All reviews

Rating Breakdown

  • 5
    72% (246 ratings)
  • 4
    10% (33 ratings)
  • 3
    4% (12 ratings)
  • 2
    5% (16 ratings)
  • 1
    10% (35 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 20, 2020

Hi all! The app is one of the best for bundle building, however I am currently struggling with the limitation of not being able to view the product description and specification when it is displayed in the bundle. Does anyone have an advice/anyone faced a similar problem? Thanks a bunch in advance!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review, we're glad to hear that you're enjoying our app. We do indeed offer merchants the option to include product descriptions on the bundle page, I just sent you an in-depth tutorial on how to achieve this. Let us know if there's anything we can help you with. Happy bundling!

4 / 5 Share

April 9, 2020

It feels intuitive to a degree, but I wish there was a video, or a way that someone could walk me through the set up process. I have emailed them a bunch of times and have only received ok support. They did help me install the multiple SKU option into my store free of charge which was SUPER HELPFUL. But overall I feel a bit frustrated with how it builds. I wish I could also add it to existing product pages in a seamless way. So far I have not made any bundles LIVE, so we will see how it goes. We have a 3PL and so can't have any extra discounts offered, which was a little confusing at first. we shall see how it works out.

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your feedback, we'll be sure to take your suggestions on board! We already have some tutorial videos as part of our documentation and we're in the process of making some more, so we'll try and make these as easy to find as possible. So glad to hear you appreciated our free installation service. Adding bundles to other pages is certainly part of our product roadmap, so keep an eye out for announcements. If you have any further suggestions, feel free to fill out our in-app feedback form. Happy bundling!

1 / 5 Share

March 19, 2020

My website has been delayed by more than a month because of this app's slow support. We keep going back and forth, and they still havent resolved my issue. The app never worked the way I needed it. Doesn't work like a regular product page.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re sad that to hear that you’re not happy with our app. Speaking with our support team, they mentioned that there was an issue with the installation of the app, as your store didn’t contain any products at that point. Bundle Builder was never intended to work like a product page: it generates unique, dedicated bundle pages. We try to communicate this as obviously as possible to prospective users (through our demos and documentation), and I’m sorry this wasn’t clear to you from the start. If you find yourself in need of a standalone bundle page in the future, please do get in touch with us, we’d be happy to help you with any questions you may have.

5 / 5 Share

March 12, 2020

I've only been using this app for 2 days. Had my first bundle sale yesterday... day 1. I'm only doing single sku so its pretty easy. I have tried every bundle app offered to shopify and this is the closest to what I have been looking for for tiered discounts. I created a designated collection on the menu page so people can see it in one area but I was able to put it in other collections as well tho I was advised it wasn't a good idea for stability reason....I'm guess I'm a rebel lol. Its not real self exploratory for customers so I have had to type in the header that it's is bundle option. If anyone wants to check out how it works, you can see it in action on my website, feel free to look. My website is www.thebongczar.com . It's in the menu, titled "Create your own Bundle deals" My one sale alone from it paid for the $25 monthly fee, tho I still have 28 days left of free trial

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review of Bundle Builder. We're so happy to hear that you had a bundle sale on your very first day. If you have any further suggestions on how we can improve the app, we'd love to hear them. Happy bundling!

1 / 5 Share

March 11, 2020

The product has a lot of bugs and the customer service only responds by sending emails that give you links to their "help" pages. Do not waste your time or money. We had to pay $50 for an install fee and the app still did not work.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear your feedback and we're very happy to investigate your issue further, so we can help you resolve it. To clarify, we DO NOT charge any installation fee here at Agile, even when manual assistance is required from our end. Could it be that you paid this fee for a different app?

5 / 5 Share

Oct. 26, 2020

I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!

5 / 5 Share

Feb. 20, 2020

This app helped me & my customers create the bundles needed, all while taking care of the admin stuff like updating the inventory, the discounts and more! Plus the help is super rapid and accurate.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so pleased that Bundle Builder helps both you and your customers, thank you for the kind review! Happy bundling!

5 / 5 Share

Feb. 20, 2020

Highly Recommend. The app works great for letting customers build a personalized bundle and allows multiple sections of product with quantity limits. The support team is AWESOME. Always quick to reply and help sort any questions I have encountered.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review, our support team will be thrilled to hear your feedback!

5 / 5 Share

Dec. 2, 2021

Amazing App helping us give our customers true value for money! Customer service is truly world-class! Tammy Reer Endz Underwear

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks Tammy, that's wonderful to hear. We hope Bundle Builder will keep bringing you lots of sales. Happy bundling!

5 / 5 Share

Feb. 17, 2020

This is a great solution to a complicated problem. My customers can now mix and match items to get a deal without having to deal with non-converting coupon codes. My only request is greater control over the styling on buttons, etc so less-aware customers are directed better but I have no complaints with the app or the support. This app has definitely paid for itself many times over.

