Rating

3.8

feedback

83

Reviews

chart

#233

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    11%
  • Less than a month
    22%
  • Less than a year
    42%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are quite mixed. While many users praise the app for its ease of use, time-saving capabilities, and helpful customer support, there are also several negative reviews highlighting issues with the app suddenly not working, lack of response from customer service, and errors in tracking information. Positive themes include the app being user-friendly, efficient for bulk order processing, and having responsive support. On the other hand, negative themes include technical issues leading to disruptions in service, unresponsive customer service, and errors in tracking information.

Highlights

Mixed reviews with praise for ease of use and time-saving capabilities
Positive feedback on user-friendly interface and efficient bulk order processing
Negative reviews mentioning technical issues and lack of response from customer service
Positive comments on helpful customer support
Issues with errors in tracking information

Rating Breakdown

  • 5
    83% (69 ratings)
  • 4
    4% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (10 ratings)

Reviews with Text

  • 96% (80)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 10, 2025

Emailed many times about issues with tracking URL. No reply.

Using app

About 4 years

Total reviews

7

Average rating

3.4

1 / 5 Share

Aug. 25, 2025

The app was working well, but suddenly, it stopped working. Been waiting for customer service to reply..

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 18, 2025

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 29, 2025

Muito bom o aplicativo, me ajuda muito a processar e adicionar rastreio em meus pedidos.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 10, 2025

The app was working well, but suddenly, it stopped working. The customer service never replies to my emails. I would say, do not install this app.

Using app

3 months

Total reviews

4

Average rating

4.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more