BYOB ‑ Build Your Own Bundles
BYOB ‑ Build Your Own Bundles
Rating
4.7
feedback
60
chart
#1,721
All reviews
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March 3, 2023
After working with BYOB support they have fixed the issues we were having with shipping. Once the issue was completely understood, it took a few weeks to get a workable fix. Though I couldn't be happier. BYOB works perfectly and is the BEST build-your-own bundle system I have found.
No, the customers are only paying for the items they order. Only AFTER the order is paid, individual items are added to the order. Also, the shipping fee is not recalculated after the order is edited. Therefore, the customers don't pay extra shipping fees. I think you should pair the bundle with a discount code. With discount code mode, only individual items are added to the cart. This mode can easily integrate with various inventory systems since everything is Shopify-native: https://support.ilovebyob.com/article/188-what-is-discount-code-bundle You can also try the latest feature - auto-fulfill bundle items. The bundle items are marked as fulfilled during the order edit process. They will be excluded from shipping. According to my tests, the total weight only includes the individual items + package, whether you are buying a single label or multiple labels. For more info, please refer to this article: https://blog.ilovebyob.com/beta-autofulfill-bundle/
Dec. 20, 2022
This app is brilliant and the developer support is excellent. I've used quite a few bundling apps over the years and this is my favourite. The features are excellent, it works very well and the ability to edit the design within the Shopify editor is great. Benny has been super helpful with tweaking the custom css when we've had some challenges in getting the app working just right for our store. I highly recommend trying this app if you need to bundle products together.
Thank you so much for your 5-star review!
Dec. 6, 2022
FRAUD! This app doesnt work and they have absolutely no customer support whatsoever. I have to get Shopify support to try and help me contact someone from the app and all they told me was to hire a professional developer to get it working. BUYER BEWARE!
Here's my reply: 1. You installed the app and requested local support. I've replied to you that we couldn't work at your pace since our timezone is different. But you keep submitting multiple tickets every day via Shopify/our helpdesk. I tried to refer you to other alternatives since day 1 and you refused. I even work on Saturday to assist you, which is not our normal work day. But you keep complaining till Sunday. We cannot work 7 x 24 like Shopify. At least, you should have planned ahead of time instead of sending a last-minute notice to an app developer working together for a few days only. Please be respectful to other companies not working in your area If you claim that we offer no customer support, I'm willing to open all of your tickets and our replies to the public. These tickets are passing through Shopify support as well. 2. You asked us to set up the bundle for you, and you don't even bother to provide the bundle name, description, banner image, collections, etc. Please note that we are only an app developer. We do help merchants set up bundles but we are not responsible to manage your store business. We cannot prepare these data because we are not a full-service agency. Honestly, I can't guess what you want 3. You mention that you want the bundle to be live in a day or two. When the bundle is published, the bundle is live. Customers can visit the bundle product in the store. I am not sure why it's not "live". Once again, I asked you what is the meaning of bundle being live and you refuse to tell me what is your meaning of "live".
Nov. 9, 2022
This app is great! Although it didn't work on my store due to the conflict with another app I have installed, Benny is super great to work with, and I think if your store has fewer products, this app can really help boost sales. I highly recommend this app.
Nov. 8, 2022
I received a message telling me that I had uninstalled the BYOB app on November 3rd and I replied that I had not uninstalled anything. 5 days later I still have not received an answer and there seems to have been a bug because I no longer have the BYOB app. I would like to have an answer and that you fix the problem because I spent a lot of time to configure everything. Thanks
Hi, I'm sorry to hear your app was uninstalled. From the Shopify record, I can see that you uninstalled the app on 4th November. Did you have other colleagues or Shopify partners deleting the app before? FYI our app doesn't have a feature to automatically remove the app from a store. Also, we don't delete the app on behalf of any users. All users must remove the app from the Shopify admin => app list. Honestly, I have no idea why it happened. If you are still interested in the app, you can reinstall it. At the moment of writing, we don't delete the bundle data even if the users delete the app. So users reinstalling the app should be able to activate the bundles immediately
Sept. 5, 2022
I use this app to offer my customers a bundling option to save, which overall increases the basket size. Very simple interface and integration. Idiot proof! Works perfect.
Thank you for your review. We'll continue to improve BYOB!
