All reviews

Rating Breakdown

  • 5
    76% (114 ratings)
  • 4
    2% (3 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (25 ratings)

Reviews with Text

  • 100% (147)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 26, 2019

Ive been trying to transfer my information, the Technicians are NEVER there, they can't transfer without the technicians, I live in Canada and by the time I wake up the technicians are out of the office, and by the time I sleep they aren't there yet. They have all these employees but no one that can actually help you with the migration.

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

We are extremely sorry for the delays with your migration. It is completely our fault that we failed to inform you about the timing - customized migrations require a lot more time than the automated ones. Let us assure you that our technicians are working on your migration and will go above and beyond to meet all your migration requirements in the shortest possible time, in spite of the time differences. Kind regards, Cart2Cart Team

5 / 5 Share

Sept. 26, 2019

Excellent Support!!! I used this app to migrate from Wix to Shopify. Worked Great! I bumped into a little issue at first but support group helped me correct the issue. Thanks Cart2Cart

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2019

Oleksander was great to work with. We had a fairly large & complex migration. A few issues popped up and Oleksander and his team jumped in and fixed the issues. Very happy with this service.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Cart2Cart was able to provide customer service that warranted a review change, initially I had given them 2 stars but they really took solving the problems to heart, which many companies do not. owning my own business I can really appreciate that. Everything is going smoothly on our new Shopify site and we are loving it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Please accept our apologies about the situation with order statuses. Our support agents have already emailed you the suggested ways of dealing with this issue, and once you let us know which one you prefer, we'll proceed with fixing it asap. As to the poor communication experience - we will go beyond and above to improve it and prevent any delays. Kindest regards, Cart2Cart Team

5 / 5 Share

Aug. 29, 2019

I was looking to migrate an e-commerce website from Magento to Shopify, and the experience was awesome. The work process was also flawless and it worked quite easily.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

I used this app transferring product, customer, order information and product 301s from a 3dCart store to Shopify. The process is clean, straightforward and the results were exactly what I was hoping for. As an added bonus, all images also transferred. You get a chance to test it first to make sure your results are what you need. If you need help, their support agents are very helpful. I've used this service twice now. Highly recommended.

Using app

28 days

Total reviews

4

Average rating

4.3

1 / 5 Share

Aug. 13, 2019

NEVER would I use this again. I give one star just because their pre purchase sales ability is very good! There is so much work to do after they HAVE YOU do the migration. Customer service was delayed emails, and the time I made a lady speak to me and struggled to understand her, it was no help. They wanted MORE money, and it took everything over in a jumbled mess.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Please accept our apologies about this situation with your migration. We are extremely sorry about the delays and are ready to fix the issues with your data that has not been moved over correctly as fast as possible. However, without the examples, our techs won't be able to find the reason for this issue. Our support team has contacted you about this problem, so if you could point out to them what entities you're not happy with, it would help speed up the resolution. Kind regards, Cart2Cart Team

5 / 5 Share

July 22, 2019

I moved my site for Magento 2.0 to shopify, Everything worked as planned, e. Great experience and save lots of my time . The support team was really responsive, I will be certainly using it again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2019

I am using this app to migrate my bigcommerce store data to new shopify store. All data migration is taken care by this tool. I just had to worry about theme setup and other stuff. Support team is very responsive and understood all my concerns and responded well to them. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

I used this app to migration my Magento 1 store over to Shopify. I was really impressed by the way the categories, customer, CMS pages and products came over seamlessly. It would be helpful if the options were explained a little better or highlighted in the initial migration set-up process. I was not aware that the subcategory migration was encompassed in an option that needed to be added on to the initial migration.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

I used Cart2Cart to migrate Wix to Shopify. The process was simple. A few clicks and the deal was done. Support chatted me through everything .

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2019

Great customer support for the troubled store. You will need this app when you are migrating from other platform. Well done!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

I am using this app since long time, to migrate to shopify, bigcommerce and magneto data, as an agency it is very helpful for us. In case of any problem we get an instant support. The tech team is very efficient they solve issues very quickly. I am very satisfied working with Cart 2 Cart.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

Ridiculously easy to use. The Only issue i had was because of my source store. Easiest app I've used yet

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

The Cart2Cart service and team have been very consistent in providing timely responses and helping us through multiple challenges to meet our data migration needs. I highly recommend them and would use them again.

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2019

We chose to have Cart2Cart do the migration for us from our old e-commerce platform to our new Shopify store and they handled all the heavy lifting using this app. They did a great job staying in communication and ultimately we could not have done the migration in the timeline we needed without their help.

Using app

About 2 months

Total reviews

9

Average rating

4.7

5 / 5 Share

May 6, 2019

I used this app to transfer order history from wix to shopify and it worked well. The team were really helpful during the process and answered questions promptly.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

We have used Cart2Cart to Migrate from Magento to Shopify. It has been a good process and their tech engineers have solved all our custom reguests in the process of the migration :o)

Using app

18 days

Total reviews

9

Average rating

4.6

5 / 5 Share

March 26, 2019

good support team for responding, extension easy to use to export a magento website i have a 10 000 products, 5000 customers...

Store

la maro

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

Cart2cart worked good the first time I used it years ago to go from my old oscommerce site to Pinnacle Cart, I am now using it again to go from Pinnacle Cart to Shopify. Although URL redirects and some custom options would be nice. It gets the basic job done and frees up a lot of manual data entry.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to learn that you have entrusted your store migration to Cart2Cart twice already. Thanks for staying with us! As to the custom migration options - we never cease developing and improving our service, so you're welcome to follow the updates. Best regards, Cart2Cart Team