All reviews

Rating Breakdown

  • 5
    98% (177 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (175)
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5 / 5 Share

Sept. 20, 2021

Best upsell on the market, look no further. Excellent service as well. Had another app interfering with Candy Rack and they fixed it really fast.

Using app

Almost 2 years

Total reviews

34

Average rating

4.9

5 / 5 Share

Sept. 14, 2021

We struggled to find an app like this that was both user friendly, and easy to integrate & install (we've got a complex, custom theme). Candy Rack was able to do both and more - it's really great, and the analytics are clear and simple. One of the top apps I'd recommend to any store owner - We've already increased AOV by 5% - 10%!

Store

Pawz

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Awesome app — does everything you needed to do if you're just looking for a simple upsell. However, the support experience is the best you will ever find on any tech platform. You will feel like they work for you. Fast, accurate, thorough.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

Store

3V Gear

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Using app

About 1 hour

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Stayed away from upsell apps as they weren't very aesthetically pleasing but really love the design of Candy Rack and how it works with the store. An absolute pleasure to have received help from Lucia on optimising the app along the way. Highly recommended!

Store

Synced

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Been using the app for 2 years. It'd pays for itself 10x over and the support is great. I'd recommend it to anyone.

Using app

About 1 year

Total reviews

13

Average rating

4.6

5 / 5 Share

Aug. 16, 2021

Great app, brilliant support. Been using this for over a year and works perfectly. Easy to set up and also real easy for customers to add extra products before going to the cart. We find this real valuable. The customer support is excellent; real quick and thorough. They have made some manual adjustments for us and when the app was conflicting with another app they did a lot of research and didn't give up on it and it got resolved! Would recommend!

Using app

About 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

July 31, 2021

Great app. Customer service is excellent, and very attentive. They pay attention to every detail and care for your interests. Also the functionality and features are probably more than you'd expect. You truly have flexibility on the implementation of this software!

Using app

About 12 hours

Total reviews

25

Average rating

3.9

5 / 5 Share

June 22, 2021

Incredible app and even better customer service. Any app company who uses intercom live chat are companies who seriously care for their customer. These guys are always available 24/7 to help, just message them via the live chat. Simply Amazing!!. The app itself is genius. Works fantastically well. Nice and simple layout without confusing customers and very very effective for upselling related products. Highly recommended app for anyone looking to upsell. 10/10 app, 10/10 customer service and 10/10 price. My favourite on Shopify by far!

Using app

21 days

Total reviews

10

Average rating

4.2

5 / 5 Share

May 30, 2021

App funktioniert super und Support ist klasse! Durch die App haben wir deutlich höhere durchschnitts Warenkörbe.

Store

Calisso

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

Great support and an effective app when it comes to Upsell, easy to use and install. I would recommend this app if you are looking for an upsell which works as a pop-up.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2021

I used this app to upsell my products and I must say that the service is amazing! They are always happy to help and go above and beyond.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2021

To me, the best pre-purchase upsell app ever! It's very easy to configure and the AOV increase is instant. And the customer support is top-notch!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2021

Great customer support and easy to understand analytics regarding our upsell and take rates. Highly recommend! We even had a site speed issue that the Candy Rack team was able to help us resolve by converting our theme code to a tag.

Store

Dosaze

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 22, 2021

The app works really well for increasing cart size. It is really easy to set up and the support team customized it to our theme right away!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2021

The upsells are easy to set up. First in Line was a great suggestion that is working well for us. Load time issues have been a problem, but tech support quickly made some changes that I hope will help.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2021

Great UpSell app, using it for over 3 months and so far I can say my order value has jumped! P.S. - Great support :))

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2021

Just installed the app, and already love it. I am confident upsell with this app will increase our turnover. The customer service was outstanding. Christian tailored the CSS to our need

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

In LOVE with this app! Not only are we seeing fantastic conversion rates with our upsells, but customer support goes above and beyond to make sure you get the results you want. We had our app optimized and customized to our store's look and feel. Cannot recommend it enough. Very happy customers here.

Using app

7 days

Total reviews

2

Average rating

5.0