BUCKS Currency Converter PRO++

Thank you so much for your kind words and thoughtful feedback! 😊 We're glad to hear that you found the app easy to use and that the currency conversion feature is working smoothly for you. It truly means a lot to us that you took the time to explore the feedback and appreciate the work we've put into making things simple and effective—it keeps us motivated to keep doing our best! 💛 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for sharing your experience! 😊 We’re delighted to hear that Archana was able to assist you effectively, and you're enjoying the app and finding it easy to use. It’s great to know that the features and customization options are meeting your needs. Your recommendation truly motivates us to continue improving and providing the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: We couldn’t reproduce the issue when we checked, and the app appeared to be working fine. We’ve reached out but haven’t received a response. We'd love to investigate further and help resolve the concern. Dear, I'm really sorry to hear about the issue you experienced with the app disappearing from your website. I understand how disruptive this must have been, and I sincerely apologize for the inconvenience caused. When our team checked your store, we weren’t able to reproduce the issue—the currency converter appeared to be working correctly on our end. We also shared screenshots for your reference and requested further details to investigate deeper, but we haven't heard back yet. We’d truly appreciate it if you could let us know whether the issue persists and on which page you’re seeing the problem. We’re here to help and would love to fix this for you as quickly as possible. Looking forward to your response so we can resolve this fully. Best regards, Tinu Customer Support Lead, Helixo

Thank you so much for your kind words with a 5-star rating!⭐We're truly happy to hear that you had a great experience with our customer support team. Providing helpful, timely, and friendly service is something we take great pride in. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you for your wonderful feedback! We're glad to hear that you find the app easy to navigate and that our customer service team has been quick to respond. Your recommendation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your amazing feedback! We're truly glad to hear that Rajalakshmi and Amrutha were able to support you effectively and go the extra mile—even replying at 1:30 AM! Your appreciation means a lot to the entire team, and we're grateful for your kind words and encouragement. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you for the wonderful 5-star rating! We truly appreciate your support.😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you for your kind feedback! We're glad to hear you had a great experience with our customer service and that Nabeel was able to assist you effectively. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for the 5-star rating!🌟 We're delighted to know that you find our app good and you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer. Hi Angela, We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback. Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you. To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made. We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly. If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team. Warm regards, Tinu Customer Support Lead, Helixo

We truly appreciate your kind words! We're delighted to know that you find our app best and you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

¡Muchas gracias por sus maravillosos comentarios! 😊 Nos alegra mucho saber que la aplicación les resultó fácil de usar y que tuvieron una excelente experiencia con nuestro equipo de soporte. Ofrecer una experiencia fluida y un soporte de primera es nuestra prioridad, por lo que nos alegra saber que estamos cumpliendo con sus expectativas. Si tienen alguna otra pregunta, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Estaremos encantados de ayudarles. – Equipo de Soporte de Helixo

Thank you so much for your wonderful feedback!🌟 We're thrilled to hear that you're enjoying the app and its customisation features. It means a lot to know our customer service made a positive impression too. Your appreciation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

¡Muchas gracias por sus maravillosos comentarios! Agradecemos enormemente sus amables palabras y nos complace saber que nuestro equipo logró brindarle la atención y el apoyo que merece. Nos esforzamos por garantizar que cada cliente se sienta valorado y atendido, por lo que es muy gratificante saber que cumplimos con creces. Si tiene alguna pregunta, contáctenos en [email protected] o a través del chat de la aplicación. Estaremos encantados de ayudarle. – Equipo de Soporte de Helixo

Thank you so much for your detailed and thoughtful feedback! We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it. It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind words! We're glad to hear that Nabeel provided AAA+ support — we’ll be sure to pass on your appreciation to him. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Grazie mille per le tue gentili parole e il tuo feedback positivo! 😊 Siamo entusiasti di sapere che hai trovato il plugin eccellente e funzionale e che la nostra assistenza ha superato le tue aspettative. Il nostro team si impegna a fornire un supporto efficace e amichevole, quindi è meraviglioso sapere che siamo stati in grado di risolvere i tuoi problemi. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. – Team di supporto Helixo