Candy Rack | All‑in‑One Upsell

Dec. 13, 2021

Love it! Use it for many years. Great app with best Customer support! Fast and easy. 5 STARS! Best app in my store

Dec. 8, 2021

Great app. I basically let it run by itself with automatic suggestions, works pretty well. It largely covers the cost of the app. And the support is great !

Dec. 5, 2021

[Update: The team got back to us shortly after we posted our review, to make sure what makes us leave and see if they can help. This deserves one more star (3 to 4). Good work guys.] The app works well, and it's probably the best integrated pop-up upsell we've tried so far. However, aside from the aesthetics, our upsell doesn't convert any more with this app than it did with the previous (free) app. We would stay with this app if the price was more acceptable. So far, this app has cost us more than the money it brings in. We would really like to see a smaller plan for smaller stores, or even better, "FREE until our upsells cover the cost of the app each month" so that you only pay when it makes you money. Unfortunately, we're going to stop using it and go back to our old free app, which isn't as pretty, but converts just as well.

Nov. 22, 2021

The best customer support team, I have received. Tom was very helpful, patient, and intelligent. Thank you, guys. I recommend this app. The app works amazingly. One of the best upsell apps out there.

Nov. 3, 2021

Just started using the app. It's easy to install and use. The customer service and support team are great!

Oct. 20, 2021

This app is brilliant to use if you are stuck with products that do not sell well by their own. I was stuck with products for a long time, until I got the idea that it might be clever to offer a "surprise" to a low price in an upselling manner. But how do I do this in a practical way? For me the answer would be Candy Rack! To my delight, this worked well with Candy Rack, so now I am very happy that the products I have been stuck with for a long time are finaly selling. I will also give some extra credits to the awesome customer service. Very helpfull indeed, and I am for sure going to continue using Candy Rack and optimize my store further as soon as I have sold out the stocks that is my first priority to sell out.

Oct. 18, 2021

Best Upsell app ever. Easy to set up and customer support is superb. I highly recommend Candy rack for anyone who want to increase their AOV

Sept. 20, 2021

Best upsell on the market, look no further. Excellent service as well. Had another app interfering with Candy Rack and they fixed it really fast.

Sept. 14, 2021

We struggled to find an app like this that was both user friendly, and easy to integrate & install (we've got a complex, custom theme). Candy Rack was able to do both and more - it's really great, and the analytics are clear and simple. One of the top apps I'd recommend to any store owner - We've already increased AOV by 5% - 10%!

Sept. 14, 2021

Awesome app — does everything you needed to do if you're just looking for a simple upsell. However, the support experience is the best you will ever find on any tech platform. You will feel like they work for you. Fast, accurate, thorough.

Sept. 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

Sept. 6, 2021

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Sept. 2, 2021

Couldn't be happier with the customer service! Lucia was not only quick to fix my problems but also customized the pop-ups in my store. Great work, thank you!

Aug. 31, 2021

I would give their support 10 stars if Shopify allows. Candy Rack's support is truly excellent. Lucia went above and beyond to offer her expertise on upselling strategies, tweak the look of the upsell pop-up for us and iron out some other issues for us.

Aug. 28, 2021

This app is extremely powerful if you utilize it correctly. Highly recommended and lightning fast support!

Aug. 27, 2021

I've only good things to say about the service and the app! 1 week into my trial. Contacted support to customise the upsell . Santiago attended to me and he was super awesome, so helpful and quick to offer solutions and he did such a nice upsell customisation for my store

Aug. 25, 2021

The setup of the different upsell options is very easy and yet sophisticated. Possibility to customize the pop-up design is a plus too. The support I received from Lucia by Digismoothie when facing a small issue was excellent, she provided very helpful insights. Truly recommend :)

Aug. 22, 2021

I almost never write reviews but I had to for this app. I use both Candy Rack and Candy Cart upsell apps by Digismoothie and it has been the best decision I've made for my store. I've tried so many upsell apps and none compare to this one, the simplicity and usability of it makes it applicable to virtually all stores. Just try the app and watch your average order value increase overnight, a must have app! Incredible support team to top it off.

Aug. 22, 2021

Stayed away from upsell apps as they weren't very aesthetically pleasing but really love the design of Candy Rack and how it works with the store. An absolute pleasure to have received help from Lucia on optimising the app along the way. Highly recommended!

Aug. 22, 2021

great app with beautiful design and very good support! you can trust me it is the best upsell app on the shopify market.