MBC Bundle App ◕‿◕ Buy X Get Y
Top-Rated Shopify Product Bundle App 2024
Rating
4.8
feedback
381
chart
#677
All reviews
Rating Breakdown
Review RSS Feed
June 5, 2024
In the beginning they were very helpful. Many things to set up which they did with most of them. But there was a main issue that the button loads more than 5 seconds after clicking on it to go to the add to cart page. This was not an issue to fix just for us but for them and all their customers. They couldn't make it and this is a big reason for users to leave the website. Besides that, we found more issues on the way and in the end the support was really poor and lack of willingness. Some issues were not fixed or at least for now and we are about a month trying to make it work efficiently. In the beginning the assistant was very kind and helpful but we got pushed everytime to give a positive review as an exchange of that kindness. We told them we don't give reviews before results from the support team so we acknowledge that they fix some small issues but the most important ones were not fixed and their support got worsen considerably in the end. If we are gonna pay a monthly fee we can't accept an app working halfway at least for what we need it for. They have very good functionalities tho, but we can't settle for things that way.
June 5, 2024
goeie service !
We’re thrilled to hear you enjoyed our service. Thank you for your feedback!
June 5, 2024
Great support, really took time understanding the business.
Using app
About 1 month
Total reviews
2
Average rating
3.0
Thank you for your kind words! 😇 We're thrilled to hear that our support team was able to understand your business needs. Your satisfaction is our top priority.
June 4, 2024
Très rapide dans l'assistance. Super app qui évolue depuis plusieurs années. Top, bravo ! et merci à Marina
Merci beaucoup pour votre avis élogieux 🥰 ! Nous sommes ravis que vous appréciez notre application et notre assistance rapide. Votre satisfaction est notre priorité absolue. 😇 Merci encore à vous ! 💚
May 31, 2024
Haven't used it yet but the support has been amazing so far. Looking forward to getting some value from this service
We appreciate your feedback! It's great to hear about your positive experience with our support team. Our team is here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!
May 30, 2024
We are very pleased that you are satisfied with our application. 🤗 If you have any questions, we are always happy to help 💚
May 30, 2024
Helped me however haven't solved issue to the end, but then I found it.
It's great that you enjoyed our app. Thank you for your feedback.
May 30, 2024
Had a great experince setting up a mix and match bundle very helpful was sent a video to run me through it!
We're happy to hear about your positive experience with our app! Your satisfaction is our goal. If you ever have any further questions or need assistance, please don't hesitate to reach out.
May 30, 2024
easy to use
Thank you for your review! Your satisfaction is our top priority, and we're delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out.
June 3, 2024
Amazing app, has everything I wanted and the service in chat is fast and effective
Thank you for your kind words! 🥰 We are always happy to help.💚
May 28, 2024
I was just looking for a good bundle app and stumbled upon on this app, I really liked the ease of setting this up and when I started facing some challenges Andrii from CS really helped me a lot guiding me step by step how to solve my issue. Really happy with the app and the assistance provided by Andrii.
Thank you so much for trusting us. We are glad to hear that it was easy to set up and use our app! And we hope it continues to meet your expectations. If you ever have any suggestions or need assistance in the future, please feel free to reach out.
May 24, 2024
Really good app! I want to mention that the support team is always available and helpful
We're glad to hear that! 🥰 Your satisfaction of our app and support team means a lot for us. 😇We are always happy to help
May 23, 2024
Excellent customer service. Was quick to answer questions during the set up process. I look forward to using the app.
Thank you for your review! Your satisfaction is our top priority, and we're delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out.
June 14, 2024
1ere fois: Super service de la part d'Andrii. Application facile à utiliser et efficace ! 2e fois: J’ai eu besoin en lien avec un service non offert et Ihar a répondu rapidement et super gentil! Le problème qui était de mon côté est maintenant réglé avec leur service ! Merci beaucoup
Nous vous remercions pour vos aimables paroles ! Nous sommes honorés de savoir qu'Andrii, de notre équipe d'assistance à la clientèle, a été en mesure de vous aider en cas de besoin. Si vous avez d'autres commentaires ou questions, vous savez où nous trouver. Nous apprécions votre recommandation ! Cela représente beaucoup pour nous.
May 23, 2024
Great app that supports our needs. It was very difficult to find a bundle app that worked with various discounts. Support is also very fast and very helpful with our needs
We were happy to help you with your concerns to resolve them. Thank you for your honest feedback. We are delighted to have you as a customer. Please feel free to contact us at any time.
May 22, 2024
Thank you so much for your review! 💚 We're thrilled to hear that you're happy with our product and are always here to help if you need any assistance. 🤗
May 21, 2024
Hohe Umsatzsteigerung möglich!
Vielen Dank für Ihr positives Feedback! 💥 Wir freuen uns zu hören, dass Sie das Potenzial für eine hohe Umsatzsteigerung erkennen. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung 💚
May 15, 2024
very friendly and helpful. Happy with the assistance
Thank you for the wonderful words!💚 Your satisfaction is the foundation of our company 🥰
May 14, 2024
Excellent product and superb support provided. Quick responses to questions and assistance in providing advice on how best to utilise and set-up the app.
Thank you so much for your kind words! 💚😇 We're delighted to hear that you find our product excellent and appreciate the superb support provided. If you have any further questions or need assistance, please don't hesitate to reach out.
May 14, 2024
Andrii from Chat support is very helpful and reliable. He assisted me from start until now, answers my inquiries and responds quickly. As for the app, this app is one of the most recommended. It allows us to choose Item 1 and item 2 as compared to other apps that only allows us to choose a certain number from selected products. Variants dropdown options is a also a plus and other apps don't have this. Thank you Andrii for helping us. - Grace
Thank you for your beautiful words! Always happy to assist you :)