bad experience.

Using app

11 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 23, 2026

My experience with BrandsGateway has been nothing short of excellent. From shipping to support, everything is handled at a truly professional level. The dedicated support team is responsive, knowledgeable, and genuinely invested in helping their partners succeed. I personally started with the Grow plan and, as my business scaled, confidently upgraded to the Enterprise plan and that alone says a lot. The profit margins are strong, the product selection is impressive, and the brands available are genuinely high-end and in-demand. One of the biggest advantages is the seamless app integration. Orders and inventory are synced in real time, which removes stress and allows you to focus on growing your store instead of managing logistics. Shipping is fast and reliable, and BrandsGateway handles inventory, packing, and worldwide delivery smoothly. A feature I really appreciate is that reseller spots are limited, which keeps competition low and protects your business from market saturation this is a huge plus that many platforms don’t offer. If you’re serious about luxury fashion dropshipping and want a reliable, long-term partner, BrandsGateway is absolutely worth trusting. I highly recommend it to anyone looking to build or scale a premium fashion business with confidence.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 16, 2025

Terrible experience. Customer service takes literally weeks to get back to you.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 21, 2025

This app is really easy to use and the product selection is a great addition to my shop. The service is unmatched and they are incredibly helpful in getting started and set up!

Using app

17 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 20, 2025

High quality app and high quality customer service. Pricing automatics are not the easiest I have seen with other suppliers but still manageable.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 18, 2025

We are close to launching our new online store, which features an extensive collection of over 17k premium-luxury menswear products from Brandsgateway. We have to mention the exceptional support from the Brandsgateway team. The responsiveness has been top-notch, getting fast and detailed answers every time. The communication is always polite, professional, and helpful, whether we have a simple question or need more complex technical guidance. The Brandsgateway platform itself is solid. Integrating, synchronizing, and managing the product inventory is straightforward and efficient. Their product selection is super comprehensive and constantly updated with new products, making it easy to carve out a unique niche in the luxury fashion market. We can highly recommend Brandsgateway to anyone looking to start a premium-luxury fashion online store."

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Excellent App & Outstanding Support! I’m very satisfied with BrandsGateway. The app is easy to use, the product data is clean, and the sync with Shopify works smoothly. Their team is also very responsive and helpful whenever I have questions. The quality of the products and the overall service fully meet my expectations. Highly recommended for anyone looking for a reliable partner.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

The Brands Gateway team is very polite, respectful, supportive, collaborative and helpful. The Team and in particular, Emilijia, understands the BG business very well which enables her and the team to advise and support immediately on any request. Brands Gateway have a very good exposure to luxury brands. Thank you

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

BrandsGateway has been an amazing partner to work with! Their team provides superb customer service, always friendly, fast, and willing to help. The provided onboarding videos and calls were incredibly helpful and informative, making the setup process seamless. I've found them to be a reliable and honest partner who delivers on their promises. I'd highly recomend them! Special thanks also to Emilia!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

I absolutely love BrandsGateway! Their support team is amazing — always quick to respond and super helpful. Emilija has helped me a lot, both through live meetings and email support. The app itself is very well structured, and the product sync works flawlessly. It’s so easy to choose what you want and then just click synchronize. I also love the products — great quality and beautiful selection! They also host webinars from time to time, usually hosted by Michael, where you can ask questions and get really valuable insights — a great bonus for anyone running a fashion dropshipping store.

Using app

About 1 month

Total reviews

6

Average rating

5.0

1 / 5 Share

Oct. 28, 2025

Based on our few hours of testing, we cannot recommend this app. Our experience suggests the developer is money motivated, more focused on collecting subscriptions than caring for client needs. This is evident from the app's critical shortcomings and the developer's refusal to issue a refund. The app lacks essential features, failing to handle product variants correctly (causing duplicate listings) and missing necessary fields for proper descriptions. In its current state, it is not a viable solution for a serious business. Furthermore, support becomes unacceptably slow once they have your payment. Seek out a reputable developer who offers a trial period and has a fair refund policy—they understand you can't evaluate an app without testing it.

