All reviews

Rating Breakdown

  • 5
    88% (58 ratings)
  • 4
    5% (3 ratings)
  • 3
    3% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2023

Great customer service, quick to respond and help with my customisation questions. Easy to use tool, highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Been using this app for near on 2 years. Very stable. Does what we need it to do and support is great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great app. Works like a charm!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! :-)

5 / 5 Share

July 17, 2023

The app is essential to our business. Works great and has generated lots of revenue. Also, when issues arise as most apps do, tech support is top-notch! responsive, knowledgeable, and courteous. definitely worth downloading.

Using app

8 months

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for your 5-star review! :-)

5 / 5 Share

July 12, 2023

Working primarily with on demand apparel, using screenprint transfers of limited quantities. I wanted to ensure my customers had access to a large range of apparel style and color options. Being unsatisfied with the variant limitations and variant apps, I began looking for another option without sacrificing productivity or customer satisfaction. BYOB has not only allowed me to achieve the most ideal functionality of the goal but any time I have reached out for support, instructions, and advice, they have very quickly replied and offered support beyond expectations. My customers are happy and so am I! Very well worth it!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We'll continue to improve the app!

5 / 5 Share

June 8, 2023

This is the best app to build your own bundles. Customer support is very helpful, they helped me with anything I needed!

Using app

26 days

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your 5-star review! :-)

5 / 5 Share

May 15, 2023

Work's great! The support they provide is excellent as well. I would recommend this app to anyone looking to increase sales with bundles.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2023

Powerful app with a helpful support team! We've launched our BYOB scared of possible glitches with our ERP system but they have guided us for every question we had in our setup process. Support is quick to solve and explain so every interaction is also a learning opportunity. What a relief to be using this app!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your 5-star review!

5 / 5 Share

April 27, 2023

Great, intuitive app. BYOB has helped us seamlessly integrate our Shopify with a wholesale experience that customers love. This has help us convert independents across the US and improved our repeat purchase rates from those independents. Benny, the founder is also highly responsive and on multiple occasions has built custom functionality into our bundle builder page for us. I highly recommend this app for anyone looking to run wholesale away from Faire.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

EXCELLENT app. Capable of everything we needed and the support for customization is amazing. Highly recommend.

Store

Tabeeze

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 10, 2023

Very good app. Also, the support is first class. Best support I've ever encountered on a Shopify app. Benny is amazing!! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Customer service is second to none. We searched high and low for an app that did what we needed. Highly recommend.

Store

Swygge

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2023

After working with BYOB support they have fixed the issues we were having with shipping. Once the issue was completely understood, it took a few weeks to get a workable fix. Though I couldn't be happier. BYOB works perfectly and is the BEST build-your-own bundle system I have found.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

No, the customers are only paying for the items they order. Only AFTER the order is paid, individual items are added to the order. Also, the shipping fee is not recalculated after the order is edited. Therefore, the customers don't pay extra shipping fees. I think you should pair the bundle with a discount code. With discount code mode, only individual items are added to the cart. This mode can easily integrate with various inventory systems since everything is Shopify-native: https://support.ilovebyob.com/article/188-what-is-discount-code-bundle You can also try the latest feature - auto-fulfill bundle items. The bundle items are marked as fulfilled during the order edit process. They will be excluded from shipping. According to my tests, the total weight only includes the individual items + package, whether you are buying a single label or multiple labels. For more info, please refer to this article: https://blog.ilovebyob.com/beta-autofulfill-bundle/

5 / 5 Share

Dec. 20, 2022

This app is brilliant and the developer support is excellent. I've used quite a few bundling apps over the years and this is my favourite. The features are excellent, it works very well and the ability to edit the design within the Shopify editor is great. Benny has been super helpful with tweaking the custom css when we've had some challenges in getting the app working just right for our store. I highly recommend trying this app if you need to bundle products together.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review!

5 / 5 Share

Nov. 23, 2022

Great & simple app. Developers are extremely responsive & helpful. Even with custom CSS they always have a solution to my issues. Highly recommend!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

This app is great! Although it didn't work on my store due to the conflict with another app I have installed, Benny is super great to work with, and I think if your store has fewer products, this app can really help boost sales. I highly recommend this app.

Using app

6 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 27, 2022

Great and easy app to integrate onto my site! I had a little hiccup with my variants showing on the bundle page, so I reached out to support. Keep in mind, I'm only paying for the lowest tier $20/mo. Their support is based in Hong Kong (GMT+8), whereas I'm based in the US (GMT-7). They got back to me in less than 24 and resolved it within that time frame. Thank you so much for a great app and customer service!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Indeed, one of the challenges is to handle the opposite timezone of oversea customers. We've been working hard to streamline the process so it doesn't go back and forth for a long time. Hope our service can help you achieve your goal :-)

5 / 5 Share

Sept. 8, 2022

Very cool app, super sharp customer experience AND helped us with better inventory management tracking.

Store

Ri’s

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

I use this app to offer my customers a bundling option to save, which overall increases the basket size. Very simple interface and integration. Idiot proof! Works perfect.

Using app

About 1 year

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for your review. We'll continue to improve BYOB!

5 / 5 Share

Aug. 20, 2022

Great app and helpful customer service! I had a hard time fixing something and granted them access - they did the leg work for me to help me out.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. I'm happy to help. We'll continue to roll out new features. Stay tuned!