BYOB ‑ Build Your Own Bundles
BYOB ‑ Build Your Own Bundles
Rating
4.8
feedback
66
chart
#1,997
All reviews
Rating Breakdown
Review RSS Feed
Sept. 27, 2022
Great and easy app to integrate onto my site! I had a little hiccup with my variants showing on the bundle page, so I reached out to support. Keep in mind, I'm only paying for the lowest tier $20/mo. Their support is based in Hong Kong (GMT+8), whereas I'm based in the US (GMT-7). They got back to me in less than 24 and resolved it within that time frame. Thank you so much for a great app and customer service!
Thank you for your review! Indeed, one of the challenges is to handle the opposite timezone of oversea customers. We've been working hard to streamline the process so it doesn't go back and forth for a long time. Hope our service can help you achieve your goal :-)
Sept. 8, 2022
Very cool app, super sharp customer experience AND helped us with better inventory management tracking.
Sept. 5, 2022
I use this app to offer my customers a bundling option to save, which overall increases the basket size. Very simple interface and integration. Idiot proof! Works perfect.
Thank you for your review. We'll continue to improve BYOB!
Aug. 20, 2022
Great app and helpful customer service! I had a hard time fixing something and granted them access - they did the leg work for me to help me out.
Thank you for your review. I'm happy to help. We'll continue to roll out new features. Stay tuned!
July 28, 2022
Works great, I can do what I wanted and it looks great on desktop and mobile. Support is very helpful.
July 18, 2022
We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!
Thank you for your review! I'm happy to help. Let me know if you have any suggestions
June 16, 2022
Fantastisk app, riktigt snygg och grym för att vara flexibel och låta kunden bygga sin helt egen bundle. Supporten är fantastisk, vi fick hjälp med massor av custom saker som gjorde att den blev helt perfekt för vår butik. Rekommenderas.
May 25, 2022
The app is great and so is the support! Benny is super quick to reply and very helpful and is constantly evolving this app.
April 8, 2022
The App works great and has a nice design as well which suits our store nicely. Also the support is amazing. Anything specific you ask for can be made possible and the answer rate is great. Can only recommend this app.
March 24, 2022
This is the perfect app for mix and match bundles. Very straightforward to use, great design and the support is outstanding. Very responsive, so helpful and thorough. Thank you
March 23, 2022
Before I used another bundle builder app, I could not use the promo code. BYOB solves my problem now on bundle offers; my customers can use their promo code. I had some difficulty setting up the bundle builder, but Benny helped me solve my problem. Thanks a lot, Benny, for your help.
Jan. 10, 2022
Great app! We used this for a sale we came up with pretty last minute. Onboarding and support have been great. We generated about $1300 through the app and sale.
Thank you for your reviews! I'm happy to see that you find our app useful. In 2022, We'll continue adding more features to drive more sales for our merchants. Looking forward to seeing more orders from your store. Good luck in the new year!
Jan. 3, 2022
I researched 31 different bundle apps and found that BYOB is the best bundle app for my business for many reasons. Benny the developer behind BYOB is courteous, fast to respond, and constantly enhances the BYOB app. One of the main issues we had with the various bundle apps available was the conflicts with our wholesale app. BYOB does not conflict with it. If you are going to use a Bundle App make sure it does not use "Draft Orders" or you will have a conflict with not just wholesale apps but many other apps as well. Other apps would have issues with generating the packing slip. Benny saw the issues I was having and we talked through how to make it work and it does! He has even gone in and made a few tweaks for us. If you are thinking about allowing customers to build their own bundle use BYOB.
Using app
Over 2 years
Total reviews
7
Average rating
5.0
Thanks so much for your review! I'll continue improving the app in the new year. Good luck in 2022! Looking forward to seeing more orders from your store
Nov. 19, 2021
This app has made the bundling process much easier. It allows me to see the individual products that customers choose, rather than just the bundle, on the packing slip. Very helpful for filling orders and managing inventory!
Nov. 17, 2021
I have been looking for this kind of APP for a while and finally found it! I love its simplicity and functionality. During my testing, I did communicate with Benny and requested a couple of enhancements to the APP and they obliged! Within a couple of days, my requests were implemented and rolled out. Great attention and Service. Highly recommend.
Thank you for your review. Your input is very useful to improve the app! I've learned a lot!
Nov. 1, 2022
After using this app for more than a few months, I have to say that it has increased my AOV by 30%. It needed tinkering in the beginning because of a known issue which occasionally affects conversions but the development team is good at giving tips to alleviate the issue. Completely worth the money and after using it for three months, I am now at the upper limit of how many bundles I can sell before upgrading. It's free until you get 30 bundles a month, after which you must pay 20.00$. Totally worth it! They removed the free subscription so since my business is a fair bit seasonal it wasn't worth it. Also, the bug that prevents the bundle from being loaded promptly in cart has made me lose a lot of sales. Developer says it's a limitation from Shopify's platform so it cannot be fixed. Ok, well, if it can't be fixed I'm not going to wait around and hope it ever does. I substituted this app with Shopify's free automatic discounts and it is perfect.
Thank you for your review. It's a known issue of Shopify: https://support.ilovebyob.com/article/167-why-is-it-showing-0-price-and-no-product-image-on-the-cart-page Since Shopify is loading something at the back, we can't speed up the process. If we greatly increase the waiting time, the customers are going to leave and the conversion rate is dropped too. We'll try to slightly increase the waiting time and keep notice of any possible remedy. By the way, I've also replied to your questions in the emails. Not sure if you check them yet. I am sorry to see you have a lowered conversion rate. As a Shopify Partner, we are trying hard to improve the ecosystem and most importantly help the merchants to succeed. However, we cannot fix some platform issues occasionally. Having said so, we will continue to improve the products and the user experience. Once again, thank you for your opinions. I'll definitely take note of your reviews
Nov. 9, 2021
This app works well and is easy to install. This app does what it claims to do. You can create bundled products; however, the products are minimal and have few options. I recommend this app to all. https://www.kinkytoy.store
Thank you for your review. Can you describe where you find the products are minimal and have few options? If you can send us more information about the issue, we can help you to resolve it
Oct. 16, 2021
After my old bundle builder stopped working as well as it used to I was back on the App market. I needed a bundle builder that allowed discounts... these are very hard to find! The set up for this is SO EASY. Benny was on hand for my questions and we are going to work together to get the builder working the best for my website. Great app.
Oct. 8, 2021
Great app, amazing customer service, Benny is always there to help and always replies. I hope the app keeps growing
Oct. 6, 2021
We Love this Bundle App. Its work very well and the support is very fast. Creating the bundle is very clear and easy.
Thank you for your review! Looking forward to seeing your orders.