MBC Bundle App ◕‿◕ Buy X Get Y
MBC Bundle: Discounts & Free Gifts with Ease
Rating
4.8
feedback
390
chart
#687
All reviews
Rating Breakdown
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Aug. 27, 2024
We are very pleased that you are satisfied with our application. 🤗 If you have any questions, we are always happy to help
Aug. 19, 2024
The review was posted by a fraudulent store that installed our app with the sole purpose of leaving a 1-star review. The merchant did not actually use the app, didn not reply to our emails and messages, and their store was closed just a few days after the review was submitted. We have escalated this case to the Shopify team for further investigation. We take our customer experience seriously and encourage genuine merchants to try our app and provide honest feedback based on real usage.
Aug. 16, 2024
Simplemente increible, te ayudan en todo momento, si tienes problemas con la app te lo solucionan en un segundo, la recomiendo 100%. La app va genial y el soporte es genial!
Gracias por su comentario. Su satisfacción es nuestra máxima prioridad, y estamos encantados de haber cumplido sus expectativas. Si alguna vez necesitas algo en el futuro, no dudes en ponerte en contacto con nosotros.
Aug. 6, 2024
fast and simple help.
Thank you for the awesome feedback! We're always happy to help!
July 28, 2024
I want to share my extraordinary experience with the customer support service of MBC Bundles. Recently, I needed to configure a bundle on my Shopify store, and I must say that the support I received was simply exceptional. From the first contact, the support team was incredibly kind and helpful. They responded quickly to all my questions and guided me step by step through the entire configuration process. I highly recommend MBC Bundles to anyone needing to configure bundles on their Shopify store!
Thank you for sharing your experience with our customer support team at MBC Bundles! 🤗 We're delighted to hear that our team provided you with exceptional service and guided you through the configuration process step by step. Your recommendation means a lot to us😍, and we're here to help whenever you need it.
July 26, 2024
I had the pleasure of working with Andrii from the MBC Bundle App Help Center, and I couldn't be more satisfied with the support I received. Andrii was incredibly knowledgeable and patient, addressing all my concerns and guiding me through the process with ease. His expertise and dedication were evident, making my experience seamless and stress-free. Thanks to Andrii, I now feel confident using the MBC Product Bundle App. Highly recommend!
Thank you so much for your kind words! 😇 We're thrilled to hear that Andrii provided you with exceptional support and made your experience seamless and stress-free. Your satisfaction is our top priority, and we're glad that you feel confident using the MBC Product Bundle App. Highly appreciate your recommendation!💚💚💚
July 25, 2024
Thank you for your review! Your satisfaction is our top priority 🥰
July 5, 2024
Very quick and responsive support from Andrii. When I needed to ask a simple question, the wait time was less than 2 minutes. Clear, friendly and unambiguous. Thank you!
We're thrilled to hear that you had a great experience. Thanks for sharing!
July 3, 2024
This Company has been great! answering my questions and helping me with any problems and learning curves I have had.
Your positive feedback means a lot to us. Thank you!
July 3, 2024
Maryna was really helpful on the customer chat. She knew what she was talking about and was quick to help me out. She was patient and made sure I understood everything. I’m really thankful for her help. Great customer service!
We are glad you enjoyed our service. Thank you for your review!
July 3, 2024
Fijne klantenservice van Maryna! Snel en vriendelijk.
It's wonderful to know you had a great time with us. Thanks for the positive review!
July 2, 2024
Fantastic customer service. Andrii, the CS rep I dealt with, spent a looong time trying to get the sale I wanted up and running. His step-by-step instructions were very clear. In the end, it turned out that what I wanted to do wasn't supported, but that seems to be the case everywhere I look. But still, truly excellent CS and the app itself seems pretty robust overall as well.
Thank you so much for your kind words! We appreciate your support
June 27, 2024
Thank you for taking the time to leave such a positive review. We appreciate it!
June 27, 2024
Danke für die gute Aufnahme in ihrem App-Team!!!! Es ist zu Anfang ja nicht immer ganz einfach sich durchzusuchen, aber Dank ihrer Hilfe hat bisher gut geklappt... Ich bin erst einmal sehr zufrieden und freu mich auf weiter gute Geschäfte !!!
We're so happy to hear that you were satisfied with our service. Thank you!
June 27, 2024
Muy buena app y soporte tecnico. Andrll nos ha atendido genial para cualquier duda o problema que nos ha surgido
Thank you for your kind review. We're glad we could meet your expectations!
June 26, 2024
Great app, very useful. The support received is always efficient and helpful.
We appreciate your feedback and are pleased you had a great experience!
June 21, 2024
O aplicativo é ok, porém o suporte só funciona de forma rápida antes de você assinar um plano, o aplicativo possui bugs (estou com um problema que ele não está puxando o preço dos produtos do bundle e ninguém me responde no chat... sendo que antes aparecia normalmente, agora já esta mais de 1 semana sem aparecer) e o app também não é claro quanto as funcionalidades disponíveis no plano free. Baixei para usar o free, configurei várias coisas e depois de 5 dias tudo saiu do ar e só voltou depois que eu assinei. Péssima experiência até agora.
June 21, 2024
The customer service was very fast and clear. The woman that helped me included screenshots that outlined what I needed to do in a step-by-step manner. Very helpful!
Thanks for the wonderful review! We're glad you enjoyed your time with us
June 20, 2024
I appreciate all the effort Andrii and his team did in order to build a function specially for my store. He took the time to jump on a call with me and did his best effort to please me. Really appreciate it!
Your positive review is very much appreciated. Thank you!