Kaching Bundle Quantity Breaks
Kaching Bundle Quantity Breaks - Bundle Products on Shopify
Rating
4.9
feedback
994
chart
#301
All reviews
Rating Breakdown
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Oct. 8, 2024
They deceive you! I had put a negative review because I gave them access to my store and without my permission they posted on my theme in live something that created a bug on the store without permission. They kept writing me so that I could cancel my review by offering me 100% discount of the app through a discount code. I accepted the discount, deleted the review, and right after the first month I see in my shopify billing there is their $59.99 plan. On top of that putting the 100% discount code doesn't even give me the option to change the plan because the app is supposed to be free. Be warned. There are so many apps that are the same and similar to this app that don't cost that much
Hello, thank you for your honest review. I'm really sorry about your experience. I've been informed by our customer support team that you've been already refunded but I'm personally looking into this case right now. It seems like you've been charged for the previous billing cycle before the discount code was used. I will make sure that you're fully refunded (if not already) and our app is working as promised. Please check your inbox for our email so we could solve this and leave you satisfied. Erikas | Co-founder of KachingAppz
Aug. 15, 2024
Be Careful. They lost me money! Instead of going to the next tier of plan when I hit my threshold they removed the app from my landing page. This resulted in customers not able to purchase and me wasting all my ad spend. Why not just have the app automatically go up tiers as your customers hit the revenue limits? You lost me around $200 today.
Hello, Thank you for your review. I'm really sorry about this situation. I've just sent you an email to handle this. Unfortunately, we're not able to automatically upgrade users to higher tiers but we do send 3 warnings before reaching limit both to email and Whatsapp. I hope together we can find a way to make it a better experience. Erikas | Co-founder of KachingAppz
May 2, 2024
I uninstalled the app off of my shopify store and it keeps renewing would give 0 stars if I could
Feb. 21, 2024
Jan. 3, 2024
Cant figure out how to unsubscribe, doesnt incorporate with my store well. help me unsubscribe il edit my review
Nov. 7, 2023
They NEVER respond. I sent inquiries twice, but they completely ignored me. Only after I leave a negative review, do they respond. No, not this time. Don't send emails requesting to remove reviews. I've had enough patience.
Hello, It's Erikas, co-founder of this app. I have just contacted our head of customer support to investigate your case and got reassured (with screenshots) that they have replied to your inquiries and sent you app credits right away. I will personally take measures to make sure our emails reach our customers inboxes better. I apologize for any inconvenience caused. Please check your inbox, I've contacted you personally to find a way we could make it right as customer satisfaction has always been my primary goal.
Sept. 10, 2023
man kann die preise nicht abrunden oder aufrunden :/
Hallo, Vielen Dank für Ihr Feedback. Wir arbeiten bereits an dieser Funktion und werden sie in den nächsten Tagen veröffentlichen, sodass Sie die automatische Rundung in unserer App aktivieren können. Bitte kontaktieren Sie unser Support-Team unter [email protected] oder im App-Chat und wir werden Ihnen bei der Umsetzung helfen. Ich hoffe, dass Sie dies nützlich finden werden!