All reviews

Rating Breakdown

  • 5
    75% (182 ratings)
  • 4
    5% (12 ratings)
  • 3
    3% (8 ratings)
  • 2
    6% (15 ratings)
  • 1
    11% (26 ratings)

Reviews with Text

  • 98% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2021

We had launched a number of smaller accessory items in 2020 and realised that some of them could 'bundle' together to create a new product offer. We looked at 5 or 6 other Apps offering a similar solution, but Bundle Builder's examples were close to what we were looking to achieve and so we found it easier to trust this App. As of the date of this review we have been using it for about a year, and we are really happy with its performance. It does clog up your 'draft orders' because of the way it has to construct the bundle order - but I believe all have to do this. Support was good. The 30 days free trial was long enough to really test it out - an offer that was very important. I'm not a web designer .. BUT I'm sure the look at feel and the flow through could be thought out more. As I say to so many of the Apps the route to the best App is get your long term customers involved in your UX. Still A Good a App, well worth our support. Cheers BB

Using app

About 1 year

Total reviews

12

Average rating

3.6

Developer Reply

Thank you for taking the time to leave us a review - we're so glad to hear that Bundle Builder has been able to help you create your new product offers! We're always happy to receive any feedback, and I'll make sure to pass yours onto our app developers! If you need any additional support, just reach out and we'll be happy to help!

5 / 5 Share

Oct. 9, 2021

Great app with great customer service. The pricing is slightly high but it is worth it if you are looking for an easy and clean-looking bundle solution.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a lovely review! We're so glad to hear that you're enjoying using Bundle Builder, and you've found it easy to set up your bundle solutions! If you need any other support at all, just let us know - we're always here to help!

5 / 5 Share

Sept. 29, 2021

This app is exactly what I was looking for! It is one of the best out there. I researched tons of bundle apps before choosing this one. It has a clean look and integrates wonderfully with my theme. It's super easy to use for my customers and for me as well. Any adjustments I wanted to make, the support team was very helpful. I'm glad I downloaded this app. I've wanted to add a "Choose your own set" for my customers for a long time, but never found a way to do it...until I found Bundle Builder! I'm excited to see all the varieties of products I can offer - especially with the holidays coming up.

Store

Jostina

Using app

7 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for leaving us a review - I'm so happy to hear you're enjoying using Bundle Builder! We can't wait to see what sets you offer for the holidays! Our support team are always on hand for anything you need - if you need anything else at all, just reach back out, and we'll be happy to help!

5 / 5 Share

March 26, 2022

Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!

5 / 5 Share

Sept. 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

5 / 5 Share

Aug. 26, 2021

We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!

5 / 5 Share

Aug. 30, 2021

After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review - we really do appreciate all feedback. I can see our support team is in contact with you at the moment to resolve the issue, and we'll make sure we stay in touch until it's sorted! If you need anything else in the meantime, just let us know by replying to that email.

5 / 5 Share

Aug. 23, 2021

I use this app for my customers to create gift boxes from an assortment of sweets. I wish it had more features for this use and cost less but it still does the job better than others I have tried. The customer service is also top-notch - anytime I have a question or an issue, they help me out every time - Jess K was particularly helpful with my last issue. Highly recommend!

Store

ZaZoLi

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave a review - we really appreciate your feedback, and we'll definitely keep working to improve the features of Bundle Builder for our merchants! If you have any other questions, just let us know, and we'll be more than happy to help.

5 / 5 Share

Aug. 18, 2021

This app has been fantastic and the customer service has been outstanding. I have had a couple questions throughout the set up process and the response time has been so quick. Thank you! It has been a very positive experience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your lovely review - we really do appreciate it. Your bundle set up is looking great, and I especially love all the different notepads in there! We look forward to helping you again in the future!

5 / 5 Share

Aug. 17, 2021

Excellent App and the Support help is there for you 100%, whatever your issues are ! Thanks again the Eight support team for helping me. Highly recommended this app

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review - we really appreciate your feedback! I'm really glad the team have been able to support you, and we look forwards to helping you again in the future!

5 / 5 Share

June 21, 2021

A main aspect of our business model is offering multiple wedding services within one product -- a bundle. Using Bundle Builder has saved us an immense amount of time and manual effort. We also like that we were able to code our our own template to make it look more inline with our theme. Plus, their support has also been immensely helpful when we have an issue that arises.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review - it's so exciting to hear how much of a positive impact Bundle Builder has had on your company! The work you've done with our template creator feature is incredible, and your storefront looks absolutely beautiful - if there's anything else we can help you with, please do let us know! Thanks again, and take care.

5 / 5 Share

June 7, 2021

Handsdown the BEST app for easy and professional product bundles! We use Mintsoft as our 3PL and I struggled to find an app that would feed through bundles until now. The support team are incredible, so helpful and knowledgable and nothing is too much trouble. Wish I found this app years ago!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you for leaving such a wonderful review! We're so pleased to be the best bundling app you've tried, and we're really proud of how well Bundle Builder works with third-party systems. Feel free to reach out if there's anything else you need (incidentally, our Customer Support Manager is a huge fan of your Disney collection and is especially keen to help!) - thanks again, and take care.

5 / 5 Share

June 2, 2021

We tested a couple of different bundle apps and this is by far the best. Pretty easy to set up... customer support (Adam) is phenomenal. He's been very helpful to get us up and going. I highly recommend this app if you're looking to add a bundle app to your store!

Using app

7 months

Total reviews

20

Average rating

4.0

Developer Reply

Thanks so much for your brilliant review - we're thrilled to be the best bundle app you've tried out! We've passed your kind words onto Adam and the rest of the support team - feel free to reach out if there's anything else you need. Thanks for joining us, and take care!

5 / 5 Share

May 26, 2021

We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!

5 / 5 Share

May 21, 2021

Super useful app, adds a lot of value to the user experience! The support team is great and was able to help me as much as possible to make the app look seamless with the site. Highly recommend!

Using app

4 months

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for taking the time to leave such a lovely review - it was a pleasure assisting you with your bundle page, and it looks absolutely fantastic! Feel free to drop us another message if there's anything else you need - we're only a click away. Thanks again, and take care!

5 / 5 Share

May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Using app

21 days

Total reviews

14

Average rating

4.1

Developer Reply

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

5 / 5 Share

May 13, 2021

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

Using app

6 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free Multiple SKU Bundle installation to any merchants who need it. If you have any questions, feel free to reach out to our friendly support team - we'd love to help! Take care, and thanks again for your feedback.

5 / 5 Share

May 11, 2021

This was a new venture for us and your team rose above with all their assistance and guidance! Thank you, Tricia

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving such a lovely review, Tricia! Making sure new merchants have everything they need is a real priority for us, so it was a pleasure getting you set up. Welcome aboard, and don't hesitate to get back in touch if there's anything else you need - take care!

5 / 5 Share

May 6, 2021

Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!

5 / 5 Share

May 5, 2021

I used this app to sell bundles across collections and it was excellent! The support team is also 5* and gets back to you very quickly if you need their help.

Using app

9 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for leaving such a wonderful review! We love that for every pair of socks you sell, a pair is donated to someone experiencing homelessness - it's such an honour knowing that by increasing your average order value with Bundle Builder, our app is helping you make a positive impact on those in need! Feel free to reach out if you need any further assistance - thank you for choosing us to be part of something so special, and keep up the incredible work!