All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app. We're committed to delivering exceptional customer service and ensuring that our users' needs are met. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 4, 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!! Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!! Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App. I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya. Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively. Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 1, 2024

Thank you to the team for your assistance. Your quick and proactive responses to our questions and attempts to solve them have deeply touched us. Thank you for being such a dynamic and thoughtful team~ You are the best!!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to know that our quick and proactive responses have left a positive impression. Being part of your journey is a privilege, and we appreciate your recognition of our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 28, 2024

I was impressed by technical support. They go out of their way to solve any issue and adapt the app to your needs. AMAZING!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that our support team's efforts have made a positive impact. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 26, 2024

Amazing app I have it installed on my store and it works amazing

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled to hear that you're enjoying our app and that it's working amazingly for your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 22, 2024

Nadeem is the best

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Nadeem. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 19, 2024

Great service, helped me place the widget where I wanted quickly and professionally.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're pleased to hear that our service was able to help you place the widget where you wanted it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 16, 2024

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

A huge thank you for the 5-star review! Thank you so much for your support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 15, 2024

Great currency converter app. works very well with all type of themes. bucks teams is really supportive. Thanks bhagya for your help

Store

Bareeze

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our currency converter app and that it's working well with all types of themes. Our team works hard to provide top-notch support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 10, 2024

great support great app, love to use this app, thank you so much for this amazing app, I will suggest to all my circle friends

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're glad to hear that you're enjoying our app and that our support has been helpful to you. Your recommendation to your friends is greatly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 10, 2024

It is a really good app! It is easy to work with and to customize the design and placement of the currency converter widget to fit your store design. Also if you need assistance, the customer service is quick and helpful. Thank you for your assistance.

Store

bari

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and customize to fit your store design. Providing quick and helpful customer service is our priority, and we're glad we could assist you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 10, 2024

Amazing customer support!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 9, 2024

Best Service, I have ever seen. Quick Response and solved the issue in Minutes. Highly Recommended, the app is also very good

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're grateful for your positive review and recommendation. It's fantastic to hear that you found our service to be excellent, with quick responses and prompt issue resolution. We strive to provide top-notch support and are thrilled that you had such a positive experience with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 9, 2024

Worked out great, had a problem at first but easy fix

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're pleased to hear that we were able to quickly resolve the issue you encountered. We're here to help ensure a smooth experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 8, 2024

Good customer service

Store

PERCUP

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you're satisfied with our customer service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 6, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your 5-star review! Knowing that our app has made a positive impact on your experience is incredibly rewarding for our team. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 3, 2024

Great customer support! Some of the features are harder to use but the team is very helpful and they respond quickly.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive review! We're glad you appreciate our customer support. While we understand some features may pose a challenge, our team is always ready to assist promptly. Your feedback is valuable. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 1, 2024

Wonderful! Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks! Athira from Helixo Support was super helpful and solved our issue straight away!

Store

MACCIE

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our software to be a great tool for your needs. We're especially grateful for your kind words about Athira from Helixo Support. Providing excellent and prompt assistance is a priority for us, and we're delighted that Athira was able to help you efficiently and resolve your issue right away. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Jan. 31, 2024

Customer service is superb, fast and swift. Waiting for my developers to connect the app.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your experience and giving us a 4-star review! We're thrilled to hear that you found our customer service superb, fast, and swift. Your satisfaction is our top priority, and we're grateful for your positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 25, 2024

Great customer service

Store

MIKEYP

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your positive feedback! It's wonderful to hear that you found that our support was helpful to you. Thank you for acknowledging our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team