BUCKS Currency Converter PRO++
BUCKS Currency Converter - Auto Conversion, Customizable
Rating
4.9
feedback
724
chart
#1,696
All reviews
May 6, 2025
Highly recommend this app. The customer service staff are quick to respond and the features are easy to navigate.
Thank you for your wonderful feedback! We're glad to hear that you find the app easy to navigate and that our customer service team has been quick to respond. Your recommendation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
May 6, 2025
This is the perfect app. I had trouble understanding how to push custom CSS into it and the support (Rajalakshmi and Amrutha) helped me all the way to get it done. By far the best and fastest support there is. They even went out of the way to reply to my emails at 1:30 AM, which was surprising. Would've given more stars if Shopify let me. Keep up the good work, team.
Thank you so much for your amazing feedback! We're truly glad to hear that Rajalakshmi and Amrutha were able to support you effectively and go the extra mile—even replying at 1:30 AM! Your appreciation means a lot to the entire team, and we're grateful for your kind words and encouragement. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
May 1, 2025
Thank you for the wonderful 5-star rating! We truly appreciate your support.😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 30, 2025
very good support to Amrutha. Appriciate work very good
Thank you so much for your kind words! We're happy to hear that Amrutha provided you with very good support. Your appreciation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 29, 2025
great customer service, Nabeel was very helpful
Thank you for your kind feedback! We're glad to hear you had a great experience with our customer service and that Nabeel was able to assist you effectively. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 28, 2025
Good app
Thank you so much for the 5-star rating!🌟 We're delighted to know that you find our app good and you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 20, 2025
App is fine but horrible experience with the support. One of the currency is of wrong spelling and we requested it a month ago to correct it. Till now, the spelling is wrong and the developer said it was fixed. Message the support via chat which is like non-existent, no one bother to reply.
Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer. Hi Angela, We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback. Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you. To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made. We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly. If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team. Warm regards, Tinu Customer Support Lead, Helixo
April 14, 2025
Best
We truly appreciate your kind words! We're delighted to know that you find our app best and you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 11, 2025
La aplicación funciona muy bien y es intuitiva su instalación y activación, además el soporte también es bueno, personas agradables, comprensivas y rápidas al solucionar.
¡Muchas gracias por sus maravillosos comentarios! 😊 Nos alegra mucho saber que la aplicación les resultó fácil de usar y que tuvieron una excelente experiencia con nuestro equipo de soporte. Ofrecer una experiencia fluida y un soporte de primera es nuestra prioridad, por lo que nos alegra saber que estamos cumpliendo con sus expectativas. Si tienen alguna otra pregunta, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Estaremos encantados de ayudarles. – Equipo de Soporte de Helixo
April 11, 2025
Really good app, and great customisation. Customer service is excellent and responsive
Thank you so much for your wonderful feedback!🌟 We're thrilled to hear that you're enjoying the app and its customisation features. It means a lot to know our customer service made a positive impression too. Your appreciation means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 8, 2025
very supportive and fast team! Helped me with my issue, now it works great! thank you
Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 2, 2025
Atención y soporte excelentes.
¡Muchas gracias por sus maravillosos comentarios! Agradecemos enormemente sus amables palabras y nos complace saber que nuestro equipo logró brindarle la atención y el apoyo que merece. Nos esforzamos por garantizar que cada cliente se sienta valorado y atendido, por lo que es muy gratificante saber que cumplimos con creces. Si tiene alguna pregunta, contáctenos en [email protected] o a través del chat de la aplicación. Estaremos encantados de ayudarle. – Equipo de Soporte de Helixo
March 29, 2025
Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.
Thank you so much for your detailed and thoughtful feedback! We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it. It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 26, 2025
Nabeel provided AAA+ support. Thank you!
Thank you so much for your kind words! We're glad to hear that Nabeel provided AAA+ support — we’ll be sure to pass on your appreciation to him. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 25, 2025
Easy to use and great customer service
Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 20, 2025
plugin ottimo e funzionale, ed assistenza sopra le aspettative sono stati gentilissimi ed hanno risolto i miei problemi
Grazie mille per le tue gentili parole e il tuo feedback positivo! 😊 Siamo entusiasti di sapere che hai trovato il plugin eccellente e funzionale e che la nostra assistenza ha superato le tue aspettative. Il nostro team si impegna a fornire un supporto efficace e amichevole, quindi è meraviglioso sapere che siamo stati in grado di risolvere i tuoi problemi. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. – Team di supporto Helixo
March 19, 2025
Thank you for the excellent 5-star rating!🌟 We truly appreciate your kindness & support.😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 17, 2025
Best app so far. I received free instant customization. their customer service response time is Flash!!!
Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you loved the instant customization and our lightning-fast support.🚀 Providing top-notch service is our priority, and your satisfaction means the world to us. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 15, 2025
Good app with great customer support
Thank you for your kind words! We're glad to hear that you find our app good and customer support is very great. Your satisfaction is our top priority! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 15, 2025
good
We truly appreciate your kind words! We're delighted to know that you find our app good and you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team