All reviews

Rating Breakdown

  • 5
    97% (274 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Store

MaxFuel

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Awesome app and really helpful support. Would definitely recommend!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

PARFAIT

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app does exactly what we wanted. It allows a little offer after a product is added to cart, which has allowed us to get a little bump on AOV, it's also been useful for post purchase upsell, although we're still figuring out the best offers for our customers. Customer support are awesome and Lucia was MEGA helpful and you can tell they really want us to succeed as a business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app! Easy to use and quick help if there's anything :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Really great support, tried all the upsell apps on shopify and seriously this is the best.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Amazing - works solidly with my theme as well, unlike some of the competition. Support is also stunning, they changed the look to a perfect match with the theme!

Using app

9 days

Total reviews

21

Average rating

4.3

5 / 5 Share

Oct. 25, 2024

awesome app!! support is the most helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Best customer support ever

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Fast. Look awesome. Great Support. Love it!

Store

NEXII

Using app

About 3 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 11, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Absolutely delighted with this app. I needed an app the did Digital upselling and they did. I needed an app toshow the upsell either on the product or cart page and they did. A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!

Using app

13 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

Using app

About 3 hours

Total reviews

14

Average rating

3.9

5 / 5 Share

Sept. 20, 2024

Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see. I am glad the issue got fixed. (really fast) I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.

Store

Beldeur

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We are happy with this app and top customer support, Alex helped me with some customizations and we are happy with the results

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Extremely high value app thats a no-brainer. Love love love the app! The support is also top notch!

Using app

About 1 month

Total reviews

31

Average rating

4.4

4 / 5 Share

Aug. 29, 2024

the customer support is super thanks a lot

Using app

About 1 month

Total reviews

1

Average rating

4.0