All reviews

Rating Breakdown

  • 5
    94% (1,005 ratings)
  • 4
    4% (38 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 92% (974)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2024

Telaco is highly helpful for my issue and fixed very well. Highly appreciated.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that Telaco was able to assist you effectively and resolve your issue to your satisfaction. Your appreciation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 12, 2024

This app solved the problems I needed for a custom currency drop down! The customer service is very efficient! 5 stars!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're so glad to hear that the app perfectly addressed your needs for a custom currency dropdown. It's wonderful to know our efficient customer service made a positive impact too. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 12, 2024

Fast Customer Support Assistance. I would recommend this app for multi-currency feature in Shopify

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to hear that our fast customer support was able to assist you. Your recommendation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 12, 2024

Great, Korea doesn't support Shopify Payments, but this app solved some of my problems. Also, the consultant Amrutha was very helpful and answered my questions. It was a great help. Totally! Thank you.

Store

Voglia

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled to hear that our app was able to help solve your issues, especially with Shopify Payments not being supported in Korea. We're also glad that Amrutha could assist you effectively and answer your questions. Your satisfaction means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 11, 2024

I’m so impressed with this app! It’s easy to use, and the features are exactly what we needed for our store. A huge shoutout to Amrutha for her amazing support in resolving my issue quickly she was so friendly and helpful. Highly recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that the app has been exactly what you needed for your store. Amrutha will be happy to know that her support made a positive impact on your experience. Your recommendation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 11, 2024

Great app and Chaithra provided an exceptional service

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with the app, and that Chaithra’s service exceeded your expectations. We’ll be sure to pass along your appreciation to her! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 10, 2024

I love this app! Not only the app itself, but also their efficiency of solving problems for my store! Thank you so much Amrutha, you are really knowing what you are doing!!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear you love the app and appreciate our efficiency in resolving issues. A big shoutout to Amrutha for her expertise and dedication, she’ll be thrilled to know her efforts made a difference. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 9, 2024

Had an issue, and the customer support is great; it helped fix the problem fast.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're happy to hear that our customer support could resolve your issue quickly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 6, 2024

Had some issue and support is quick to resolve it.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad we could assist you quickly and resolve the issue. Your satisfaction is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 6, 2024

Very great experience

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We're delighted to hear you had such a great experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 4, 2024

Great software and free to use. Their customer support experience is great and I highly recommend this software.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy the software and had a great experience with our customer support. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 4, 2024

The assistance was really helpful!

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're delighted to know our assistance was helpful to you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Dec. 2, 2024

good

Store

EGL

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re glad to know you’re happy with our service. Your satisfaction is our top priority, and we strive to provide the best experience possible. If there’s anything specific you’d like to share about your experience, we’d love to hear it! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 2, 2024

Very Easy to Set up.

Using app

1 day

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your feedback! We’re delighted to hear that you found the setup process very easy. Ensuring a smooth and user-friendly experience is always our goal. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Nov. 29, 2024

Fast customer service that help me setup the app with simple directives and screenshot. I am really sastisfied.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that our customer service team was able to assist you quickly and effectively with clear instructions and screenshots. Your satisfaction means everything to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 29, 2024

Its useful. It works well. I did have a problem of it conflicting with another app, but the chat support was amazingly quick and helpful. Way beyond expectations for even a paid app. I don't know how they do it!

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughtful review! We're delighted to hear that you found the app useful and that it works well for your needs. We're sorry to hear about the initial conflict with another app but are thrilled our chat support team could exceed your expectations and resolve the issue quickly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 28, 2024

Amazing support, very quick at responding and helping with additional customizations if necessary.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you had an amazing support experience. It's always our pleasure to respond quickly and assist with any customizations you need. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 28, 2024

Simple and easy to use app. had a small issue with setup, Amrutha helped me very fast and also answered all my additional questions

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found the app simple and easy to use. It's great to know that Amrutha was able to assist you quickly and address all your questions. Your satisfaction means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 27, 2024

BUCKS is very smooth to use, and the customer service is 5 star. I met a technical problem on BUCKS, and staff Chaithra was efficent to find out the solution. Great job! Thanks the team, you make our website more user-friendly.

Store

OLA FAN

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Good app, meet my needs. And the customer service is really good and reply and solve the issue very quickly! Recommend it.

Store

irococo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We’re delighted to hear that the app meets your needs and that our customer service could assist you quickly and effectively. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team