All reviews

Rating Breakdown

  • 5
    88% (56 ratings)
  • 4
    5% (3 ratings)
  • 3
    3% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
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5 / 5 Share

Sept. 5, 2022

I use this app to offer my customers a bundling option to save, which overall increases the basket size. Very simple interface and integration. Idiot proof! Works perfect.

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your review. We'll continue to improve BYOB!

5 / 5 Share

Aug. 20, 2022

Great app and helpful customer service! I had a hard time fixing something and granted them access - they did the leg work for me to help me out.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. I'm happy to help. We'll continue to roll out new features. Stay tuned!

5 / 5 Share

July 28, 2022

Works great, I can do what I wanted and it looks great on desktop and mobile. Support is very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 18, 2022

We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! I'm happy to help. Let me know if you have any suggestions

5 / 5 Share

June 16, 2022

Fantastisk app, riktigt snygg och grym för att vara flexibel och låta kunden bygga sin helt egen bundle. Supporten är fantastisk, vi fick hjälp med massor av custom saker som gjorde att den blev helt perfekt för vår butik. Rekommenderas.

Store

Rawnice

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 25, 2022

The app is great and so is the support! Benny is super quick to reply and very helpful and is constantly evolving this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

The App works great and has a nice design as well which suits our store nicely. Also the support is amazing. Anything specific you ask for can be made possible and the answer rate is great. Can only recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

This is the perfect app for mix and match bundles. Very straightforward to use, great design and the support is outstanding. Very responsive, so helpful and thorough. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Before I used another bundle builder app, I could not use the promo code. BYOB solves my problem now on bundle offers; my customers can use their promo code. I had some difficulty setting up the bundle builder, but Benny helped me solve my problem. Thanks a lot, Benny, for your help.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app! We used this for a sale we came up with pretty last minute. Onboarding and support have been great. We generated about $1300 through the app and sale.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your reviews! I'm happy to see that you find our app useful. In 2022, We'll continue adding more features to drive more sales for our merchants. Looking forward to seeing more orders from your store. Good luck in the new year!

5 / 5 Share

Jan. 3, 2022

I researched 31 different bundle apps and found that BYOB is the best bundle app for my business for many reasons. Benny the developer behind BYOB is courteous, fast to respond, and constantly enhances the BYOB app. One of the main issues we had with the various bundle apps available was the conflicts with our wholesale app. BYOB does not conflict with it. If you are going to use a Bundle App make sure it does not use "Draft Orders" or you will have a conflict with not just wholesale apps but many other apps as well. Other apps would have issues with generating the packing slip. Benny saw the issues I was having and we talked through how to make it work and it does! He has even gone in and made a few tweaks for us. If you are thinking about allowing customers to build their own bundle use BYOB.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your review! I'll continue improving the app in the new year. Good luck in 2022! Looking forward to seeing more orders from your store

5 / 5 Share

Nov. 19, 2021

This app has made the bundling process much easier. It allows me to see the individual products that customers choose, rather than just the bundle, on the packing slip. Very helpful for filling orders and managing inventory!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I have been looking for this kind of APP for a while and finally found it! I love its simplicity and functionality. During my testing, I did communicate with Benny and requested a couple of enhancements to the APP and they obliged! Within a couple of days, my requests were implemented and rolled out. Great attention and Service. Highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Your input is very useful to improve the app! I've learned a lot!

3 / 5 Share

Nov. 1, 2022

After using this app for more than a few months, I have to say that it has increased my AOV by 30%. It needed tinkering in the beginning because of a known issue which occasionally affects conversions but the development team is good at giving tips to alleviate the issue. Completely worth the money and after using it for three months, I am now at the upper limit of how many bundles I can sell before upgrading. It's free until you get 30 bundles a month, after which you must pay 20.00$. Totally worth it! They removed the free subscription so since my business is a fair bit seasonal it wasn't worth it. Also, the bug that prevents the bundle from being loaded promptly in cart has made me lose a lot of sales. Developer says it's a limitation from Shopify's platform so it cannot be fixed. Ok, well, if it can't be fixed I'm not going to wait around and hope it ever does. I substituted this app with Shopify's free automatic discounts and it is perfect.

Using app

About 1 year

Total reviews

4

Average rating

2.5

Developer Reply

Thank you for your review. It's a known issue of Shopify: https://support.ilovebyob.com/article/167-why-is-it-showing-0-price-and-no-product-image-on-the-cart-page Since Shopify is loading something at the back, we can't speed up the process. If we greatly increase the waiting time, the customers are going to leave and the conversion rate is dropped too. We'll try to slightly increase the waiting time and keep notice of any possible remedy. By the way, I've also replied to your questions in the emails. Not sure if you check them yet. I am sorry to see you have a lowered conversion rate. As a Shopify Partner, we are trying hard to improve the ecosystem and most importantly help the merchants to succeed. However, we cannot fix some platform issues occasionally. Having said so, we will continue to improve the products and the user experience. Once again, thank you for your opinions. I'll definitely take note of your reviews

4 / 5 Share

Nov. 9, 2021

This app works well and is easy to install. This app does what it claims to do. You can create bundled products; however, the products are minimal and have few options. I recommend this app to all. https://www.kinkytoy.store

Using app

About 2 months

Total reviews

72

Average rating

4.7

Developer Reply

Thank you for your review. Can you describe where you find the products are minimal and have few options? If you can send us more information about the issue, we can help you to resolve it

5 / 5 Share

Oct. 16, 2021

After my old bundle builder stopped working as well as it used to I was back on the App market. I needed a bundle builder that allowed discounts... these are very hard to find! The set up for this is SO EASY. Benny was on hand for my questions and we are going to work together to get the builder working the best for my website. Great app.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Great app, amazing customer service, Benny is always there to help and always replies. I hope the app keeps growing

Store

VMUG

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

We Love this Bundle App. Its work very well and the support is very fast. Creating the bundle is very clear and easy.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Looking forward to seeing your orders.

4 / 5 Share

Sept. 18, 2021

First bundle app out of many that is working well for what we needed in custom bundles. I really need an app like this that also offers a subscription option before adding to cart. I keep trying to find compatible apps but no luck. Without that issue I'd give it 5 stars.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! Actually, our app listing doesn't mention subscription feature at all. It's not a feature covered currently. As we contact subscription app developers, turns out many of them don't offer a way to integrate Given that Shopify has just released the subscription api in Jan 2021, and BYOB is primarily targeting at custom bundling but not subscription (released in late April 2021), I would say that it's NOT an issue but rather a missing feature. We'll stay tuned with the latest api changes and look for potential integration opportunities. Thanks for your opinion once again!

5 / 5 Share

Sept. 15, 2021

It did exactly what I needed, and when I had an issue because of multiple shipping warehouses they answered quickly and explained the issue. They offered to do some custom fixes but I was able to fix it myself with a simple addition to my shipping details in my shop settings. Awesome service and clear explanations!

Using app

1 day

Total reviews

2

Average rating

5.0