All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star rating! We truly appreciate your support.😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 14, 2025

There support is quick, and they are so much supportive to solve any issues about currency conversion.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing words and for taking the time to share your feedback! 🌟 We're thrilled to hear that you found our support team quick and helpful in resolving your currency conversion issues. Ensuring a smooth and hassle-free experience for our customers is our top priority, and your satisfaction motivates us to keep improving. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

support is quick and they don't give up until your issue is solved quite impressed by the service and a well designed app, easy to set up and the currency box can be adjusted to your taste

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback!🌟We're thrilled to hear that you had a great experience with our support team and are enjoying the app. Making setup easy and ensuring flexibility with features like the currency box is something we focus on, so it’s wonderful to know that it meets your expectations. Your support motivates us to continue providing useful tools. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

A great Support team that are wuick to resolve any issue you may encounter.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear that our support team was able to assist you quickly. Providing fast and effective solutions is our top priority. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

Great app! The app is very easy to use and the staff are extremely helpful and responsive whenever I need assistance. Highly recommend!

Store

PRINE

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback!🌟We're delighted to hear that you find the app great, easy to use and that our team has been helpful and responsive. Your recommendation means a lot to us! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

3 / 5 Share

March 11, 2025

Store

Buglass

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback with us. We're grateful for your support and If there's anything specific you believe we could improve upon, please don't hesitate to let us know. Your input is invaluable to us as we strive to enhance our offerings and better meet the needs of our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 21, 2025

Amrutha is doing great job; she is very active and doing the work very fast , Thank you so much, Amrutha.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words and appreciation! 🌸 We’re truly glad to hear that Amrutha could assist you so quickly and effectively. She always strives to deliver her best, and your feedback means a lot to both her and our team. We’ll make sure your message reaches Amrutha—it will definitely brighten her day! 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 10, 2025

Very easy to use, customer service assisted me in completing it in time, thank you very much

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate your kind words!😊We're glad to hear that you found the app easy to use and that our customer service team could assist you in time. We're delighted to know you’re enjoying it. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 8, 2025

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We appreciate your support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 6, 2025

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ⭐ Your support means a lot to us! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 5, 2025

Great support from Ms.Amrutha and Team Helixo.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that Ms. Amrutha and the Helixo team provided great support and helped to resolve your issues. Your feedback motivates us to continue delivering excellent support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 4, 2025

Lishana provided outstanding help with our currency converter and selector positioning. She customized the CSS code multiple times to ensure everything aligned perfectly. Truly great service—well done!

Using app

1 day

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind words!😊 We're thrilled to hear that Lishana provided outstanding support and ensured everything was perfectly aligned for you. She’s truly dedicated to delivering top-notch service, and your feedback means a lot to us. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 3, 2025

Great app and great support.

Store

MALIEV

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're grateful to hear that you love our app and appreciate the work of our support team. Your satisfaction is our priority, and we're always here to help if you need anything. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 1, 2025

très facile à installer, fait le job ;)

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que l'installation ait été facile et que l'application réponde à vos attentes. En cas de questions, n'hésitez pas à nous contacter à [email protected] ou via notre chat intégré. Nous sommes toujours heureux de vous aider. – Équipe de Support Helixo

2 / 5 Share

Feb. 27, 2025

App looked to have potential but support was slow and could not answer the simplest of questions. Customer service is just as important as functionality.

Using app

30 minutes

Total reviews

26

Average rating

3.5

Developer Reply

Summary: It takes at least 5-10 minutes to properly check an issue, which is why our support agent requested time to investigate. We apologize if this caused any inconvenience. It seems the app was uninstalled within half an hour, so you might not have had the opportunity to explore its full potential. Dear, We sincerely apologize if the response time was not up to your expectations. Our support team strives to provide quick and efficient assistance, but some issues, especially related to custom setups, require at least a few minutes to properly investigate and provide accurate solutions. Regarding your concerns: Currency not changing on your custom category page – This may be due to theme compatibility or custom development. We would be happy to investigate this further and provide a solution. Adding space between the cart icon and currency – We can assist you with custom CSS to adjust the spacing to your preference. We also noticed that the app was uninstalled within a short period, which may have limited your experience with its full potential. If you're willing to give us another chance, we'd be happy to thoroughly check your concerns and provide the right solution for your store. Additionally, we will work on improving our support efficiency and response time to ensure a smoother experience for all our users. Thank you for your feedback, and we truly appreciate the opportunity to assist you if you decide to try the app again. Best regards, Tinu Customer Support Lead at Helixo

5 / 5 Share

Feb. 27, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We appreciate your support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 27, 2025

Appreciate the tech support regarding currency interacting with other apps. Mahalo!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re glad to hear that our app is working well with your other apps, and the technical support team has worked to meet your expectations. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 25, 2025

Very Good App and very good support

Using app

22 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you find our app and support very good. Your satisfaction is our top priority! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 24, 2025

it works

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We're glad to hear that it's working well for you. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 23, 2025

Yet to experience to working

Using app

11 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re pleased to know that everything’s running smoothly, and working fine for you so far. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team