All reviews

Rating Breakdown

  • 5
    76% (180 ratings)
  • 4
    5% (12 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (13 ratings)
  • 1
    11% (25 ratings)

Reviews with Text

  • 100% (237)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it. Love this app and company

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving such a wonderful review! Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it! We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey! If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

5 / 5 Share

Nov. 14, 2025

I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a heartwarming review! We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it! We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey! If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!

5 / 5 Share

Aug. 21, 2025

In terms of functionality, this app is perfect - it gets the job done without issue. In terms of aesthetics, the team did everything they could to help me with guidance and even building custom code to suit my personal needs and desires. A very good app and an incredible experience. Highly recommended!

Using app

14 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to leave such a delightful review! We're overjoyed to hear that our Support Team was able to assist with setting up Kitenzo to match your Store's needs! If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

5 / 5 Share

June 24, 2025

Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful! If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!

5 / 5 Share

June 5, 2025

An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!

Store

BINI

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how much he helped! We've loved helping you set up and get going. Please make sure to reach out should you need us! We look forward to partnering long into the future.

5 / 5 Share

May 29, 2025

Great app. They have super fast support team and helped with everything. Thank you very much

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!

5 / 5 Share

May 21, 2025

I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a review - we really appreciate it! I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was able to resolve your questions quickly and clearly. Please let us know if you need anything in the future. Best of luck and happy bundling!

5 / 5 Share

April 16, 2025

very good and effective support team

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for leaving your review - everyone on the team really appreciates it! I'm delighted you've had good interactions with our support team - their dedication to ensuring a smooth experience is paramount to us! If you need anything going forward, please let us know.

5 / 5 Share

April 7, 2025

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup. It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the Review, we really appreciate it so much! We are really proud of our Support team they are our champions to bridge the gap between our Product and yourself and to know they're leaving such an impression on you, it's such an amazing compliment. We look forward to working with you and assisting where we can!

5 / 5 Share

March 28, 2025

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :) Thank you for making my experience very good Denis! Appreciate you!

Store

LAVIO

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be working with you! Please let us know if you need anything in the future and we are excited to support you going forward.

5 / 5 Share

March 26, 2025

my website couldn't function without this app. love it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving us this review! I love how integrated we are in your site. Please let us know if you need anything so we can continue to support you and your business into the future! Have a great weekend.

5 / 5 Share

March 12, 2025

Very quick and attentive resolving any issues or concerns.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.

5 / 5 Share

Feb. 26, 2025

great product, great service! Really drives revenue

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review, it does genuinely mean the world to our team! Love that you are getting the boost to your revenue, that is such a massive tick! If you need anything in future, ping us a message and we'll be happy to assist!

5 / 5 Share

Feb. 20, 2025

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!

5 / 5 Share

Feb. 11, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! I know Nat and Dale have worked on your account and they'll be thrilled to know it's been appreciated! Please let us know if you need anything in the future and we will be happy to jump in and assist!

5 / 5 Share

Jan. 9, 2025

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words. All of us here at Kitenzo love to know that the product and the support provided is appreciated. I'll be sure to let Dale know you've left us this review, he'l be delighted, I'm sure! I hope you have a lovely weekend!

5 / 5 Share

Dec. 18, 2024

Great bundle app and live chat help when needed

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!

5 / 5 Share

Dec. 17, 2024

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

Store

Rehook

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!

5 / 5 Share

Dec. 16, 2024

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement. When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.

5 / 5 Share

Dec. 9, 2024

Great app and great service.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!