All reviews

Rating Breakdown

  • 5
    98% (177 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (175)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2022

We use Candy Rack for upselling across all our stores (localizations). The user experience is straightforward and the support is excellent and quick. The return on investment of this application exceeded our expectations and is a must for everyone taking e-commerce and customer experience seriously. Ladislav (Product/Design Lead @Somavedic)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

This Upsell app is by far the best. I had been through probably 10 or 12 different apps before Candy Rack and was getting frustrated to not have found what I need. This one is perfect. They will even customize your pop-up with the colors matching your website and make any design changes you like-for free! The service was excellent too! Definitely top notch!

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 26, 2022

We love Candy Rack! Using it on 12 stores and couldn't be happier. Simple setup, customisations and super effective!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

I will give feedback on the actual app again at a later time. I downloaded the app on Saturday and on the same day support had the time to help me and pass on more important changes to the programming team. I am very very happy with the support.

Using app

1 day

Total reviews

5

Average rating

3.4

5 / 5 Share

June 27, 2022

So so happy with this app and the support I got while installing it. Yvonne was so quick to answer all my questions and fix any minor issue I encountered. I cannot recommend this app enough! Malaika

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2022

Great app and great team. Highly recommended. It's easy to install and customize. The team has been able to help us get set up with any Qs we've had.

Store

Nexgen

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 13, 2022

One of the best Shopify Apps I know ! It's been almost 2 years since we have begun to use it. The setup was really easy and all features are intuitive. The icing on the cake : the support is perfect ! The team is really reactive and they always try to find tailor-made solutions (they have created for us custom scripts in our code).

Store

Wopilo

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2022

Truly outstanding and super responsive customer service. They helped us customize our popup to be the way that we wanted through multiple iterations. I'm so glad we found out about this app. Very pleased.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service and definitely it boosted our average order value. Highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Great app that works exactly to my liking. I also want to thank you for the amazing and super fast support! I recommend it!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

It is the perfect app for upselling with many different opportunities. The chat support is brilliant and I can definitely recommend Candy Rack.

Store

Errant

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

I just installed Candy Rack a couple of days ago and I already have seen a few conversions from it! I am optimistic that this may be the solution I've been looking for to increase my AOV.

Using app

2 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

It was so easy to install and implement. Customer Support has been amazing and quick to respond. Happy with this App. Already getting great returns just a few days after it was installed.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Juan is the best! Very quick to respond and has been able to accommodate all of my requests. The app itself is perfect and reasonably priced too. A+

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Easy to use and powerful functionality for upsell. It has helped our store improve attachment on accessories and importantly create a helpful experience for customers!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Love it! Use it for many years. Great app with best Customer support! Fast and easy. 5 STARS! Best app in my store

Using app

Over 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app. I basically let it run by itself with automatic suggestions, works pretty well. It largely covers the cost of the app. And the support is great !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

The best customer support team, I have received. Tom was very helpful, patient, and intelligent. Thank you, guys. I recommend this app. The app works amazingly. One of the best upsell apps out there.

Store

PFA

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Just started using the app. It's easy to install and use. The customer service and support team are great!

Using app

12 days

Total reviews

5

Average rating

4.2