All reviews

Rating Breakdown

  • 5
    72% (246 ratings)
  • 4
    10% (33 ratings)
  • 3
    4% (12 ratings)
  • 2
    5% (16 ratings)
  • 1
    10% (35 ratings)
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5 / 5 Share

Sept. 30, 2018

We have had a great experience with BundleBuilder and the folks at Agile - from the beginning we knew this was the only app that could get close to what we were trying to build (a custom order "basket" where you could pick and choose items to fill up to a certain quantity, and do so in a user friendly manner). Agile has built their app in a very systematic way that allows for tons of customization (we wrote some custom CSS, but were pleased with the amount of flexibility in the source code, which allowed for all that custom styling). Moreover, they were willing to walk us through any issues, and even developed new features for the app based on our specific needs! Talk about fantastic service. Thanks especially to Susi & Spencer for your support, and to the team for helping grow our business in a very real way. Would recommend to anyone needing something similar. Cheers!!! - Pinckney Cookie Cafe lovethesecookies.com

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

This app really goes a step further than other apps. I get to build my bundle from a selection of products, rather than a set product range only. And you get to set rules for your bundle so that they have to be abided by in order to be added to cart. Which is great if you have separate product for different colours. I've tried a number of other bundle apps and this one was the only one I could easily (if at all) achieve this with. Great support too, they really go the extra mile to help me customise my bundle even further. Something they don't have to do. Really big help. The presentation of the bundle is lovely too. Highly recommend.

Store

MAAREE

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Does everything we need it to do with a simple and clean interface. No other bundle apps we've found let you have a proper product page for the bundle and this is vital to the way we make our grouped products. Also, had a very silly support request and David A was in touch with a really polite and friendly explanation within the hour. Great app; you get what you pay for.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Spent a lot of time evaluating other options out there but did not like how they worked or how they appeared on my store. But with this app, I was easily able to get my bundle pages up and running exactly how I envisioned in my head. Robust capability and plenty of customization. Very satisfied, and would definitely recommend. Have had a great experience with the support team so far as well. Had some small questions and issues but they were all addressed quickly, courteously, and effectively.

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 25, 2019

***Updated*** Once again, I am DISGUSTED with the level of service from this company. I have emailed them 4 times in the last 2 months with issues I needed sorted on the app - they have failed to respond to any of my emails and they have yet to fix the issues I need addressed. ---------- ***Updated*** Susi took control and sorted absolutely everything our from me. Brilliant customer service on her end. Very deserving of the upgrade from 1 to 5 stars. Thank you Susi. ------------------------- I am appalled at the level of service received from David. It's a shame because the app is brilliant and for the most part, does exactly what I need. I asked David to sort out some issues with the app as some features were not working. He logged into my site a couple of times and made some changes - however not all issues were resolved. Furthermore, he's only managed to reply to my emails once and I have not heard back from him since then. It doesn't help having a free trial period of an app when the customer service is nonexistent and you cannot have your issues addressed in a timely manner. I truly hope to hear back from David soon and as soon as I've received a decent level of customer service, I'll be sure to change this rating to 5 stars as other than the service received, I love the app!

Store

Chad84

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 25, 2018

Bundle Builder by Agile (BBA) is the third bundle builder I tried. I started with some of the top-rated Apps, but they didn't have the capability of BBA. Mainly I wanted the Bundles to be their own products so I could build custom collections using bundles. I also wanted the capability to build a fixed bundle or let the customer build their own bundle on the fly or a mix of both. Those capabilities separate the men from the boys in the category of bundle apps. BBA has all those capabilities. However, my experience with BBA was not without problems. I had some issue with confusing verbiage showing up in the bundle. I was not happy with that so I contacted their support. Now, this is where this company really separates themselves from the pack. Their support is the best support I have ever received on any software product and I was still in the trial phase. They wrote some special code that corrected the issue. This is jaw-dropping support. The BBA also has some programming capability, which is beyond my skill set, but the point is BBA can be customized. In summary, if you are looking for a powerful bundle app with great support start here, you won't be disappointed.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2018

5 Stars! Agile is great. Really responsive support team and amazing features. We are very satisfied. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2018

Bundle Builder has been super useful for us in our crowdfunding journey, helping us achieve 100k additional revenue with minimal investment. Great support too.

Using app

6 months

Total reviews

11

Average rating

4.6

5 / 5 Share

April 30, 2018

Bundle builder has helped us tremendously to add a new feature to our store which has helped us up our sales by a significant amount. We implemented the feature on our underwear store, frankees.com, to allow for a 10% discount when a consumer chooses matching underwear for them and their partner and it has made up about 50% of our total sales volume! Brilliant app, we are extremely pleased with the results.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

great quality app, absolutely wonderful Team of people that are willing to go extra mile to assist!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2018

Easy and intuitive to set up, elegantly integrates with your store theme, fantastic customer support--a winner for sure. Been using these guys for about a year now and they've done wonders to optimize our bundles on our storefront.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 7, 2018

Great app with lots of interesting features and capabilities. Setting up bundles was very quick, and I could easily understand how to customize each product bundle and fit it to my needs. When I ran into something I couldn't quite figure out or if the app didn't behave exactly how I expected, the support team was great at answering questions and working with me to create the best solution for my store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

This app was just what I needed for bundled products. Other product option or product bundling type apps just didn't seem to fit my needs. Support is also fantastic! They respond quickly and fixed an issue i came across very quickly. Overall, this app is great and worth the download :)

Using app

28 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 8, 2018

I have to say, the support team at Agile was incredible. They fixed my issue with lightning speed. The app itself runs smooth and straight forward. It’s the only bundling app i found that allowed for multiple SKUS. Way to go Agile! I look forward to more apps from you in the future.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Awesome support team. Awesome app.

Using app

5 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 22, 2017

Awesome app + no support is the best way to sum up the experience with this app.

Store

Nyloon

Using app

Almost 6 years

Total reviews

2

Average rating

3.5

Developer Reply

Hey Nyloon, Thank you for providing this feedback. We’re sorry, at the time of writing, you felt there was no support for the app (but glad you think Bundle Builder is awesome!) Now we’ve fixed the missing email problem, we’re always here and happy to help with any questions you might have :)

5 / 5 Share

Dec. 12, 2017

Exactly what I was looking for customers to create their own hampers and gifts. A few small issues have needed sorting, but the team always on hand to help out with these. Great app. Recommended!

Using app

2 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

Although i had a few teething problems starting out the customer service has been hugely supportive and have really helped solve any problems that we had. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Really the best Bundle app! Easy to set up, easy to use even if you change you theme. The only thing is that there is not 1 line per product when bundle is purchase. But I will live with this as this app is really awesome. Check it at www.runit365.com

Using app

9 days

Total reviews

34

Average rating

4.9

5 / 5 Share

Nov. 7, 2017

Brilliant App that allows me to easily create a bundle so customers can create a box with a selection of products. Highly Recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0