Aug. 20, 2022
Great app and helpful customer service! I had a hard time fixing something and granted them access - they did the leg work for me to help me out.
Thank you for your review. I'm happy to help. We'll continue to roll out new features. Stay tuned!
July 18, 2022
We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!
Thank you for your review! I'm happy to help. Let me know if you have any suggestions
June 16, 2022
Fantastisk app, riktigt snygg och grym för att vara flexibel och låta kunden bygga sin helt egen bundle. Supporten är fantastisk, vi fick hjälp med massor av custom saker som gjorde att den blev helt perfekt för vår butik. Rekommenderas.
April 8, 2022
The App works great and has a nice design as well which suits our store nicely. Also the support is amazing. Anything specific you ask for can be made possible and the answer rate is great. Can only recommend this app.
March 24, 2022
This is the perfect app for mix and match bundles. Very straightforward to use, great design and the support is outstanding. Very responsive, so helpful and thorough. Thank you
Jan. 10, 2022
Great app! We used this for a sale we came up with pretty last minute. Onboarding and support have been great. We generated about $1300 through the app and sale.
Thank you for your reviews! I'm happy to see that you find our app useful. In 2022, We'll continue adding more features to drive more sales for our merchants. Looking forward to seeing more orders from your store. Good luck in the new year!
Jan. 3, 2022
I researched 31 different bundle apps and found that BYOB is the best bundle app for my business for many reasons. Benny the developer behind BYOB is courteous, fast to respond, and constantly enhances the BYOB app. One of the main issues we had with the various bundle apps available was the conflicts with our wholesale app. BYOB does not conflict with it. If you are going to use a Bundle App make sure it does not use "Draft Orders" or you will have a conflict with not just wholesale apps but many other apps as well. Other apps would have issues with generating the packing slip. Benny saw the issues I was having and we talked through how to make it work and it does! He has even gone in and made a few tweaks for us. If you are thinking about allowing customers to build their own bundle use BYOB.
Using app
6 months
Total reviews
7
Average rating
5.0
Thanks so much for your review! I'll continue improving the app in the new year. Good luck in 2022! Looking forward to seeing more orders from your store
Nov. 17, 2021
I have been looking for this kind of APP for a while and finally found it! I love its simplicity and functionality. During my testing, I did communicate with Benny and requested a couple of enhancements to the APP and they obliged! Within a couple of days, my requests were implemented and rolled out. Great attention and Service. Highly recommend.
Thank you for your review. Your input is very useful to improve the app! I've learned a lot!
Oct. 16, 2021
After my old bundle builder stopped working as well as it used to I was back on the App market. I needed a bundle builder that allowed discounts... these are very hard to find! The set up for this is SO EASY. Benny was on hand for my questions and we are going to work together to get the builder working the best for my website. Great app.
Oct. 6, 2021
We Love this Bundle App. Its work very well and the support is very fast. Creating the bundle is very clear and easy.
Thank you for your review! Looking forward to seeing your orders.
Sept. 18, 2021
First bundle app out of many that is working well for what we needed in custom bundles. I really need an app like this that also offers a subscription option before adding to cart. I keep trying to find compatible apps but no luck. Without that issue I'd give it 5 stars.
Thanks for your review! Actually, our app listing doesn't mention subscription feature at all. It's not a feature covered currently. As we contact subscription app developers, turns out many of them don't offer a way to integrate Given that Shopify has just released the subscription api in Jan 2021, and BYOB is primarily targeting at custom bundling but not subscription (released in late April 2021), I would say that it's NOT an issue but rather a missing feature. We'll stay tuned with the latest api changes and look for potential integration opportunities. Thanks for your opinion once again!
Sept. 15, 2021
It did exactly what I needed, and when I had an issue because of multiple shipping warehouses they answered quickly and explained the issue. They offered to do some custom fixes but I was able to fix it myself with a simple addition to my shipping details in my shop settings. Awesome service and clear explanations!
Aug. 23, 2021
This app is easy to use for any online store no matter big sizes or smaller sizes. We had some questions but Benny sorted them for us immediately. He always replied to us very quickly and even offered us customized service. A big thump up to Benny and his team. Highly recommended.
Thank you for your review! I am happy to help :-)