Store

amzus

Using app

1 day

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for taking the time to share your feedback. We'd like to offer some clarification, as the situation with the refund was the result of an email mismatch that we were not aware of at the beginning. Your initial communication came from one email, while the subscription had actually been purchased under a completely different email address. Because the email you contacted us with did not show any active subscription in our system, it understandably led to confusion. This was further delayed as the subscription email was not specified during the initial communication. However, once we identified the correct account associated with your subscription, the refund was issued without delay. Regarding the app evaluation, we fully respect your perspective. However, some features need a little more time to explore, so a very short testing period might not always show the app’s full capabilities - especially since many long-term users work with it successfully every day. Throughout your time with us, our team remained available to provide support, guidance, and assistance. We remain committed to providing a helpful and reliable experience for all users. If you ever wish to revisit the app in the future, we would be more than happy to support you. Kind regards, The BrandsGateway Team

5 / 5 Share

Oct. 26, 2025

Very Satisfied with BrandsGateway. After attending two webinars, I decided to open my Shopify store and chose BrandsGateway as my dropshipping partner. Starting from scratch isn’t easy, but their support, app, and product selection have truly impressed me. I feel I have a reliable partner by my side. I look forward to continuing our collaboration!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

I’ve had a great experience with BrandsGateway so far. The platform itself is straightforward to use, but what really stands out is the support team — they’ve been genuinely helpful, quick to respond, and always friendly whenever I’ve needed guidance. It’s been reassuring knowing there’s a team that actually takes the time to help you out properly along the way.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

Terrible experience. The app doesn’t work properly on Shopify — you can’t even click on products to see their descriptions before importing. The interface is confusing; instead of selecting what you want to import, you have to remove what you don’t want, which is very inconvenient. Worse, there’s a serious glitch: you can’t import more than 24 products. When you try to add more, the ones you already imported disappear from your shop. I contacted support, but the customer service was unhelpful and still insisted on charging the subscription fee even though the app doesn’t function properly. There are plenty of better, more reliable suppliers out there. I don’t recommend this app at all.

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 6, 2025

Exceptional professionals – attentive, genuine, and always willing to help. Thanks to them, everything runs smoothly and with ease

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

By far the best wholesaler and dropshipping provider out there. The support is very fast and takes care of every issue. The terms and the selection are unmatched. And if complications do arise, you are in the best hands with the Brandsgateway support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Brandsgateway’s customer service is amazing! My account manager, Emilija, is very knowledgeable, engaging, and encouraging. She keeps me updated with helpful marketing tips, and while I haven’t made sales yet, her guidance gives me confidence and excitement for future success.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Great experience with BrandsGateway – smooth process, wide selection of authentic products, and fast support. Perfect partner for R&R Labels!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2025

I am keep opening the ticket that even though, I am using right margins and recommended by Brands Gateway then still Products are listing on very lower prices. I keep opening ticket but, they are keep closing the ticket and showing the calculations etc. Beware of App. You keep loosing money here because their suggested process are not one goes on your website unless you go and manually change of all 33,000 products.

Using app

28 days

Total reviews

7

Average rating

3.3

Developer Reply

Hi Himal, Thank you very much for sharing your feedback. We’ve carefully reviewed our communication history and can confirm that our team responded promptly to all your support requests, providing detailed guidance each time. We also noticed that one of the tickets was closed by you, and in another, our team kindly asked for additional information to better understand what might not have worked well on your end - but unfortunately, we didn’t receive a response. We truly regret that the app didn’t meet your expectations, though please know that our team made every effort to assist and ensure your setup worked correctly. We’re constantly improving based on merchant feedback, and we’d be happy to revisit your case anytime to help you achieve the results you were aiming for. Kind regards, The BrandsGateway Team

5 / 5 Share

Sept. 18, 2025

Brandsgateway is by far, the best option when it comes to luxury dropshipping. From their seamless integration, to their fast fulfilment and delivery of products ordered, their efficiency is unrivalled. Their customer support team is also very responsive and efficient in solving issues that require support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0