All reviews

Rating Breakdown

  • 5
    76% (180 ratings)
  • 4
    5% (12 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (13 ratings)
  • 1
    11% (25 ratings)

Reviews with Text

  • 100% (237)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

5 / 5 Share

Aug. 26, 2021

We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!

5 / 5 Share

Aug. 30, 2021

After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review - we really do appreciate all feedback. I can see our support team is in contact with you at the moment to resolve the issue, and we'll make sure we stay in touch until it's sorted! If you need anything else in the meantime, just let us know by replying to that email.

5 / 5 Share

Aug. 23, 2021

I use this app for my customers to create gift boxes from an assortment of sweets. I wish it had more features for this use and cost less but it still does the job better than others I have tried. The customer service is also top-notch - anytime I have a question or an issue, they help me out every time - Jess K was particularly helpful with my last issue. Highly recommend!

Store

ZaZoLi

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave a review - we really appreciate your feedback, and we'll definitely keep working to improve the features of Bundle Builder for our merchants! If you have any other questions, just let us know, and we'll be more than happy to help.

5 / 5 Share

Aug. 18, 2021

This app has been fantastic and the customer service has been outstanding. I have had a couple questions throughout the set up process and the response time has been so quick. Thank you! It has been a very positive experience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your lovely review - we really do appreciate it. Your bundle set up is looking great, and I especially love all the different notepads in there! We look forward to helping you again in the future!

5 / 5 Share

Aug. 17, 2021

Excellent App and the Support help is there for you 100%, whatever your issues are ! Thanks again the Eight support team for helping me. Highly recommended this app

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review - we really appreciate your feedback! I'm really glad the team have been able to support you, and we look forwards to helping you again in the future!

5 / 5 Share

June 21, 2021

A main aspect of our business model is offering multiple wedding services within one product -- a bundle. Using Bundle Builder has saved us an immense amount of time and manual effort. We also like that we were able to code our our own template to make it look more inline with our theme. Plus, their support has also been immensely helpful when we have an issue that arises.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review - it's so exciting to hear how much of a positive impact Bundle Builder has had on your company! The work you've done with our template creator feature is incredible, and your storefront looks absolutely beautiful - if there's anything else we can help you with, please do let us know! Thanks again, and take care.

5 / 5 Share

June 7, 2021

Handsdown the BEST app for easy and professional product bundles! We use Mintsoft as our 3PL and I struggled to find an app that would feed through bundles until now. The support team are incredible, so helpful and knowledgable and nothing is too much trouble. Wish I found this app years ago!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you for leaving such a wonderful review! We're so pleased to be the best bundling app you've tried, and we're really proud of how well Bundle Builder works with third-party systems. Feel free to reach out if there's anything else you need (incidentally, our Customer Support Manager is a huge fan of your Disney collection and is especially keen to help!) - thanks again, and take care.

5 / 5 Share

June 2, 2021

We tested a couple of different bundle apps and this is by far the best. Pretty easy to set up... customer support (Adam) is phenomenal. He's been very helpful to get us up and going. I highly recommend this app if you're looking to add a bundle app to your store!

Using app

7 months

Total reviews

19

Average rating

3.9

Developer Reply

Thanks so much for your brilliant review - we're thrilled to be the best bundle app you've tried out! We've passed your kind words onto Adam and the rest of the support team - feel free to reach out if there's anything else you need. Thanks for joining us, and take care!

5 / 5 Share

May 26, 2021

We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!

5 / 5 Share

May 21, 2021

Super useful app, adds a lot of value to the user experience! The support team is great and was able to help me as much as possible to make the app look seamless with the site. Highly recommend!

Using app

4 months

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for taking the time to leave such a lovely review - it was a pleasure assisting you with your bundle page, and it looks absolutely fantastic! Feel free to drop us another message if there's anything else you need - we're only a click away. Thanks again, and take care!

5 / 5 Share

May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Using app

21 days

Total reviews

14

Average rating

4.1

Developer Reply

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

5 / 5 Share

May 13, 2021

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

Using app

6 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free Multiple SKU Bundle installation to any merchants who need it. If you have any questions, feel free to reach out to our friendly support team - we'd love to help! Take care, and thanks again for your feedback.

5 / 5 Share

May 11, 2021

This was a new venture for us and your team rose above with all their assistance and guidance! Thank you, Tricia

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving such a lovely review, Tricia! Making sure new merchants have everything they need is a real priority for us, so it was a pleasure getting you set up. Welcome aboard, and don't hesitate to get back in touch if there's anything else you need - take care!

5 / 5 Share

May 6, 2021

Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!

5 / 5 Share

May 5, 2021

I used this app to sell bundles across collections and it was excellent! The support team is also 5* and gets back to you very quickly if you need their help.

Using app

9 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for leaving such a wonderful review! We love that for every pair of socks you sell, a pair is donated to someone experiencing homelessness - it's such an honour knowing that by increasing your average order value with Bundle Builder, our app is helping you make a positive impact on those in need! Feel free to reach out if you need any further assistance - thank you for choosing us to be part of something so special, and keep up the incredible work!

5 / 5 Share

April 29, 2021

Fantastic support! I tried two other apps before settling on this one. I needed help to set it up and Adam was very patient. He helped me every step of the way so that my products in the bundles look exactly the way I need them to be. For me the support was most important. I will now have to see how my clients like the new bundles....hope to sell lots.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such wonderful feedback, we're so pleased our live chat support sets us apart from the other bundling apps you've tried! We're so excited to see you sell more of your beautiful singing bowls per order, and feel free to get back in touch if you need anything else. Thanks again, and take care!

5 / 5 Share

April 29, 2021

Génial ! Equipe très disponible pour m'aider ! J'ai utilisé l'application pour creer des packs à personnaliser c'est parfait !

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir partagé vos commentaires, c'était un plaisir d’aider à mettre en place votre bundle! Si vous avez besoin d'informations complémentaires, n'hésitez pas à nous contacter - merci encore et bonne journée!

5 / 5 Share

March 24, 2021

Easy to use, great guidelines. And if you get stuck somewhere - their customer support is exceptional! The have helped me in a matter of minutes and were very nice about it.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for your review for Bundle Builder and our customer service! Best of luck with the bundles, and we are here should you ever need us :)

5 / 5 Share

March 18, 2021

Great app, perfect for what we needed. Had a few teething issues trying to get it to implement with our theme but the support team were really helpful and fixed all the issues we found. Would recommend.

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello Baa Baby - Thanks for the review and for using Bundle Builder! We are always happy to help, and will be on hand if you need any further support. Best of luck with the bundles :)