Brightpearl by Sage
Industry-leading operating system for retailers
Rating
4.5
feedback
47
chart
#2,956
All reviews
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Aug. 26, 2021
Great solution for Shopify ecomm stores! What we liked: - Easy, smooth and fast with Shopify (we previously used TradeGecko / QuickBooks Commerce and it was a nightmare) - Individual modules for inventory management, warehouse operations, and demand planning helps to give each area the UI/UX it needs (instead of cramming it all into one solution) - 24/7 phone & email support, dedicated account managers, plenty of online resources and ongoing improvements in the software help with anything that doesn't work perfectly - Integrates easily with Xero, but has an accounting module included, which means data can be easily reconciled between the 2 systems What we don't like: - Some pieces of integration with Shopify are more clunky than others; further work is required especially on the returns & exchanges process and on order editing (it works, but could be smoother) - Accounting in Xero for cost of goods sold and inventory by geography (when you hold stock across multiple legal entities) requires a bit of excel work each month, when it really should be an easy pull from the system Overall, BrightPearl has been a massive improvement to our operations, enabling us to significantly scale up our daily fulfilment targets while eliminating the millions of spreadsheets previously used to track all types of operational idiosyncrasies.
Aug. 18, 2021
The link between the Brightpearl and our Shopify site is robust, reliable and easy to instal and use. No hesitation in recommending.
Aug. 18, 2021
Well designed and developed app. Integration works great! Seamless connection with our Brightpearl account.
Aug. 12, 2021
Excellent well developed app, no issues, works very well with my Brightpearl account and does everything I need it to!
Aug. 5, 2021
We were already a Brightpearl customer and one of the reasons we moved our website to shopify was to take advantage of the Brightpearl shopify connector. It works seamlessly with order and customer information appearing in our Brightpearl system very quickly and shipping information such as tracking numbers fed back into shopify and emailed to customers without any issues. Been using over a year and never had a problem with it.
Aug. 5, 2021
Great service- responds quickly and is helpful towards issues. We have tried many systems- and we always come back to Brightpearl!