All reviews

Rating Breakdown

  • 5
    97% (183 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (182)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

This is a great app for upsell. It lets you customise easily to meet your needs. Also they have really good and speedy customer service. World class, recomend it!

Store

LOKK

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 5, 2022

I use Candy rack for my gifting business which works perfectly, therefore Candy Rack was my go-to for my new sock business. I know from my previous business people love ideas for extra items to add to cart, so adding Candy Rack to upsell mystery socks was a no brainer.

Store

Joode

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

The BEST app I have used so far on Shopify Store! Literally increased my AOV incredibly since I activated it. Highly recommend it if you have products that are suitable for cross sell.

Store

Speedex

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I love DigiSmoothie. I shopped around for a lot of upsell apps and they had the best reviews and after installing the app. I learned they totally live up to their reputation. I have gotten personal assistance that goes above and beyond and even a few of my suggestions have been implemented right away which shows they are constantly improving. I'm so happy with the performance and support of this app. that I am looking to add 1 or 2 more of their apps. I also appreciate how transparent they are by taking the time to let you know about any issues that could arise due to SHOP/Themes/Inventory syncs. They know their product well. I highly recommend Candy Rack and this company overall.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

So far, so good! I had an issue with load-time based on the code placement on my page. I reached out to support chat and within about 30 minutes, they had the code fixed and the app was loading perfectly. Nice!!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 20, 2022

Amazing app, great UX and overall structure. I've been using this app for years and it has paid off big time! Thanks digismoothie

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Very good support and easy setup. Definately would recommend this app. Also increased my AOV. I have it up and running on several stores now.

Using app

6 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 29, 2022

We use Candy Rack for upselling across all our stores (localizations). The user experience is straightforward and the support is excellent and quick. The return on investment of this application exceeded our expectations and is a must for everyone taking e-commerce and customer experience seriously. Ladislav (Product/Design Lead @Somavedic)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

This Upsell app is by far the best. I had been through probably 10 or 12 different apps before Candy Rack and was getting frustrated to not have found what I need. This one is perfect. They will even customize your pop-up with the colors matching your website and make any design changes you like-for free! The service was excellent too! Definitely top notch!

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 26, 2022

We love Candy Rack! Using it on 12 stores and couldn't be happier. Simple setup, customisations and super effective!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

I will give feedback on the actual app again at a later time. I downloaded the app on Saturday and on the same day support had the time to help me and pass on more important changes to the programming team. I am very very happy with the support.

Using app

1 day

Total reviews

5

Average rating

3.4

5 / 5 Share

June 27, 2022

So so happy with this app and the support I got while installing it. Yvonne was so quick to answer all my questions and fix any minor issue I encountered. I cannot recommend this app enough! Malaika

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2022

Great app and great team. Highly recommended. It's easy to install and customize. The team has been able to help us get set up with any Qs we've had.

Store

Nexgen

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2022

One of the best Shopify Apps I know ! It's been almost 2 years since we have begun to use it. The setup was really easy and all features are intuitive. The icing on the cake : the support is perfect ! The team is really reactive and they always try to find tailor-made solutions (they have created for us custom scripts in our code).

Store

Wopilo

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2022

Truly outstanding and super responsive customer service. They helped us customize our popup to be the way that we wanted through multiple iterations. I'm so glad we found out about this app. Very pleased.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service and definitely it boosted our average order value. Highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Great app that works exactly to my liking. I also want to thank you for the amazing and super fast support! I recommend it!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0