Bundle Bear ‑ Volume Discounts
The Shopify App has received a mix of positive and negative reviews. Positive aspects include excellent customer service with specific mentions of helpful and fast support agents like Maria, Abuzar, and Itai. Users appreciate the app's functionality in creating bundles and discounts, as well as its impact on increasing sales and average order value. However, some negative feedback revolves around issues with billing, occasional technical glitches, and challenges in integrating the app seamlessly with existing themes. There are also concerns about the app randomly going down and causing disruptions to discount codes, leading to abandoned checkouts and customer dissatisfaction.
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Had a small issue, Maria was so helpful and had wonderful communication throughout our conversation. We are running as normal with their help! Thank you Bundle Bear team!
We have been charged just for installation twice and we install the app right away but it was not mentioned anywhere that we will be charge on installation only. request you to refund the same on prioirty as we do not find any point of support for this app. Shopify is also not responding on these charges. Please contact us 8700544280
We saw your review of the Bundle Bear app and wanted to assist you. When you installed the app from the Shopify app store, the terms included a 14-day trial period, and you have been using the app for 15 days. At this time, there have been no transactions from your store. That said, we have added app credits to your account, which you can apply toward your future billing. We also send you an email to: [email protected] Thank you, Conversion Bear team.
Maria is an excellent agent. Always providing the best solution and fast too. Give her bonus. TQ
Works good, sometimes when you want to allow your customers to use multiple discount codes, only BUNDLE is shown. So you don't know if it was a mistake or which other discount code has been used. 5* if this issue will be fixed one day.
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