All reviews

Rating Breakdown

  • 5
    97% (282 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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4 / 5 Share

March 13, 2025

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store, price is relatively high, so that's why I give it a 4/5. But would recommend, as it is already working for us.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2025

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

Great support, immediately helped incorporate our brand colours into buttons and really pleasant to talk to.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Fantastic app and fantastic support - highly customizable and offers a fast option to upsell products to our customers without affecting the structure of our product pages. We spoke with Emmanuel who was very understanding and quick to help with any questions we had.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

FUnktionier gut und sieht hübsch aus!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

After trying and using many upsell apps, I decided to use Candy Rack for my 4 stores. The app is easy to use, has good UI and UX, and a good conversion rate. The support team replied to me quickly and solved all my problems. Thanks. Recommendation app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Excellent technical service that goes in depth to solve any issues. Special thanks to you Alex D. for being able to solve complex issues on our store, you have been a great help already!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

great Customer service

Store

ALUMA

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

It is a great application. Its interface is very useful and understandable. You can easily do what you want. Also, if you have any problems, customer service responds immediately and solves your problem quickly. You can choose it with ease.

Store

ErraCo

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Store

MaxFuel

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Awesome app and really helpful support. Would definitely recommend!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

PARFAIT

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app does exactly what we wanted. It allows a little offer after a product is added to cart, which has allowed us to get a little bump on AOV, it's also been useful for post purchase upsell, although we're still figuring out the best offers for our customers. Customer support are awesome and Lucia was MEGA helpful and you can tell they really want us to succeed as a business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app! Easy to use and quick help if there's anything :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Really great support, tried all the upsell apps on shopify and seriously this is the best.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Amazing - works solidly with my theme as well, unlike some of the competition. Support is also stunning, they changed the look to a perfect match with the theme!

Using app

9 days

Total reviews

21

Average rating

4.3

5 / 5 Share

Oct. 25, 2024

awesome app!! support is the most helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0