All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2024

Really easy to install, very helpful customer support via live chat.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! It's fantastic to know that you found the installation process easy, and our live chat support was beneficial. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 20, 2024

Excellent response to a challenge we had with confirming installation. 5 star service !

Using app

15 days

Total reviews

14

Average rating

4.4

Developer Reply

Thank you for sharing your experience with us! We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent. Achieving a 5-star service rating from you is truly rewarding. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 20, 2024

very helpful customer service very nice app

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you find our customer service helpful and appreciate our app. Your positive feedback means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 19, 2024

I'm absolutely thrilled with BUCKS Currency Converter! As an e-commerce store owner, I've tested numerous currency conversion apps, but BUCKS emerged as the clear winner. It's astonishing that such an exceptional tool is available for free. The developers at Helixo even tailored the style of the app to fit our theme at no extra cost, which saved us a significant amount of money. I also want to extend my gratitude to the customer support, especially Bhagya, for outstanding communication. Highly recommended!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! It warms our hearts to know that you find BUCKS exceptional. We're delighted that the personalized styling of the app to fit your theme was beneficial and saved you a significant amount of money. Our goal is to make currency conversion seamless and tailored to your specific requirements, and it's great to hear that we achieved that for you. We understand the importance of responsive and helpful support, and it's fantastic to know that Bhagya made a positive impact on your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 18, 2024

Very good support

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you found our support service to be very good. Providing excellent support is a priority for us, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 16, 2024

I really like this app and especially the dedication of their support team, should you need help from them. Works as advertised and is completely free!

Store

Axamon

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

A huge thanks for your kind words about our app! We're thrilled that it's working just as we promised, and you've found it super helpful. It warms our hearts to hear you appreciate the support team's dedication. They're always here to make things easy for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 16, 2024

Perfect app for currency converting! Seamless UI & helpful customer support. Recommend!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Just wanted to say a massive thank you for your awesome review! We're glad to hear you love our app and the support team's dedication. We're here to make your experience top-notch. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 15, 2024

Great functionalities and the service was amazing! The team is open to feedback and works quickly on solutions.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you find our functionalities great and that you had an amazing experience with our service. Your feedback is invaluable, and we're always open to hearing more. We appreciate your support and look forward to serving you with excellence! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

Amazing Service and Support from Akhil

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with our customer service representative and our service. Providing excellent support is a top priority for us, and we're delighted that \ our customer service representative was able to meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

Great app, great customer service

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you are enjoying our app and that our support has met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your incredibly kind words and positive feedback! We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations. Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 9, 2024

I am very happy with my experience with BUCKS so far. Very efficient and to the point solution received from the team for my query.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for sharing your positive experience with BUCKS. We're delighted to hear that our team provided you with an efficient and effective solution for your query. Your feedback is highly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 9, 2024

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Using app

10 months

Total reviews

24

Average rating

4.7

Developer Reply

Hello, Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions. We appreciate your kind words about the service provided. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

1 / 5 Share

Jan. 5, 2024

terrible app. They can't convert decimals! If you have $20.5 as a price, they'lll only take $20. Absolute amateur software and horrible customer service too

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, as we have observed, you have enabled Shopify markets, where the conversions are managed by Shopify itself. In such instances, our app may have limitations specific to these scenarios. For a more accurate and efficient resolution, we recommend reaching out directly to Shopify support, as they are equipped to provide dedicated assistance in cases where Shopify markets are enabled. Concerning your experience with our customer service, we sincerely apologize for any shortcomings you encountered. It appears there might be a misunderstanding concerning the handling of conversions. We acknowledge the importance of clear communication and want to assure you that we value your feedback. We will conduct an internal evaluation and implement improvements based on your insights. Thank you for your understanding, and we look forward to the opportunity to make amends and improve your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo

5 / 5 Share

Jan. 5, 2024

They are fast...!!! I reached out and was responded to real quick. That matters the most when it comes to customer service.

Store

Qaushey

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your positive feedback and delighted to know that our quick response made a positive impact on your experience! Your satisfaction is our priority, and we're always here to assist you promptly. In case of further queries don't hesitate to get in touch with us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 30, 2023

Excelente aplicación y al necesitar apoyo me respondio y ayudo a resolver mis dudas inmediatamente uno de sus agentes por medio del chat, lo recomiendo ampliamente!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hola, ¡Gracias por tus comentarios maravillosos! Nos emociona saber que tuviste una experiencia positiva con nuestra aplicación y que nuestro equipo de soporte pudo ayudarte rápidamente a través del chat. Tu recomendación tiene un gran valor para nosotros. En caso de consultas adicionales, por favor contáctanos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos felices de ayudarte. Saludos cordiales, Equipo de Soporte de Helixo

5 / 5 Share

Dec. 26, 2023

great support and great app!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our app and that our support has met your expectations. Your satisfaction is our top priority, and we're always here to assist you with anything you need. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 22, 2023

I am beyond my words on how helpful Athira is with her team! I had a few errors on my theme and they managed to fix it really quick! I am amazed that this app is free and they do so much and care about their client! Lots of Love for this team, and I wish you all the best <3

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt feedback! We're delighted to hear about your positive experience with our support team. And we truly value your appreciation, and your kind words inspire us to continue delivering the best service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 14, 2023

Perfect so far.

Using app

About 10 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you've had a positive experience so far. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 6, 2023

The Support has really fast repliers, and the app has all functionality to change your store currency, Must Try this aap for internationally sell your products

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our fast and responsive support team. Providing timely assistance is a top priority for us, and it's great to know that our efforts are making a positive impact on your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team