All reviews

Rating Breakdown

  • 5
    93% (139 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (7 ratings)

Reviews with Text

  • 98% (147)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2024

The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!

Store

OG Pak

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 10, 2024

This app has potential, but it uses its own propriety technology vs. integrating with the Theme. We encountered enormous difficulty trying to get it to work, having nuanced conflicts other installed apps and never finding a good solution. The support team spent time trying to sort it out, so providing 2 stars here exclusively for their persistence. But we needed to use another bundle app that works more fluidly with the theme out of the box.

Using app

8 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 2, 2024

Great customer service, got my bundles fixed up

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2024

awesome customer service

Store

tidiee

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2024

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Maria was kind and helpful. She fixed my errors and was able do it quick without needing much explanation.

Store

Zalora

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Great service, nice app that is working really well.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

Amazing app with amazing customer support they reply super fast and they can fix everything

Using app

28 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 17, 2024

Support Name Itai is absolutley the best! They have 24/7 reliable support

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 15, 2024

So far so good. Still in testing phase to see if the app increases my add to cart.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Please let us know if you would like the team to look at your Bundles to give some advice and tips on how to grow your bottom line!

1 / 5 Share

May 15, 2024

Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online. Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without a solution or even a reply. They change settings on the app without telling or consulting with you, despite being told not to do so.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 9, 2024

very good support thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. I will pass your message on to the support team who are always delighted to help!

5 / 5 Share

April 19, 2024

Great experience using this app and can bundle all of my products easily. I ran into a small issue and their team fixed it in a matter of minutes and we're great to work with. Thanks Abuzar for the help!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We so happy to hear you got the support you needed, please let us know if you need further help with anything. Thank you for your kind review, and happy selling!

5 / 5 Share

April 18, 2024

Very happy with their new CS agent; Itai. very helpful and directly available on European hours.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Itai is a rockstar! Thank you for your kind review and words. Our team is always available to help

5 / 5 Share

April 17, 2024

Me costo configurarlo por la cantidad de variantes que teniamos por producto pero gracias a la ayuda de MARIA pudimos solucionarlo. gracias !

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind review! Here's to many more sales!

5 / 5 Share

March 23, 2024

Love this app! We have used Bundle Bear for quite a while and it has added a lot of revenue to our shop. Customer service is stellar--fast and always so helpful. Highly recommend!

Using app

About 2 years

Total reviews

35

Average rating

4.7

Developer Reply

Thank you Thumbpro team! We love your store! Our team is always on standby to help! Happy Bundle 🐻 selling :)

5 / 5 Share

March 13, 2024

Good app. Good support team to solve the issue.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Heres to many more Bundle sales! I will pass your kind words onto the support team

5 / 5 Share

March 12, 2024

A game-changer for our site! Since adding the app our sales have increased drastically, and the support are beyond fantastic, literally any time I ask them to take a look (we changed our themes over) it was completed within the hour! Incredible!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We so happy to hear it! Any theme change or strategic shift you have, our team is excited to help and be a part of your journey :) Happy selling!

5 / 5 Share

March 11, 2024

Easy to set up. We have been using for our Canadian website now we also got for our US store.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

TreeHelp team thank you for your kind review! Happy selling in all your stores!

5 / 5 Share

Feb. 26, 2024

Bundle Bear is great and customer service is very helpful and responsive.

Using app

7 days

Total reviews

6

Average rating

5.0