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

So glad to hear that Bundle Builder has solved this issue for you. We are actually in the process of improving the button design options, so hopefully the app will soon meet all your needs. Thank you so much for your feedback!

5 / 5 Share

Feb. 9, 2020

Had to change my review. Originally I thought you could only display 1 image per product but there is a way to add a quick view so that customers can see more then one photo. Room for improvement but overall this app is extremely clean and effective. Basically does exactly what I need. Hopefully they keep improving though. For example, Yotpo is not my favorite review app, I wish they would add integrations with other review apps but if I have to use Yotpo I will.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your revised review. We're continuously looking for ways to make our app meet the needs of our users. If you let us know what your requirements are, we'll look into adding them to our roadmap. Happy bundling!

5 / 5 Share

Feb. 5, 2020

I love the app. I tried to find something good, where I can sell bundles to our customers. And Bundle App is awesome. I like the dashboard and customer support + 28 days trial, which is awesome. Thanks

Using app

9 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your lovely review, we're really pleased that Bundle Builder ticks all the boxes for you. Happy bundling!

5 / 5 Share

Jan. 16, 2020

Agile Bundle Builder is just what we have been looking for. Our customers are going to love being able to add multiple flavors without leaving the page. It was really easy to implement especially with the incredible support team. Adam, thank you for your knowledgable assistance and your lightning speed response time.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome review! Adam will be very pleased to hear your feedback. We hope Bundle Builder will allow you to offer your customers the tasty bundles they've been looking for.

5 / 5 Share

Jan. 7, 2020

The customer service is outstanding! Not only are they quick to reply and help with I reach out but also when shopify reached out to help with some coding problems I was having..So thankful I chose them!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review. Our Support Team will be thrilled to hear your feedback. Happy bundling!

5 / 5 Share

Jan. 3, 2020

I wish the tool is flexible,but it's a good start. Review the added products could be flexible . . . but I found a workaround. Overall the customer support is excellent. Adam is great!

Store

SOOJIN

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind feedback. We're continuously working on ways to improve Bundle Builder, so we'll make sure to take your suggestions into account!

5 / 5 Share

Dec. 24, 2019

I was desperately looking for an app that could suggest product bundles at a 'homepage level'. Not on a product page. Applied the right way - I believe this is a very powerful up-sell method. The app is very easy to use and support has been extremely accommodating. I reached out for installation help and the team at Bundle Builder literally installed the plugin in 1 hour! Great service and so far a great product! Thanks!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback. We're so glad to hear that you're enjoying Bundle Builder so far. Hopefully the app will bring you lots of bundle sales!

5 / 5 Share

Dec. 20, 2019

After trying many bundle apps, this is very clearly the best. The help team is also very responsive and went out of their way to give me code to make it work best with my theme.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your very kind review. We're glad to hear that our support team helped you set up Bundle Builder on your store. Happy bundling!

1 / 5 Share

Dec. 12, 2019

Customer service for this app is exceedingly slow, often taking days to resolve issues or even receive a reply. We installed the app on the store on the 5th Dec, but have yet to actually use it due to multiple issues regarding the Multiple SKU set up. We asked for installation help on the 5th but did not have it installed until the 9th (despite multiple emails). We also faced issues with bundles appearing as out of stock reported on the 10th Dec. Despite explaining that it has been escalated to the senior team and that they will be in touch with us, we have heard nothing as of yet. If you're able to get this app to work without the help of support, then it might work great for you, but at the moment we can't properly review an app we have been unable to use.

Using app

12 months

Total reviews

11

Average rating

4.3

Developer Reply

We're really sorry to hear that you've been experiencing issues with our app. Our Support Team have tried to contact you numerous times as we have found a solution. If you could please get in touch with us, we'd be more than happy to help you.

5 / 5 Share

Dec. 6, 2019

Great app and great service! That is the key for us really, that there are people around to help us with any issues we face, and they have been fantastic at that.

Using app

About 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind review of Bundle Builder, I'll make sure to pass your compliments on to our team!

5 / 5 Share

Nov. 20, 2019

I'm updating my review from one star to FIVE STARS. At first I hated the app - lots of bugs, slow customer service, etc, I gave Agile my "two cents" so to speak and ever since then, they have been nothing but helpful and responsive. Well, their customer service team has been extremely responsive to problems, has helped to make the app more aesthetically pleasing on my site and has really done everything they could/can to help me. I really appreciate that and now, with this new experience, highly recommend this app. The conversion rate on it is great as well, and in the end....isn't that what matters?

Using app

5 months

Total reviews

35

Average rating

2.0

Developer Reply

Thank you so much for your wonderful review. We're really glad that we have managed to reaffirm your belief in us and in Bundle Builder. Hopefully the app will continue to help increase your conversion rate. I'll make sure to pass on the compliments to our team!